Should the unit malfunction within the warranty period (Within one (1) year of purchase)
when it has been operated in accordance with the user manual and the warning labels on the
unit, we will adjust the defective component,repair it, or send a replacement part free of
charge. However, this does not apply in the case of secondary damage or any damage to
which any of the following apply:
(1) Damage or injury resulting from incorrect operation, improper inspection, improper
storage, or any other type of negligence
(2) Damage of injuries resulting from changes (modifications) that negatively impact the
product's operation mechanism
(3) Consumable parts that are damaged and need to be replaced
(4) Damage or injury resulting from fires, earthquakes, wind, floods, or other natural
disasters or external factors
(5) Problem resulting from specified parts not being used
(6) Error in the warranty claim process (Ex: failure to indicate Model or Serial No.etc.)
(7) Damage or injury resulting from installation
(8) Repairs performed not by our company or not by our authorized dealer
(9) Damage confirmed to be the result of overuse, user error, or accident
Furthermore, all rubber components and other naturally degradable products used in this
products and its accessories, as well as all consumable products, fall outside the scope
of this warranty.
If you decide to file claim for this product based on the above, please contact your dealer.
The dealer will carry out the necessary procedures. In addition, we can not decide whether
or not any particular situation falls within the scope of this warranty.
・Product does not work properly
→
Review the manual and try to find solution
→
Contact your supplier and request repairs
→
・Repairs out of warranty period
→
Consult with your supplier
・Availability of Spare Parts
→
Contact your lifter supplier for any information regarding after service.
When contacting your lifter supplier, provide following information.
・Model No.
・Serial No.
・Purchase Date
・Conditions of trouble
Record the above information in the table below for future inquiries.
Type
Serial No.
Purchase Date
Lifter Supplier
Installer
Date :
Date :
Date :
Date :
- 9 -
EOM-ST Battery Powered Lift & Drive 19.11
Trouble Date and conditions
・Product stilldoes not work properly
・Repairs within the warranty
period
The warranty is valid one year from the date of
purchase. We will service your product in
accordance with warranty conditions.
The spare parts are available for 8 years after
discontinuing manufacturing
This lift is not waterproof, so rust, corrosion, short citcuits, and other damage caused by water is not
covered under warranty.
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