6
Before
you may return your BioZone, we would like you to investigate the following:
The fan works but the lamp is not lit:
Check that the lamp is securely placed in its holder by opening the device.
Check that the cover is securely closed.
The device is equipped with a defense against overheating. It may have been activated.
Disconnect the device and wait 30 minutes before attempting again.
The lamp may be broken. Replace with a new one. Contact Us!
Neither the fan nor the lamp works:
Verify that the device is properly connected to the adapter and power cord.
Make sure there is no fault in the power outage in your home
.
If none of the above works please contact us before returning, so that we can help you!
Complaints
BioZone Portugal, Lubelias,
www.biozone.one, +351 92 422 98 45
