●
No ozone, little working electric current, ozone light bright (with gas output, but not ozone)
Dismantle ground wire of a high voltage unit (black or brown). Clamp the ground wire to make a voltaic arc
on the external shell of the equipment (grounding pole of ozone generator tube). Big voltaic arc (more than
10mm) indicates that the ozone generator tube is damaged; a small voltaic arc (less than 10mm) indicates
that the high voltage unit is damaged.
SERVICE AND WARRANTY
●
The following occasions are excluded from the warranty and our company may charge for the
repairing materials
-
Product damages due to a high humidity working environment or oxygen
concentrator flooded by water.
-
Product damages due to unauthorized operation unless instructed by our company
or authorized distributor.
-
Product damages due to natural disaster or any other force majeure.
-
Fail to provide proof of purchase
-
The Serial sicker has been removed
●
If on site service is required, customers will be required to pay for the cost of travelling and labour
and parts or components replaced. This will be quoted based on the assessment.
●
In the case that the sterilization standard is not met due to improper operation or malfunction of the
product, our company does not take any responsibility.
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