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10. Warranty
10.1. The Manufacturer guarantees the compliance of the unit with the requirements of
Specifications, provided the Customer follows the operation, storage and transporta-
tion instructions.
10.2. The warranted service life of the unit from the date of its delivery to the Customer is
24 months. For extended warranty, see
10.5
.
10.3. Warranty covers only the units transported in the original package.
10.4. If any manufacturing defects are discovered by the Customer, an unsatisfactory
equipment report shall be compiled, certified and sent to the local distributor address.
To obtain the claim form, visit
Technical support
page on our website at link below.
10.5. Extended warranty. For
S-Bt Smart Biotherm
, the
Smart
class model, extended war-
ranty is a paid service. Contact your local Biosan representative or our service de-
partment through the
Technical support
section on our website at the link below.
10.6. Description of the classes of our products is available in the
Product class descrip-
tion
section on our website at the link below.
Technical support
Product class description
biosan.lv/en/support
biosan.lv/classes-en
10.7. The following information will be required in the event that warranty or post-warranty
service comes necessary. Complete the table below and retain for your records.
Model
S-Bt Smart Biotherm
, Compact CO
2
Incubator
Serial number
Date of sale
