T R O U B L E S H O O T I N G
WA R R A N T Y I N F O R M AT I O N
Troubleshooting for your Heater
Trouble
Probable Cause
Solution
•
Fan Speed
Doesn't
Change.
☛
Heat settings control the heat
output of the heater and not
the fan speed. Fan runs at the
same speed on all settings.
✔
Run heater in Max Heat for maximum heat output.
•
Unexpected
Noise.
☛
You may hear a popping or
crackling sound as the heater
heats up. This is normal and
safe operation. Once the heater
heats up, the crackling sound
will go away.
✔
If the noise persists call Bionaire at 1-800-253-2764.
•
Unexpected
Smell.
☛
There may be an odor or vapor
coming from the heater the
first time you use it or after
prolonged or seasonal storage.
✔
This is normal and is the result of dust or other debris
accumulating on the heating element. Make sure the
heater is in a well ventilated area and continue
running until the odor or vapor goes away.
Troubleshooting for your Heater
Trouble
Probable Cause
Solution
• Heater
Does Not
Turn On.
☛
Manual user reset is activated.
☛
Not plugged in properly.
☛
Electrical outlet does not hold
plug in securely.
☛
Thermostat set too low.
☛
Obstruction causing the heater
not to operate.
☛
Circuit breaker trips.
✔
Follow reset instructions listed in this manual.
✔
Ensure plug is properly inserted. Make sure electrical
outlet and circuit breaker are working.
✔
Have outlet replaced by a licensed electrician.
✔
Press the Mode Button to select the highest
temperature setting.
✔
Unplug the heater and remove all obstructions.
Position your heater 36 inches away from all objects.
✔
Make sure no other high wattage appliances are
operating on the same circuit and reset breaker if
needed.
•
Not Enough
Heat.
☛
Heater is in reduced heat setting.
☛
Thermostat set too low.
✔
Change setting to Max Heat.
✔
Press the Mode Button to select the highest
temperature setting.
•
Heater
Cycles ON
and OFF
Frequently.
☛
The thermostat automatically
turns the heater on and off to
maintain selected comfort level.
☛
Every 5-10 minute the heater turns
on and runs for three minutes.
✔
To make this occur less frequently press the Mode
Button to select the highest setting.
✔
This is normal operation to ensure the heater is
maintaining the room temp accurately.
1 YEAR LIMITED WARRANTY
Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam Corporation (Canada)
Limited doing business as Jarden Consumer Solutions (collectively “JCS”) warrants that for a period of one year from
the date of purchase, this product will be free from defects in material and workmanship. JCS, at its option, will repair
or replace this product or any component of the product found to be defective during the warranty period.
Replacement will be made with a new or remanufactured product or component. If the product is no longer available,
replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT
attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable.
Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. JCS dealers, service
centers, or retail stores selling JCS products do not have the right to alter, modify or any way change the terms and
conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or
misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly,
repair or alteration by anyone other than JCS or an authorized JCS service center. Further, the warranty does not
cover: Acts of God, such as fire, flood, hurricanes and tornadoes.
What are the limits on JCS’s Liability?
JCS shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or
statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a
particular purpose is limited in duration to the duration of the above warranty.
JCS disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise.
JCS shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use
the product including incidental, special, consequential or similar damages or loss of profits, or for any breach of
contract, fundamental or otherwise, or for any claim brought against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages
or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from province to province,
state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any questions regarding this warranty or would like to obtain warranty service, please call
1-800-253-2764 and a convenient service center address will be provided to you.
In Canada
If you have any questions regarding this warranty or would like to obtain warranty service, please call
1-800-253-2764 and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions located
in Boca Raton, Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation (Canada) Limited doing
business as Jarden Consumer Solutions, located at 20 B Hereford Street, Brampton, Ontario L6Y 0M1. If you have any
other problem or claim in connection with this product, please write our Consumer Service Department.
PLEASE DO
NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.
© 2012 Sunbeam Products, Inc. doing business as Jarden Consumer Solutions. All Rights Reserved.
Distributed by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions, Boca Raton, Florida 33431.
156149 BH3950_12EM1 Printed In China
GCDS-BIO23783-AB
pure indoor living
Instruction Manual
Questions? Comments? Call 1-800-253-2764 in North America.
Read instructions before operating. Retain for future reference.
MODEL
:
BH3950
BIONAIRE
®
SILENT WHOLE
ROOM HEATER
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