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Torque application
inconsistent.
Footplate sensor
malfunction.
Check the states graph. If you
see inconsistent state
changes and fore-foot sensor
readings, end trial and
replace the footplate.
If replacing the footplate
solved the problem, contact
Biomotum Technical Support
for a replacement footplate. If
replacing the footplate did
not solve the problem, see
below.
Torque sensor
malfunction.
If replacing the footplate did
not solve the problem, stop
using the device immediately
and contact Biomotum
Technical Support for next
steps.
Torque application is
lagging.
Purple cables twisted.
Ensure the cables are not
twisted around each other. If
cables are not twisted, see
below.
Cables are not
adequately tensioned.
Check the cable tension, and
tension as required.
SOFTWARE
BEHAVIOR
POSSIBLE REASONS
SOLUTION
Application slowing down.
Out of date software.
Update application through
the app store.
Device not connecting.
Bluetooth error.
Close the app, power off the
SPARK device. Then power the
SPARK on and open the app..
Try connecting to the device
again. Make sure you fully quit
the application by double
clicking the iPad home button
and swiping up on the
application.
REC-184 Version 0
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