CNCR-210/220 • Two-wire 4-20
17
9 Removal
The device is made of recyclable materials that can be disposed of by specialty recycling companies.
Observe the applicable local regulations for proper disposal.
10 Certificates and approvals
10.1 Radio licenses
Radar
The device has been tested and approved in accordance with the current edition of the applicable
country-specific norms or standards.
Bluetooth
The Bluetooth radio module in the device has been tested and approved according to the current edition
of the applicable country-specific norms or standards.
Maintenance
Code
Text message
Cause
Rectification
DevSpec State in
CMD 48
M500
Error during the
reset “delivery status”
The data could not be restored
during the reset to delivery
status
Repeat reset
Load XML file with sensor data
into the sensor
Byte 24, Bit 0 of
Byte 14-24
M501
Error in the nonactive
linearization table
Hardware error EEPROM
Exchanging the electronics
Send instrument for repair
Byte 24, Bit 1 of
Byte 14-24
M502 Error in
the event memory
Hardware error EEPROM
Exchanging the electronics
Send instrument for repair
Byte 24, Bit 2
ofByte 14-24
M503
Measurement reliability
too low
The echo/noise ratio is too
small for reliable measurement
Antenna dirty or defective
Check installation and process
conditions
Change polarization direction
Use instrument with higher sensitivity
Clean the antenna
Byte 24, Bit 3 of
Byte 14-24
M504
Error at a device interface
Hardware defect
Check connections
Exchanging the electronics
Send instrument for repair
Byte 24, Bit 4 of
Byte 14-24
M505
No echo available
Sensor does not detect
an echo during operation
Antenna dirty or defective
Clean the antenna
Use a more suitable antenna/ sensor
Remove possible false echoes
Optimize sensor position and
orientation
Byte 24, Bit 5 of
Byte 14-24
M506
Installation/Setup error
Error during setup
Check or correct installation and/or
parameter settings
Byte 24, Bit 6
ofByte 14-24
M507
Error in the instrument
settings
Error during setup
Error when carrying out a reset
False signal suppression faulty
Carry out reset and repeat setup
Byte 24, Bit 7 of
Byte 14-24