PW30AOV Owner’s Manual
Part No 210500
Form No F021816A
16
TROUBLESHOOTING
WARRANTY INFORMATION
When servicing engine refer to specific manufacturer
’s engine owner's manual. Engine warranty is covered by the specific
engine manufacturer. If your engine requires warranty or other repair work contact your local servicing engine dealer. When
contacting a dealer for service it is a good idea to have your engine model number available for reference (See table page 3). If
you cannot locate a servicing dealer in your area you can contact the manufacturer
’s national service organization.
To reach:
Briggs and Stratton: 800-223-3723
WARRANTY CLAIM PROCEDURE
Should a BILLY GOAT
®
machine fail due to a defect in material and/or workmanship, the owner should make a warranty claim
as follows:
The machine must be taken to the dealer from whom it was purchased or to an authorized Servicing BILLY GOAT
Dealer.
The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or
receipt.
The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to their respective BILLY
GOAT Distributor for their territory Attention: Service Manager. Any parts replaced under warranty must be tagged and
retained for 90 days. The model number and serial number of the unit must be stated in the Warranty Claim.
The distributor service manager will sign off on the claim and submit it to BILLY GOAT for consideration.
The Technical Service Department at BILLY GOAT will study the claim and may request parts to be returned for
examination. BILLY GOAT will notify their conclusions to the distributor service manager from whom the claim was
received.
The decision by the Technical Service Department at BILLY GOAT to approve or reject a Warranty Claim is final and
binding.
For online product registration go to
www.billygoat.com
Problem
Possible Cause
Solution
Pump has following problems:
failure to produce pressure,
erratic pressure, chattering,
loss of pressure, low water
volume
Low pressure spray tip installed. Water inlet is
blocked. Inadequate water supply. Inlet hose is
kinked or leaking. Clogged inlet hose screen.
Water supply is over 100°F (38°C). High
pressure hose is blocked or leaks. Spray gun
leaks. Spray tip is obstruc
Replace with high pressure spray tip.
Clear inlet. Provide adequate water flow.
Straighten inlet hose, patch leak. Check
and clean inlet hose screen. Provide
cooler water supply. Clear blocks in outlet
hose. Replace spray gun. Clean spray tip.
Abnormal vibration
Loose handle bolts. Loose engine bolts.
Stop work immediately. Tighten all loose
bolts and nuts.
Engine runs good at no-load
but "bogs" when load is added
Engine speed is too slow
Move throttle control to FAST position. If
engine still "bogs down", contact local
service facility.
Engine will not start; starts and
runs rough, or shuts down
during operation
Low oil level. Dirty air cleaner. Out of fuel. Stale
fuel. Spark plug wire not connected to spark
plug. Bad spark plug. Water in fuel. Flooded.
Fill crankcase to proper level. Clean or
replace air cleaner. Fill fuel tank. Drain
fuel tank; fill with fresh fuel. Connect wire
to spark plug. Wait 5 minutes and re-
crank engine.
Detergent fails to mix with
spray
Detergent siphoning tube is not submerged.
Detergent siphoning tube is clogged or
cracked. High pressure spray tip installed.
Detergent siphoning check ball stuck.
Insert detergent siphoning tube into
detergent. Clean or replace detergent
siphoning tube. Replace with low
pressure spray tip. Free detergent
siphoning check ball.
Engine lacks power
Dirty air filter.
Replace air filter.
For all other engine related trouble shooting problems contact the engine manufacturer or an authorized service dealer.