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112

Recovery procedures for non-working routers

Problem

Corrective Action

Recovery procedures
for non-working
routers(e.g. after a
failed firmware
upgrade flash)

1. Power on the router, once the Power LED lit red, please press this reset button
using the end of paper clip or other small pointed object immediately.

2. The router’s emergency-reflash web interface will then be accessible via
http://192.168.1.1 where you can upload a firmware image to restore the router to
a functional state, Please note that the router will only respond with its web
interface at this address (192.168.1.1), and will not respond to ping request from
your PC or other telnet operations.

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Содержание BiPAC 6300VNOZ

Страница 1: ...BiPAC 6300VNOZ VoIP Wireless N VPN Broadband Router User Manual Version Released 1 02b rc6 dt5 Last Revised Date October 30 2013...

Страница 2: ...0VNOZ 7 2 2 Package Contents 8 2 3 The Front LEDs 9 2 4 The Rear Ports 11 2 5 Power Source 12 2 6 Cabling 14 Chapter 3 15 3 1 Before Configuration 15 3 1 1 Configuring a PC in Windows 7 16 3 1 2 Confi...

Страница 3: ...nterface Grouping 76 4 4 2 7 Port Isolation 78 4 4 2 8 Time Schedule 79 4 4 3 VoIP 80 4 4 3 1 Basic 81 4 4 3 2 Media 82 4 4 3 3 Advanced 83 4 4 3 4 Speed Dial 84 4 4 3 5 Call Features 85 4 4 4 Access...

Страница 4: ...Problems starting up the router 111 Problems with the WAN Interface 111 Problems with the LAN Interface 111 Recovery procedures for non working routers 112 APPENDIX 113...

Страница 5: ...rity With an integrated 802 11n Wireless Access Point the router delivers up to 3 times the wireless coverage of a 802 11b g network device so that wireless access is available everywhere in the house...

Страница 6: ...2 easily which they get from ISP then surf the Internet immediately Firmware Upgradeable Device can be upgraded to the latest firmware through the WEB based GUI...

Страница 7: ...via Internet Voice over IP compliant with SIP standard Two FXS ports for connecting to regular telephones Call Waiting Conference Call Speed Dial Return Call Redial Don t Disturb Ease of Use with Quic...

Страница 8: ...rt WDS repeater function support VoIP Compliant with SIP standard RFC3261 Codec G 729 G 726 G 711 A Law G 711 u Law DTMF Method Inband RFC 2833 SIP Info Caller ID Generation DTMF FSK Silence Suppressi...

Страница 9: ...via web based GUI Supports DHCP Server Client Relay Supports SNMP v1 v2 v3 MIB I and MIB II TR 069 1 supports remote management 1 On request for Telco ISP projects 2 IPTV application may require subsc...

Страница 10: ...RJ 11 FXS for connecting to regular telephones USB 1 USB 2 0 type A port for storage service Ethernet 4 port 10 100 1000Mbps auto crossover MDI MDI X Switch EWAN RJ 45 Gigabit Ethernet port for conne...

Страница 11: ...rs can choose one of the ways to connect to the Internet or ISP Mobile router mode BIPAC 6300VNOZ is embedded with a module supporting mobile SIM card It can be used to connect to high speed mobile br...

Страница 12: ...7 Broadband router mode BIPAC 6300VNOZ has a Gigabits Ethernet WAN port to connect to your Fibre Cable xDSL modem...

Страница 13: ...e rating power adaptor may damage the router Attention Do not use the BIPAC 6300VNOZ in high humidity or high temperatures Do not use the same power source for the BIPAC 6300VNOZ as other equipment Do...

Страница 14: ...8 2 2 Package Contents BIPAC 6300VNOZ VoIP Wireless N VPN Broadband Router Quick Start Guide CD containing user manual Ethernet RJ 45 CAT 5 cable Two detachable Antennas Power adapter...

Страница 15: ...tting 1000Mbps Orange Transmission speed hitting 10 100Mbps 3 EWAN Blinking Data being transmitted received Green Transmission speed hitting 1000Mbps Orange Transmission speed hitting 10 100Mbps 4 Eth...

Страница 16: ...ly Signal strength 50 25 Orange blinking slowly Signal strength 25 Orange No signal but module OK Off module fails or No module Red Obtaining IP failure Green Having obtained an IP address successfull...

Страница 17: ...reless function when wireless is off and press over 6 seconds again to disable wireless function 2 WPS Press less than 6 seconds to trigger WPS function 5 UPS Connect the supplied standardized UPS DC...

Страница 18: ...o switch between the two power input Press down Power Source push button the power source is DC power adapter Press up Power Source push button the power source is UPS Device can continue to operate f...

Страница 19: ...of the different status of Battery LED Green lit AC is working UPS battery working well Orange Lit Only AC is working but Battery fails And you have to change battery Orange Blinking AC fails but bat...

Страница 20: ...other devices e g telephones fax machines analogue modems connected to the same telephone line as your Billion router have a line filter connected between them and the wall socket unless you are usin...

Страница 21: ...et and have an IP address in the range of 192 168 1 1 to 192 168 1 253 The best and easiest way is to configure the PC to get an IP address automatically from the router using DHCP If you encounter an...

Страница 22: ...k on Control Panel Then click on Network and Internet 2 When the Network and Sharing Center window pops up select and click on Change adapter settings on the left window panel 3 Select the Local Area...

Страница 23: ...ies 5 In the TCP IPv4 properties window select the Obtain an IP address automatically and Obtain DNS Server address automatically radio buttons Then click OK to exit the setting 6 Click OK again in th...

Страница 24: ...es 5 In the TCP IPv6 properties window select the Obtain an IPv6 address automatically and Obtain DNS Server address automatically radio buttons Then click OK to exit the setting 6 Click OK again in t...

Страница 25: ...etwork Then click on Network and Sharing Center at the top bar 2 When the Network and Sharing Center window pops up select and click on Manage network connections on the left window pane 3 Select the...

Страница 26: ...ies 5 In the TCP IPv4 properties window select the Obtain an IP address automatically and Obtain DNS Server address automatically radio buttons Then click OK to exit the setting 6 Click OK again in th...

Страница 27: ...n Network Connections 2 Double click Local Area Connection 3 In the Local Area Connection Status window click Properties 4 Select Internet Protocol TCP IP and click Properties 5 Select the Obtain an I...

Страница 28: ...you should install it first Act as shown below 1 On the desktop Click Start Run type cmd then press Enter key in the keyboard the following screen appears 2 Key in command ipv6 install Configuration...

Страница 29: ...nd Dial up Connections 2 Double click Local Area Connection 3 In the Local Area Connection Status window click Properties 4 Select Internet Protocol TCP IP and click Properties 5 Select the Obtain an...

Страница 30: ...n Network and choose the Configuration tab 2 Select TCP IP NE2000 Compatible or the name of your Network Interface Card NIC in your PC 3 Select the Obtain an IP address automatically radio button 4 Th...

Страница 31: ...4 0 1 Go to Start Settings Control Panel In the Control Panel double click on Network and choose the Protocols tab 2 Select TCP IP Protocol and click Properties 3 Select the Obtain an IP address from...

Страница 32: ...IP Address 192 168 1 254 Subnet Mask 255 255 255 0 DHCP server DHCP server is enabled Start IP Address 192 168 1 100 IP pool counts 20 3 2 1 Username and Password The default username and password are...

Страница 33: ...vider what kind of service is provided such as EWAN Dynamic IP address Static IP address PPPoE Bridge Mode Gather the information as illustrated in the following table and keep it for reference EWAN P...

Страница 34: ...pen your web browser enter the IP address of your router which by default is 192 168 1 254 and click OK a user name and password window prompt will appear The default username and password are admin a...

Страница 35: ...d setup page including Status Device Info System Log Statistics DHCP Table Disk Status VoIP Status Quick Start Wizard Setup Configuration Interface Setup Advanced Setup VoIP Access Management Maintena...

Страница 36: ...30 4 2 Status In this section you can check the router working status including Device Info System Log Statistics DHCP Table Disk Status and VoIP Status...

Страница 37: ...31 4 2 1 Device Info Users will see device s basic information in this page EWAN...

Страница 38: ...s WAN Interface The now used connection method EWAN Service The WAN interface service index PPP Connection Time The time totaled since PPP has been successfully connected IPv4 Status The connection st...

Страница 39: ...33 4 2 2 System Log In system log users can check the operations to the router and track the glitches to the router when occurred Refresh Press this button to refresh the statistics...

Страница 40: ...on this port Transmit Error Frames This field displays the number of error packets on this port Receive Frames This field displays the number of frames received until the latest second Receive Multic...

Страница 41: ...mes This field displays the number of drop frames transmitted until the latest second Receive Frames This field displays the number of frames received until the latest second Receive Error Frames This...

Страница 42: ...or Frames This field displays the number of error packets on this port Receive Frames This field displays the number of frames received until the latest second Receive Multicast Frames This field disp...

Страница 43: ...uter with clear information The index identifying the connected devices Host Name Show the hostname of the PC IP Address The IP allocated to the device MAC Address The MAC of the connected device Expi...

Страница 44: ...38 4 2 5 Disk Status Partition Display the USB storage partition Disk Space KB Display the total storage space of the NAS in KBytes unit Free Space KB Display the available space in KBytes unit...

Страница 45: ...ed VoIP accounts Phone Number The phone number user registers and fills in the Basic page of VoIP Host Show the IP address and port number of SIP Registrar Status The status of the registered SIP acco...

Страница 46: ...th only a few steps required It will guide you step by step to configure the password time zone and WAN settings of your device The Quick Start Wizard is a helpful guide for first time users to the de...

Страница 47: ...41 Step3 Set your wireless connection Click NEXT to continue...

Страница 48: ...to choose the appropriate connection protocol Click NEXT to continue 2 Enter the PPPoE account information provided to you by your ISP Click NEXT to continue 3 The Setup Wizard has completed Click on...

Страница 49: ...43 Switch to Status Device Info to view the status...

Страница 50: ...44 4 4 Configuration Click this item to access the following sub items that configure the router Interface Setup Advanced Setup VoIP Access Management and Maintenance...

Страница 51: ...Setup First let us take a look at the Interface Setup There are four items contained in this section namely Internet LAN Wireless and Wireless MAC Filter Each is described in the following scenario 4...

Страница 52: ...n the appropriate IP form which is four IP octets separated by a dot xx xx xx xx The Router will not accept the IP address if it is not in this format PPPoE Select this option if your ISP requires you...

Страница 53: ...oute RIP Version Routing Information protocol Select this option to specify the RIP version including RIP 1 RIP 2 RIP Direction Select this option to specify the RIP direction None is for disabling th...

Страница 54: ...48 When router s Internet configuration is finished successfully you can go to status to get the connection information...

Страница 55: ...a DHCPv6 server The Server maintains a database that keeps track of which addresses have been assigned to which hosts The second way is stateless configuration Stateless auto configuration requires n...

Страница 56: ...interface Specify an IP address on this virtual interface Alias IP Subnet Mask Specify a subnet mask on this virtual interface IGMP Snooping Select Activated to enable IGMP Snooping function Without I...

Страница 57: ...ical Ports Select to determine if the DHCPv4 server is applicable to the specific port or ports By default all ports can obtain local IP from DHCPv4 server DNS Relay Select Automatically obtained or M...

Страница 58: ...formation MAC address and information prefix advertised by routers but they can obtain such information like DNS from DHCPv6 Server Stateful If selected the PCs in LAN will be configured like in IPv4...

Страница 59: ...ction introduces the wireless LAN and some basic configurations Wireless LANs can be as complex as a number of computers with wireless LAN cards communicating through access points which bridge networ...

Страница 60: ...able the IGMP Snooping function for wireless Without IGMP snooping multicast traffic is treated in the same manner as broadcast traffic that is it is forwarded to all ports With IGMP snooping multicas...

Страница 61: ...Method PBC Method WPS State Display whether the WPS is configured or unconfigured WPS Mode Select the mode which to start WPS choose between PIN Code and PBC Push Button Selecting Pin Code mode will r...

Страница 62: ...WPS utility eg Ralink Utility Set the Config Mode as Enrollee press the WPS button on the top bar select the AP eg Billion_AP from the WPS AP List column Then press the PIN button located on the middl...

Страница 63: ...57 4 The client s SSID and security setting will now be configured to match the SSID and security setting of the registrar router...

Страница 64: ...58 PIN Method Configure AP as Enrollee 1 Jot down the WPS PIN eg 03454435 Press Start WPS...

Страница 65: ...client s WPS utility eg Ralink Utility Set the Config Mode as Registrar Enter the PIN number in the PIN Code column then choose the correct AP eg Billion_AP from the WPS AP List before pressing the PI...

Страница 66: ...SID and security setting of the registrar client 4 Now to make sure that the setup is correctly done cross check to see if the SSID and the security setting of the registrar setting match with the par...

Страница 67: ...n Start WPS 2 Launch the wireless client s WPS Utility eg Ralink Utility Set the Config Mode as Enrollee Then press the WPS button and choose the correct AP eg Billion_AP from the WPS AP List section...

Страница 68: ...PBC button is pushed a wireless communication will be established between your router and the PC The client s SSID and security setting will now be configured to match the SSID and security setting o...

Страница 69: ...ion used Open System authentication OPENWEB and Share Key authentication SHAREDWEB We suggest you select OPENWEB Key 1 to Key 4 Enter the key to encrypt wireless data To allow encrypted data transmiss...

Страница 70: ...adecimal characters Key Renewal Interval The time interval for changing the security key automatically between wireless client and AP WDS Settings WDS Wireless distributed system is a wireless access...

Страница 71: ...ress of the devices to configure this screen SSID Index Select the targeted SSID you want the MAC filter rules to apply to Active Select Activated to enable MAC address filtering Action Define the fil...

Страница 72: ...ng NAT Network Address Translation the router acts as a natural Internet firewall since all PCs on your LAN use private IP addresses that cannot be directly accessed from the Internet Firewall To auto...

Страница 73: ...P address of the destination network Subnet Mask The subnet mask of destination network Gateway IP Address IP address of the gateway or existing interface that this route uses Metric It represents the...

Страница 74: ...t Mask The subnet mask of destination network Gateway IP Address Interface This is the gateway IP address or existing interface to which packets are to be forwarded Metric It represents the cost of tr...

Страница 75: ...through SIP ALG DMZ and Virtual Server provided to solve these nasty problems NAT Status Enabled It depends on ISP Connection Type in Internet settings VPN Passthrough VPN pass through is a feature of...

Страница 76: ...r entries DMZ for Indicate the related WAN interface which allows outside network to connect in and communicate Note Here you can see the Multiple IPs Account EWAN Service ID 0 It is the interface set...

Страница 77: ...l also need to use port forwarding if you want to host an online game server The reason for this is that when using NAT your publicly accessible IP address will be used by and point to your router whi...

Страница 78: ...at http www iana org assignments port numbers Well known and Registered Ports Port Number Protocol Description 21 TCP FTP Control 22 TCP UDP SSH Remote Login Protocol 23 TCP Telnet 25 TCP SMTP Simple...

Страница 79: ...specified If you have disabled the NAT option in the WAN ISP section the Virtual Server function will hence be invalid If the DHCP server option is enabled you have to be very careful in assigning th...

Страница 80: ...pment for the purpose of locating and addressing these devices worldwide An often used analogy to explain the Domain Name System is that it serves as the phone book for the Internet by translating hum...

Страница 81: ...etail setting conditions here then this packet will be remarked as the priority queue of each rule The non selected setting part will be treated as don t care and the system will not handle this setti...

Страница 82: ...different groups even if they are on the same switch Each group will perform as an independent network To support this feature you must create mapping groups with appropriate LAN and WAN interfaces us...

Страница 83: ...77 You are going to group the ports and services into two working group as shown below Group Index Group Port 0 EWAN0 LAN1 LAN2 WLAN1 1 EWAN1 LAN3 Click Group Summary to show the configuration results...

Страница 84: ...s LAN port and WLAN port are sharing one group and devices in all these ports can have access to each other The most typical one example is to isolate all port from each other shown below Each port ha...

Страница 85: ...since router does not have a real time clock on board it uses the Simple Network Time Protocol SNTP to get the current time from an SNTP server from the Internet Time Index The rule index 0 15 for ide...

Страница 86: ...s instead of going through the traditional PSTN Public Switched Telephone Network It is not only cost effective especially for a long distance call but also top quality voice calls over the internet F...

Страница 87: ...ation Name Set the account used to register usually the Phone Number Password Set the registering account password User Domain Set the SIP Registrar Domain name you are going to register to usually ju...

Страница 88: ...coder and decoder technique LAW uses pulse code modulation PCM encoder and decoder to convert 14 bit linear sample G 711A LAW It is a basic non compressed encoder and decoder technique A LAW uses puls...

Страница 89: ...lowing configurations applied to the phone Silence Suppression VAD Enable to minimize the use of bandwidth by automatically decreasing transmission of background noise when the device detects on voice...

Страница 90: ...If phone 1 is selected your set speed dial number is about to be applied to phone 1 Speed Dial Number Set a easily remembered and simplied number to replace the Phone number it can be a sequence in va...

Страница 91: ...ear a hint sound indicating there is another call in for you to decide to answer B by slightly pressing Hook to keep the original call with A Conference Call Enable to allow 3 way conference call Plea...

Страница 92: ...flash again to merge all 3 calls Step 7 Bill Larry and Mark hold a 3 way conference call from now on Case 2 When Bill and Larry are talking on the phone Bill received a phone call from Mark Bill deci...

Страница 93: ...4 4 Access Management 4 4 4 1 Device Management Device management offers users a way to change the embeded web server accessing port default 80 User can change the http port to 8080 or something else...

Страница 94: ...om the management station Trap Manager IP Enter the IP of the server receiving the trap message when some exception occurs sent by this SNMP agent SNMPv3 Enable to activate the SNMPv3 User Name Enter...

Страница 95: ...upport UPnP when the component is installed and Windows 98 users may install the Internet Connection Sharing client from Windows XP in order to support UPnP Windows 2000 does not support UPnP UPnP Sel...

Страница 96: ...interfaces with different DNS es But note that first users have to go to the Dynamic DNS registration service provider to register an account Dynamic DNS Select this check box to activate Dynamic DNS...

Страница 97: ...Note first users have to go to the Dynamic DNS registration service provider to register an account User test1 register a Dynamic Domain Names in DDNS provider http www dyndns org DDNS www hometest c...

Страница 98: ...es below The maximum number of entries is 16 Access Control Select whether to make Access Control function available Rule Index This is item number Active Select to activate the rule Secure IP Address...

Страница 99: ...rules 1 Rule 1 Index 1 a rule to allow only clients from LAN to have access to all embedded applications Web FTP etc Under this situation clients from WAN can not access the router even from Ping 2 Ru...

Страница 100: ...the packets matching the rule Allow please select White List or block selecting Black List Interface Select to determine which interface the rule will be applied to Direction Select to determine whet...

Страница 101: ...CP UDP ICMP ICMPv6 that the rule applies to IP MAC Filter Listing Item number Active Whether the connection is currently active Interface show the interface the rule applied to Direction show the dire...

Страница 102: ...to Activated Deactivated the Application filter ICQ Select this option to Allow Deny ICQ MSN Select this option to Allow Deny MSN YMSG Select this option to Allow Deny Yahoo messenger Real Audio Video...

Страница 103: ...le you want to prohibit access to www yahoo com please first press Activated in URL Filter field and also Yes in Individual Active field if some time you want to allow access to this URL you simply se...

Страница 104: ...s gateways set top box VoIP phones At the same time the configuration of this equipment became more complicated too complicated for end users For this reason TR 069 was developed It provides the possi...

Страница 105: ...ed to send Inform message to automatically connect to ACS Interval s Specify the inform interval time sec which CPE used to periodically send inform message to automatically connect to ACS When the in...

Страница 106: ...ted to enable this feature MAC Address Type the MAC address es you want to block to access the internet access to the router is sustained The format of MAC address could be xx xx xx xx xx xx If you wa...

Страница 107: ...rver Activated to enable FTP sharing FTP Server Port Set the working port Well known one is 21 User can change it SAMBA FTP login account 1 Default user admin admin it is the administrative user and a...

Страница 108: ...un enter 192 168 1 254 from LAN side SambaSvr but if you enter SambaSvr please be sure your working PC is in the same workgroup as set in the samba server set above 2 Enter the Username and password 3...

Страница 109: ...103 FTP usage 1 Access via FTP tools Take popular FTP tool of FlashFXP for example 1 Open FlashFXP 2 Create ftp sites LAN IP WAN IP 192 168 1 254 and set the account port 3 Connect to the ftp site...

Страница 110: ...104 2 Web FTP access 1 Enter ftp 192 168 1 254 at the address bar of the web page 2 Enter the account s username and password...

Страница 111: ...nd Samba server but disabled by default A total of 6 other accounts can be created to grant access to the access of Samba and FTP but not router s web Note Please go to 4 4 4 9 SAMBA FTP Server to re...

Страница 112: ...ecify an SNTP server other than those default simply enter its IP address as shown above Your ISP may provide an SNTP server for you to use Synchronize time with Select the methods to synchronize the...

Страница 113: ...ake the new firmware work Upgrade Choose Firmware or Configuration you want to update System Restart with Current Settings Restart the device with the current settings automatically when finishing upg...

Страница 114: ...wn the router or interrupt the firmware upgrading while it is still in process Improper operation could damage the router Warning UPGRADE Click UPGRADE to begin the upload process This process may tak...

Страница 115: ...fault settings for example after a firmware upgrade or if you have saved an incorrect configuration select Factory Default Settings to restore to factory default settings You may also restore your rou...

Страница 116: ...5 Diagnostics Tool The Diagnostic Test page shows the test results for the connectivity of the physical layer and protocol layer for both LAN and WAN sides EWAN Click START to begin to diagnose the c...

Страница 117: ...assword Try the default username admin and password admin If this fails you can restore your router to its factory settings by holding the Reset button on the back of your router more than 6 seconds P...

Страница 118: ...set button using the end of paper clip or other small pointed object immediately 2 The router s emergency reflash web interface will then be accessible via http 192 168 1 1 where you can upload a firm...

Страница 119: ...If you cannot resolve the problem with the Troubleshooting chapter please contact the dealer where you purchased this product Contact Billion WORLDWIDE http www billion com MAC OS is a registered Trad...

Страница 120: ...uipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caut...

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