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Chapter 5

Troubleshooting

If the ADSL2+ Router is not functioning properly, you can refer first to this chapter for simple

troubleshooting before contacting your service provider. This could save your time and effort

but if the symptoms persist, then consult your service provider.

Problems starting up the router

Problem

Corrective Action

None of the LEDs

are on when you

turn on the router.

Check the connection between the adapter and the router. If

the error persists, you may have a hardware problem. In this

case you should contact technical support.

You have forgotten

your router login

and/or password

Try the default login and password, please refers to Chapter

3. If this fails, you can restore your router to its factory

settings by holding the Reset button on the back of your

router for 6 seconds above.

Содержание BiPAC 5200N RC

Страница 1: ...BiPAC 5200N RC Series 802 11n draft ADSL2 Firewall Router User Manual Version Released 1 01 Last Revised Date 30 06 2009...

Страница 2: ...EDs 8 2 4 The Rear Ports 9 2 5 Antenna Position Placement 11 2 6 Cabling 12 Chapter 3 13 3 1 Before Configuration 13 3 2 Step by Step Installation for 5200N RC 18 3 3 Factory Default Settings 22 3 4 L...

Страница 3: ...re The product supports PPPoA RFC 2364 PPP Point to Point Protocol over ATM Adaptation Layer 5 RFC 1483 encapsulation over ATM bridged or routed PPP over Ethernet RFC 2516 and IPoA RFC1577 to establis...

Страница 4: ...rs Virtual Service function allows the product to provide limited visibility to local machines with specific services for outside users An ISP Internet Service Providers provided IP address can be set...

Страница 5: ...5 RFC 1483 encapsulation over ATM bridged or routed PPP over Ethernet RFC 2516 and IPoA RFC1577 to establish a connection with the ISP The product also supports VC based and LLC based multiplexing Qu...

Страница 6: ...omputer The Automatic Reconnect and Disconnect Timeout Idle Timer functions are provided too Virtual Server User can specify some services to be visible from outside users The router can detect incomi...

Страница 7: ...remote management capability for remote users to configure and manage this product Firmware Upgradeable Device can be upgraded to the latest firmware through the WEB based GUI 1 3 Applications for the...

Страница 8: ...6 BiPAC 5200W RC BiPAC 5200SW RC...

Страница 9: ...BiPAC 5200N RC Series on a stable surface Only use the power adapter that comes with the package Using a different voltage rating power adaptor may damage the router Attention Do not use the BiPAC 520...

Страница 10: ...light will lit up brightly and then the light will turn off in 5 seconds 4 Wireless Lit green when the wireless connection is established Flashes when sending receiving data 5 Ethernet Port 1 4 Lit wh...

Страница 11: ...9 2 4 The Rear Ports BiPAC 5200N RC BiPAC 5200W RC BiPAC 5200SW RC 3 2 5 1 1 5 2 3 4 4 4 3 2 1 5...

Страница 12: ...s this is used when you can not login to the router e g forgot the password 3 LAN Connect a UTP Ethernet cable Cat 5 or Cat 5e to one of the four LAN ports when connecting to a PC or an office home ne...

Страница 13: ...Placement To get the best quality wireless reception out of your router the antennas should be positioned like the following image to minimize the wireless interference caused between the antennas 520...

Страница 14: ...devices connected to the same telephone line as your Billion router e g telephones fax machines analogue modems have a line filter connected between them and the wall socket unless you are using a Cen...

Страница 15: ...have an IP address in the range of 192 168 1 1 to 192 168 1 253 The best and easiest way is to configure the PC to get an IP address automatically from the router using DHCP If you encounter any probl...

Страница 16: ...rk Connections 2 Double click Local Area Connection 3 In the Local Area Connection Status window click Properties 4 Select Internet Protocol TCP IP and click Properties 5 Select the Obtain an IP addre...

Страница 17: ...ial up Connections 2 Double click Local Area Connection 3 In the Local Area Connection Status window click Properties 4 Select Internet Protocol TCP IP and click Properties 5 Select the Obtain an IP a...

Страница 18: ...twork and choose the Configuration tab 2 Select TCP IP NE2000 Compatible or the name of your Network Interface Card NIC in your PC 3 Select the Obtain an IP address automatically radio button 4 Then s...

Страница 19: ...1 Go to Start Settings Control Panel In the Control Panel double click on Network and choose the Protocols tab 2 Select TCP IP Protocol and click Properties 3 Select the Obtain an IP address from a DH...

Страница 20: ...rive 2 Execute Windows Utility 3 The Welcome screen will appear click Next 4 The Hardware Installation screen will appear Four links are shown on the screen Click them one by one and follow the guidel...

Страница 21: ...When finished Hardware Installation click Next to proceed to next step Network Card Selection 6 Diagnostic screen If connection fails the screen will show FAIL please check your router is connected co...

Страница 22: ...MTU 9 Please enter Username and Password as supplied by your ISP Internet Service Provider and click next 10 Please configure the Wireless LAN setting and click next If your router does not support wi...

Страница 23: ...ck Next to proceed to Diagnostic screen 12 Congratulations You ve completed the setup procedure and are ready for surfing the Internet 13 The IE browser will be opened automatically when you finish in...

Страница 24: ...1 254 Subnet Mask 255 255 255 0 ISP setting in WAN site PPPoE DHCP server DHCP server is enabled Start IP Address 192 168 1 100 IP pool counts 100 3 3 1 Username and Password The default username and...

Страница 25: ...ervice Provider what kind of service is provided such as PPPoE PPPoA RFC1483 or IPoA Gather the information as illustrated in the following table and keep it for reference PPPoE VPI VCI VC based LLC b...

Страница 26: ...the IP address of your router which by default is 192 168 1 254 and click Go a user name and password window prompt will appear The default username and password are admin and admin Congratulation You...

Страница 27: ...art wizard setup Interface Setup Internet LAN Wireless Advanced Setup Firewall Routing NAT QoS ADSL Access Management ACL Filter SNMP UPnP DDNS Maintenance Administration Time Zone Firmware SysRestart...

Страница 28: ...Start Wizard is a useful and easy utility to help setup the device to quickly connect to your ISP Internet Service Provider with only a few steps required It will guide you step by step to configure t...

Страница 29: ...27 Step1 Set your new password Step2 Choose your time zone...

Страница 30: ...28 Step3 Set your Internet connection...

Страница 31: ...29...

Страница 32: ...30 Step4 Restart your ADSL2 Router...

Страница 33: ...1 4 2 Interface Setup Click this item to access the following sub items that configure the ADSL2 router Internet LAN and Wireless These functions are described in the following sections 4 2 1 Internet...

Страница 34: ...32 ATM VC...

Страница 35: ...ATM QoS Select the Quality of Service types for this Virtual Circuit The ATM QoS types include CBR Constant Bit Rate VBR Variable Bit Rate and UBR Unspecified Bit Rate These QoS types are all control...

Страница 36: ...P address automatically for your PPPoE connection Select Static PPPoE to use a static IP address for your PPPoE connection Please enter the information accordingly Servicename Enter a name for the PPP...

Страница 37: ...e is that RIP 2M using Multicast and RIP 2 using Broadcast format RIP Direction Select this option to specify the RIP direction None is for disabling the RIP function Both means the ADSL Router will p...

Страница 38: ...The default is 255 255 255 0 User can change it to other such as 255 255 255 128 Dynamic Route Select the RIP version from RIP 1 RIP 2B and RIP 2M RIP Direction Select the RIP direction from None Both...

Страница 39: ...Address This field specifies the first of the contiguous addresses in the IP address pool IP Pool Count This field specifies the size or count of the IP address pool Lease Time The current lease time...

Страница 40: ...your network select Deactivated Channel ID The range of radio frequencies used by IEEE 802 11b g n wireless devices is called a channel Select a channel from the drop down list box Beacon interval The...

Страница 41: ...then select 802 11n 11n Settings Channel Bandwidth Select either 20 MHz or 20 40 MHz for the channel bandwidth The higher the bandwidth the better the performance will be Guard Interval Select either...

Страница 42: ...e WPS is configured or unconfigured WPS Mode Select the mode which to start WPS choose between PIN Code or PBC Push Button Selecting Pin Code mode will require you to know the enrollee PIN code WPS Pr...

Страница 43: ...n Every Ethernet device has a unique MAC Media Access Control address The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters for example 00 AA BB 00 00 02 You n...

Страница 44: ...ation mask address Gateway IP IP address of the gateway or existing interface that this route uses Metric It represents the cost of transmission for routing purposes The number need not be precise but...

Страница 45: ...ackets are to be forwarded Metric It represents the cost of transmission for routing purposes The number need not be precise but it must be between 1 and 15 Announced in RIP This parameter determines...

Страница 46: ...between multiple LAN clients and multiple WAN connections Virtual Circuit VPI Virtual Path Identifier and VCI Virtual Channel Identifier define a virtual circuit There are eight groups of PVC can be...

Страница 47: ...ments so clients can locate them If you wish to run a server on your network that can be accessed from the WAN i e from other machines on the Internet that are outside your local network or any applic...

Страница 48: ...P UDP port number the device redirects the external service request to the appropriate server within the LAN network Rule Index Choose the rule number Application Choose the predefined rule from Appli...

Страница 49: ...resses to one global IP address This is equivalent to Many to One i e PAT port address translation Many to Many Overload This mode maps multiple local IP addresses to shared global IP addresses Many t...

Страница 50: ...ork For this reason you are advised to use specific Virtual Server entries just for the ports your application requires instead of using DMZ As doing so will result in all connections from the WAN att...

Страница 51: ...given higher priority than Web data packets The main goal of QoS is prioritizing incoming data preventing data loss due to factors such as jitter delay and dropping Another important aspect of QoS is...

Страница 52: ...that only when the packet fulfill every detail setting conditions here then this packet will be remarked as the priority queue of each rule The non selected setting part will be treated as don t care...

Страница 53: ...mask value that you want to filter in destination side Destination Port Range Set the port range value that you want to filter in destination side Source MAC Set the Ethernet MAC value that you want...

Страница 54: ...ervice DSCP Remarking Select the remarking value of DSCP 802 1p Remarking Select the remarking value of 802 1p Queue Select four types of Queue Low Medium High Highest 4 3 4 ADSL ADSL Mode The default...

Страница 55: ...twork Address Translation the router acts as a natural Internet firewall since all PCs on your LAN use private IP addresses that cannot be directly accessed from the Internet Firewall Enabled As set i...

Страница 56: ...ndex This is item number Secure IP Address The default 0 0 0 0 allows any client to use this service to remotely manage the BiPAC 5200N RC Series Type an IP address to restrict access to a client with...

Страница 57: ...are three types IP MAC Filter Application Filter and URL Filter that user can select for this connection IP MAC Filter Set Editing IP MAC Filter Set Index This is item number Interface Select which c...

Страница 58: ...Port Ranges that defines the application Protocol It is the packet protocol type used by the application select either TCP or UDP or ICMP Rule Unmatched Select action for the traffic unmatching curren...

Страница 59: ...ed Deactivated the Application filter ICQ Select this option to Allow Deny ICQ MSN Select this option to Allow Deny MSN YMSG Select this option to Allow Deny Yahoo messenger Real Audio Video Select th...

Страница 60: ...58 Active Select Yes to enable URL Filter URL Index This is item number URL Allow you to prevent users on your network from accessing particular websites by their URL...

Страница 61: ...BiPAC 5200N RC Series supports SNMP agent functionality which allows a manager station to manage and monitor the router through the network Get Community Type the Get Community which is the password f...

Страница 62: ...he component is installed and Windows 98 users may install the Internet Connection Sharing client from Windows XP in order to support UPnP Windows 2000 does not support UPnP UPnP Select this checkbox...

Страница 63: ...an having to use your dynamic IP address which changes from time to time This dynamic IP address is the WAN IP address of the router which is assigned to you by your ISP Dynamic DNS Select this check...

Страница 64: ...ssword You can change the default password to ensure that someone cannot adjust your settings without your permission Every time you change your password please record the password and keep it at a sa...

Страница 65: ...ver other than those in the drop down list simply enter its IP address as shown above Your ISP may provide an SNTP server for you to use Synchronize time with Select the time service protocol that you...

Страница 66: ...et automatically to make the new firmware work New Firmware Location Type in the location of the file you want to upload in this field or click Browse to find it New Romfile Location Romfile means the...

Страница 67: ...nd restore your last saved configuration If you wish to restart the router using the factory default settings for example after a firmware upgrade or if you have saved an incorrect configuration selec...

Страница 68: ...66 4 5 5 Diagnostics The Diagnostic Test page shows the test results for the connectivity of the physical layer and protocol layer for both LAN and WAN sides...

Страница 69: ...he current information for the ADSL Router It will display the Firmware version LAN WAN and MAC address information Device Information Firmware Version This is the Firmware version MAC Address This is...

Страница 70: ...Gateway The IP address of the default gateway DNS Server WAN port DHCP role Enabled Relay or disabled NAT Enabled or Disabled NAT function ADSL ADSL Firmware Version This is the DSL firmware version a...

Страница 71: ...69 4 6 2 System Log Display system logs accumulated up to the present time You can trace historical information with this function...

Страница 72: ...number of bytes transmitted in the last second Transmit Collision This is the number of collisions on this port Transmit Error Frames This field displays the number of error packets on this port Recei...

Страница 73: ...lays the number of total error transmitted in the last second Receive total PDUs This field displays the number of total PDU received in the last second Receive total Error Counts This field displays...

Страница 74: ...ays the number of drops frames transmitted in the last second Rx Frames Count This field displays the number of frames received in the last second Rx Errors Count This field displays the number of err...

Страница 75: ...73 4 7 Help...

Страница 76: ...e router Problem Corrective Action None of the LEDs are on when you turn on the router Check the connection between the adapter and the router If the error persists you may have a hardware problem In...

Страница 77: ...logue modems have a line filter connected between them and the wall socket unless you are using a Central Splitter or Central Filter installed by a qualified and licensed electrician and ensure that a...

Страница 78: ...any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Pa...

Страница 79: ...ich the receiver is needed Consult the dealer or an experienced radio TV technician for help IMPORTANT NOTE To comply with FCC RF exposure compliance requirements the antenna used for this transmitter...

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