Billion BiGuard 50G Скачать руководство пользователя

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Chapter 5: Troubleshooting - * see the CD provided

5.1 Basic Functionality

5.1.1 Router Won’t Turn On

5.1.2 LEDs Never Turn Off

5.1.3 LAN or Internet Port Not On

5.1.4 Forgot My Password

5.2 LAN Interface

5.2.1 Can’t Access Router from the LAN

5.2.2 Can’t Ping Any PC on the LAN

5.2.3 Can’t Access Web Configuration Interface

5.2.3.1 Pop-up Windows

5.2.3.2 Javascripts

5.2.3.3 Java Permissions

5.3 WAN Interface

5.3.1 Can’t Get WAN IP Address from the ISP

5.4 ISP Connection
5.5 Problems with Date and Time
5.6 Restoring Factory Defaults

* For Appendices A-H please see the CD provided

Appendix A: Product Specifications

Appendix B: Customer Support

Appendix C: FCC Interference Statement

Содержание BiGuard 50G

Страница 1: ...BiGuard 50G 802 11g Dual WAN Security Gateway www billion uk com User s Manual Version Release 1 03 FW 1 xx Deleted 6 Deleted 00 Deleted 05...

Страница 2: ...illion does not assume any liability arising out of the application of use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights...

Страница 3: ...stepped on DO NOT use BiGuard 50G in environments with high humidity or high temperatures DO NOT use the same power source for BiGuard 50G as other equipment DO NOT use your BiGuard 50G and any acces...

Страница 4: ...dth Management with QoS 2 2 1 QoS Technology 2 2 2 QoS Policies for Different Applications 2 2 3 Guaranteed Maximum Bandwidth 2 2 4 Policy Based Traffic Shaping 2 2 5 Priority Bandwidth Utilization 2...

Страница 5: ...3 1 Configuring 3 4 3 2 Verifying Settings 3 4 4 Windows 98 ME 3 4 4 1 Installing Components 3 4 4 2 Configuring 3 4 4 3 Verifying Settings 3 5 Factory Default Settings 3 5 1 Username and Password 3 5...

Страница 6: ...on 4 4 1 LAN 4 4 1 1 Ethernet 4 4 1 2 Wireless Security 4 4 1 3 WEP 4 4 1 4 DHCP Server 4 4 1 5 LAN Address Mapping 4 4 2 WAN 4 4 2 1 ISP Settings 4 4 2 1 1 DHCP 4 4 2 1 2 Static IP 4 4 2 1 3 PPPoE 4...

Страница 7: ...n 4 4 6 VPN 4 4 6 1 IPSec 4 4 6 1 1 IPSec Wizard 4 4 6 1 2 IPSec Policy 4 4 6 2 PPTP 4 4 7 QoS 4 4 8 Virtual Server 4 4 8 1 DMZ 4 4 8 2 Port Forwarding Table 4 4 9 Advanced 4 4 9 1 Static Route 4 4 9...

Страница 8: ...5 2 2 Can t Ping Any PC on the LAN 5 2 3 Can t Access Web Configuration Interface 5 2 3 1 Pop up Windows 5 2 3 2 Javascripts 5 2 3 3 Java Permissions 5 3 WAN Interface 5 3 1 Can t Get WAN IP Address...

Страница 9: ...2 3 Routing Information Protocol RIP D 3 Firewall Basics D 3 1 What is a Firewall D 3 2 1 Stateful Packet Inspection D 3 2 2 Denial of Service DoS Attack D 3 2 Why Use a Firewall Appendix E Virtual Pr...

Страница 10: ...e Users Appendix H Router Setup Examples H 1 Outbound Fail Over H 2 Outbound Load Balancing H 3 Inbound Fail Over H 4 DNS Inbound Fail Over H 5 DNS Inbound Load Balancing H 6 Dynamic DNS Inbound Load...

Страница 11: ...BiGuard 50G combines two broadband lines such as DSL or Cable into one Internet connection providing optimal bandwidth sharing for multiple PCs on your network or allowing maximum reliability with net...

Страница 12: ...under fire offering both tight network security and peace of mind 1 2 4 Intelligent Bandwidth Management BiGuard 50G utilizes Quality of Service QoS to give you full control over the priority of both...

Страница 13: ...CT Lit when device is connected Blinking when data is transmitting receiving WAN1 Lit when connected to an Ethernet device 10 100M Lit green when connected at 100Mbps Not lit when connected at 10Mbps...

Страница 14: ...100M Ethernet port with auto crossover support connect xDSL Cable modem here 4 LAN 1 4 Connect a UTP Ethernet cable Cat 5 or Cat 5e to one of the eight LAN ports when connecting a PC to the network 5...

Страница 15: ...d in four twisted pairs and terminated with an RJ45 type connector One of the most common causes of networking problems is bad cabling Make sure that all connected devices are turned on On the front p...

Страница 16: ...suming data like gaming packets or even mission critical files efficiently move through the router even under a heavy load You can throttle the speed at which different types of outgoing data pass thr...

Страница 17: ...tions you are running you can use BiGuard 50G to optimize the bandwidth that is being used on your network As illustrated in the diagram above applications such as Voiceover IP VoIP require low networ...

Страница 18: ...bandwidth For example you can configure BiGuard 50G to reserve 10 of the available bandwidth for a particular computer on the network to transfer files Alternatively you can set a Maximum Bandwidth to...

Страница 19: ...ority Bandwidth Utilization Assigning priority to a certain service allows BiGuard 50G to give either a higher or lower priority to traffic from this particular service Assigning a higher priority to...

Страница 20: ...cies based on a particular IP or MAC address This allows you to quickly assign different traffic policies to a specific computer on the network DiffServ DSCP Marking DiffServ a k a DSCP Marking allows...

Страница 21: ...s option of the QoS rule is selected the QoS rule will only be applied to the packets whose DSCP field s IP header matches the criteria selected These markings can be used to identify traffic within t...

Страница 22: ...to WAN2 IP_213 10 10 2 Configuring your BiGuard 50G for Outbound Fail Over provides a more reliable connection for your outgoing traffic Please refer to appendix H for example settings 2 3 2 Outbound...

Страница 23: ...ddress and destination IP address will go through the same WAN port This is useful for some server applications that need to identify the source IP address of the client By balancing the load between...

Страница 24: ...ternet via WAN1 ftp billion dyndns org on BiGuard 50G A remote computer is trying to access these servers via the Internet Under normal circumstances the remote computer will gain access to the networ...

Страница 25: ...access the servers via the Internet Using Inbound Load Balancing BiGuard 50G can direct incoming requests to the correct WAN port based on group assignment For example a sales force can be directed to...

Страница 26: ...by the user will direct the requesting PC to the correct WAN port by replying the selected WAN IP address through the built in DNS server The remote PC then accesses the network via the specified WAN...

Страница 27: ...via the Internet and makes a DNS request The DNS request www mydomain com will be sent through WAN1 200 200 200 1 to the built in DNS server The DNS server will reply 200 200 200 1 because this is the...

Страница 28: ...est entering a URL www mydomain com Using a load balancing algorithm BiGuard 50G can direct incoming requests to either WAN port based on the amount of load each WAN port is currently experiencing If...

Страница 29: ...the user through WAN2 4 The user will receive the DNS reply with the IP address of WAN1 5 The browser will initiate an HTTP request to the WAN1 IP address 6 The HTTP request will be send to BiGuard 5...

Страница 30: ...2 6 1 General VPN Setup There are typically three different VPN scenarios The first is a Gateway to Gateway setup where two remote gateways communicate over the Internet via a secure tunnel The next...

Страница 31: ...VPN 2 6 2 VPN Planning Fail Over Configuring your VPN with Fail Over allows BiGuard 50G to automatically default to WAN2 should WAN1 fail Because the dynamic domain name biguard billion com is configu...

Страница 32: ...o WAN2 This process is completely transparent to the remote gateway as BiGuard 50G will automatically update the domain name biguard billion com with the WAN2 IP address Configuring a Gateway to Multi...

Страница 33: ...office traffic will be redirected to the VPN tunnel to headquarter with the exception of LAN side traffic This way all branch offices can connect to each other through headquarter via the headquarter...

Страница 34: ...whether you are going to use one or both WAN ports For one WAN port you may need a fully qualified domain name either for convenience or if you have a dynamic IP address If you are going to use both...

Страница 35: ...r networked PCs to the LAN ports on the router Connect BiGuard 50G to your broadband Internet connection via router s WAN port 2 Plug BiGuard 50G to an AC outlet with the included AC Power Adapter 3 E...

Страница 36: ...with a subnet mask of 255 255 255 0 Using the default configuration networked PCs must reside in the same subnet and have an IP address in the range of 192 168 1 1 to 192 168 1 253 However you ll fin...

Страница 37: ...CP IP capable workstation can be used to communicate with or through BiGuard 50G To configure other types of workstations please consult the manufacturer s documentation 3 4 2 Windows XP 3 4 2 1 Confi...

Страница 38: ...38 3 Select Internet Protocol TCP IP and click Properties 4a To have your PC obtain an IP address automatically select the Obtain an IP...

Страница 39: ...se the following IP address radio button and enter your desired IP address subnet mask and default gateway in the blanks provided Remember that your PC must reside in the same subnet mask as the route...

Страница 40: ...To verify your settings using a command prompt 1 Click Start Programs Accessories Command Prompt 2 In the Command Prompt window type ipconfig and then press ENTER If you are using BiGuard 50G s defaul...

Страница 41: ...41 An IP address between 192 168 1 1 and 192 168 1 253 A subnet mask of 255 255 255 0 To verify your settings using the Windows XP GUI 1 Click Start Settings Network Connections...

Страница 42: ...42 2 Right click one of the network connections listed and select Status from the pop up menu 3 Click the Support tab...

Страница 43: ...g BiGuard 50G s default settings your PC should Have an IP address between 192 168 1 1 and 192 168 1 253 Have a subnet mask of 255 255 255 0 3 4 3 Windows 2000 3 4 3 1 Configuring 1 Select Start Setti...

Страница 44: ...44 2 In the Control Panel window double click Network and Dial up Connections 3 In Network and Dial up Connections double click Local Area Connection...

Страница 45: ...45 4 In the Local Area Connection window click Properties 5 Select Internet Protocol TCP IP and click Properties...

Страница 46: ...To manually assign your PC a fixed IP address select the Use the following IP address radio button and enter your desired IP address subnet mask and default gateway in the blanks provided Remember tha...

Страница 47: ...47 7 Click OK to finish the configuration...

Страница 48: ...lick Start Programs Accessories Command Prompt 2 In the Command Prompt window type ipconfig and then press ENTER If you are using BiGuard 50G s default settings your PC should have An IP address betwe...

Страница 49: ...you may need to manually install TCP IP on each PC To do this follow the steps below Be sure to have your Windows CD handy as you may need to insert it during the installation process 1 On the Windows...

Страница 50: ...50 You must have the following installed...

Страница 51: ...TCP IP protocol Client for Microsoft Networks If you need to install a new Ethernet adapter follow these steps a Click Add b Select Adapter then Add c Select the manufacturer and model of your Etherne...

Страница 52: ...52 If you need TCP IP a Click Add...

Страница 53: ...53 b Select Protocol then click Add c Select Microsoft TCP IP then OK If you need Client for Microsoft Networks a Click Add...

Страница 54: ...54 b Select Client then click Add c Select Microsoft Client for Microsoft Networks and then click OK 3 Restart your PC to apply your changes 3 4 4 2 Configuring 1 Select Start Settings Control Panel...

Страница 55: ...55 2 In the Control Panel double click Network and choose the Configuration tab...

Страница 56: ...56 3 Select TCP IP ASUSTek or the name of any Network Interface Card NIC in your PC and click Properties 4 Select the IP Address tab and click the Obtain an IP address automatically radio button...

Страница 57: ...57 5 Select the DNS Configuration tab and select the Disable DNS radio button 6 Click OK to apply the configuration...

Страница 58: ...58 3 4 4 3 Verifying Settings To check the TCP IP configuration use the winipcfg exe utility 1 Select Start Run 2 Type winipcfg and then click OK 3 From the drop down box select your Ethernet adapter...

Страница 59: ...192 168 1 1 and 192 168 1 253 A subnet mask of 255 255 255 0 A default gateway of 192 168 1 254 3 5 Factory Default Settings Before configuring your BiGuard 50G you need to know the following default...

Страница 60: ...s LED begins to blink Please note that doing this will also erase any previous router settings that you have made The Status LED will remain solid as the device boots Once the boot sequence is complet...

Страница 61: ...s This IP address should be provided by your ISP PPPoE PPPoE PPP over Ethernet is known as a dial up DSL or cable service It is designed to integrate the broadband services into the current widely dep...

Страница 62: ...our BiGuard 50G will automatically acquire them If an ISP technician configured your computer or if you configured it using instructions provided by your ISP you need to copy the configuration informa...

Страница 63: ...63 2 Double click the Network icon 3 In the Network Connections window right click Local Area Connection and select Properties...

Страница 64: ...lect Internet Protocol TCP IP and click Properties 5 If an IP address subnet mask and a Default gateway are shown write down the information If no address is present your account s IP address is dynam...

Страница 65: ...d Click the Obtain an IP address automatically radio button 6 If any DNS server addresses are shown write them down Click the Obtain DNS server address automatically radio button 7 Click OK to save yo...

Страница 66: ...ser on your network To access this interface open your web browser enter the IP address of your router which by default is 192 168 1 254 and click Go A user name and password window prompt will appear...

Страница 67: ...ation Interface appears congratulations You are now ready to configure your BiGuard 50G If you are having trouble accessing the interface please refer to Chapter 5 Troubleshooting on the CD for possib...

Страница 68: ...fective immediately however the configuration is not saved yet and the settings will be erased if you power off or restart the device 2 Click SAVE CONFIG to save the current settings permanently to th...

Страница 69: ...o logout the second PC can access the page after a user defined period 5 minutes by default The following sections will show you how to configure your router using the Web Configuration Interface Plea...

Страница 70: ...C address Displays the WAN MAC address for the WAN2 Firmware Version Displays the current firmware version for the device Home URL Displays the manufacturers website LAN IP address Displays the IP add...

Страница 71: ...e contact www billion uk com esupport and submit a ticket This symbol on the product or in the instructions means that your electrical and electronic equipment should be disposed at the end of its lif...

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