- EN 9 -
Troubleshooting
If the unit stops working, please refer to the sheet below.
Units fails to turn on
● Is there enough water in the tank?
-
If not, add water to the tank.
● Is the power cord connected properly?
-
If not, disconnect cords, check them and re-
connect carefully.
● Does the water amount exceed the MAX line?
-
If so, reduce the water amount and ensure it is
below the MAX line.
Turns off suddenly during operation
● Does the water amount exceed the MAX line?
-
If so, reduce the water amount and ensure it is
below MAX line.
No mist or abnormal mist
● Not enough water or too much water?
-
Add water to the tank, but do not fill over the
400 ml MAX line.
● Is there dirt on the ultrasonic atomiser?
- Please refer to maintenance instructions to
clean the unit.
● Is there too much dirt on the air intake?
-
Please use the brush to clean the air intake.
Water leakage from product
● Low temperature or high humidity?
-
Under these conditions, the mist may
condense quickly into water droplets. Please
wipe them up.
Product Specifications
Unit size: 178*178*97mm
Unit weight: Approx. 413g
Power: Input/Output AC100-240V 50/60HZ / DC
24V 500MA
Adaptor cable length: Approx. 150cm
Electrical consumption: Approx. 7W
Timer: ON/1H/3H/6H/Customise
Mist mode: High mist mode/ Low mist mode/
Intermittent mist mode
Water capacity: 400ML
Material: PP / ABS
Ultrasonic vibration: 2.4MHz
Bluetooth music pairing name: Aromamusic
APP: Pairing name “Aroma 31”
Adaptor Specifications
Input: 100-240V-50/60Hz 0.35A
Output: 24.0V-0.5A
Cable length: Approx. 1.5cm
Remark:
The maximum connection distance is around 10 meters. Please place your Bluetooth
speaker as close as possible to this device to avoid connection getting disturbed.
