ONE YEAR LIMITED WARRANTY
PAGE 22 OF 22
SKU NO.: 810394426
ITEM NO.: CAL-174203A
PLEASE DO NOT RETURN ANY PRODUCTS TO STORE, ANY MISSING PARTS OF HARDWARE OR
ASSEMBLY PROBLEMS, PLEASE CONTACT WITH OUR CUSTOMER SERVICE CENTER AT
888-829-1658.
WORKING HOURS: MONDAY-FRIDAY, 9:00AM-5:00PM (PACIFIC STANDARD TIME)
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The electric fireplace must be installed and operated at all times in accordance with the
installation and operating instructions furnished with the product. Any unauthorized repair,
alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
This warranty is non-transferable, and is made to the original owner, provided that the purchase
was made through an authorized supplier of the Company.
The warranty is limited to the repair or replacement of part(s) found to be defective in material or
workmanship – provided that such part(s) have been subjected to normal conditions of use and
service – after said defect is confirmed by the Company’s inspection. All replacement parts or
products will be new, remanufactured, or refurbished.
The Company may, at its discretion, require that any defective part(s) be returned in exchange for
the replacement part(s).
The Company may, at its discretion, fully discharge all obligations with respect to this warranty by
refunding the wholesale price of the defective part(s).
This warranty does not cover the LED light bar included with the electric fireplace.
Any installation, labor, construction, transportation, or other related costs/expenses arising from
defective part(s), repair, replacement, or otherwise of same, will not be covered by this warranty,
nor shall the Company assume responsibility for the same.
The owner/user assumes all other risks – if any – including but not limited to the risk of any direct,
indirect or consequential loss or damage arising out of the use, or inability to use the product,
except as provided by law.
All other warranties – express or implied – with respect to the unit, its components and
accessories, or any obligations/liabilities on the part of the Company are hereby expressly
excluded.
The Company neither assumes, nor authorizes any third party to assume on its behalf, any other
liabilities with respect to the sale of the unit.
The warranties as outlined within this document do not apply to non-accessories used in
conjunction with the installation of this product.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
This warranty is void if:
(a) The fireplace is subjected to prolonged periods of dampness or condensation.
(b) Any unauthorized alteration, willful abuse, accident, or misuse of the product.
(c) You do not have the original purchase receipt.
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