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HAIKU® BY BIG ASS FANS

7

TROUBLESHOOTING

Your fan may occasionally jerk forward and backward upon startup. This is normal and does not affect fan operation.

Try these troubleshooting steps before contacting Customer Service. For additional operation, maintenance, and troubleshooting 
information, visit bigassfans.com/support

Issue

Solution

The fan will not start.

• Make sure the fan is receiving power. 
• Check your circuit breaker or fuse panel and wall switch for functionality. 
• Make sure the fan is properly wired and grounded.
• Make sure the plastic film in the remote's battery tray has been removed.

The fan wobbles.

Remove the airfoils and make sure the colored dot sticker on each airfoil matches the 
corresponding sticker on the motor hub. If the stickers do not match, move the airfoils 
to the matching attachment points.

The fan appears slightly tilted.

Raise the lower motor cover trim and locate the pivot bolt. Loosen the bolt with a 5 mm 
hex key to allow the fan to hang straight, and then re-tighten.

The fan is noisy during operation.

Bring the fan to a complete stop.
•  Gently turn the airfoils by hand, making sure there are no fan parts rubbing on the 

motor hub when the fan rotates.

•  Check all mounting and fan hardware. If loose, tighten. 

I need to reboot the fan.

Press and hold the On/Off button until the LED indicators start blinking.
Within three seconds of the LEDs flashing, press the On/Off button again. When the 
LEDs stop blinking, the reboot is complete.

Содержание HAIKU H Series

Страница 1: ...INSTALLATION GUIDE...

Страница 2: ...3 4 meters Input Voltage 100 240 VAC 50 60 Hz Max Weight 18 5 lb 8 4 kg Concrete Ceiling Install an anchor hook for the safety cable if required by your local building and safety code See the followin...

Страница 3: ...a hammer ensuring the bolt sleeves are flush with the ceiling surface Position the hanger plate on the anchor bolts Ensure all four anchor bolts are fully tightened to expand and lock the anchors If r...

Страница 4: ...s fan timer length of up to eight hours Each press extends timer by one hour Turns light on or off Clears active fan timer Increases fan speed light brightness Varies fan speed to simulate a natural b...

Страница 5: ...Mounting Bracket Wiring Cover Lower Cover Motor Hub INSTALLATION Rubber Bushing Wiring Cover Trim Grommets 6 Wiring Cover Screws 2 mm x 2 mm Split Pin Mounting Brace Brackets 2 M8 Bolt M6 x 25 mm Scre...

Страница 6: ...ting bracket to the mounting structure with suitable hardware Fig 1 2 Secure Mount Brace Brackets Loosely install the mount brace brackets with the provided hardware Fig 2 The bolt should be inserted...

Страница 7: ...bushing Secure Safety Cable While supporting the fan loop the safety cable around the building structure or anchor hook and then secure it with the shackle Fig 4 4 Shackle Safety Cable Fig 4 Fig 3 Fla...

Страница 8: ...ttempt to resolve electrical failures on your own Consult a qualified electrician if uncertain of the electrical installation of this fan Wire the fan as shown in the diagram using the wire connectors...

Страница 9: ...the tabs on the inside with the slots on the bottom of the wiring cover Twist clockwise to snap the trim into position Fig 6 Fig 6 Wiring Cover Wiring Cover Trim Screw Screw 7 Install Airfoils Indoor...

Страница 10: ...ructions Attach the lower cover as shown Fig 8 Lower Cover Fig 8 Congratulations Installation is now complete Test your fan using the remote control If your fan appears slightly tilted raise the lower...

Страница 11: ...ls and make sure the colored dot sticker on each airfoil matches the corresponding sticker on the motor hub If the stickers do not match move the airfoils to the matching attachment points The fan app...

Страница 12: ...NOTES...

Страница 13: ...NOTES...

Страница 14: ...NOTES...

Страница 15: ...ring Site 2251 Innovation Drive Lexington KY 40511 USA United States 2348 Innovation Drive Lexington KY 40511 USA 877 244 3267 Outside the U S 1 859 233 1271 bigassfans com Malaysia BAFCO Asia Sdn Bhd...

Страница 16: ...HKU INST 308 ENG 01...

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