48
Instruction for Use
PROBLEM
POSSIBLE CAUSES
POSSIBLE SOLUTIONS
Hearing module
doesn’t work
• Hearing module not switched on
• Empty or weak battery
• Battery compartment doesn’t close
• Blocked earpiece
• Blocked cerumen filter
• Switch on hearing module
(close battery compartment)
• Replace battery with a new one
• Insert the battery correctly
• Clean the earpiece
• Replace the cerumen filter
Hearing module
is too quiet
• Earpiece has been placed too loosely
• Blocked earpiece
• Hearing loss has changed
• Too much cerumen (ear wax) in the
auditory canal
• Volume is set too low
• Blocked cerumen filter
• Remove the earpiece and reinsert
• Clean the earpiece
• Consult your hearing care professional
• Consult your hearing care professional
• Consult your hearing care professional
• Replace the cerumen filter
