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types of output sockets is not enough for the speaker electronics to process the
signal effectively. bhi have another product that will work with these levels of signal,
the NEIM1031MKII (DSP Noise Eliminating In-line Module). Please contact bhi for
more information. See end of operating manual for contact information.
Sometimes there is a short delay before the noise cancellation is active:
•
This is due to the time the DSP takes to start processing the signals. This gives you
the opportunity to check that the DSP is not taking out any detail from the signal.
Sometimes I can hear a processing sound in the speakers when no signal is
present:
•
This is caused by the DSP processor and is normal. When a signal is applied you
should not be able to hear this in the speaker.
12. bhi support
Every Desk Top “Noise Away” noise eliminating speaker comes with a 12 month
guarantee against defective materials and workmanship. If you do have a problem then
please refer to the troubleshooting guide (section 11). If you have not resolved your
problem then please contact us. Before you make your call please have the following
information to hand:
1. Your serial number (found on the back of the unit).
2. Details of when and where you purchased the unit.
See our website for FAQs for answers to other common questions, otherwise most queries
can be resolved over the telephone. If not we will arrange with you to have your unit sent
back to us for analysis, repair or replacement (if within 12 months from date of purchase, if
outside the guarantee period an estimate of the cost of repair will be given). For contact
details please refer to the back cover of this manual. If you have any suggestions for
improvements please complete and return the customer feedback form.
Note:
Opening the case will void any warranty unless agreed beforehand by bhi Ltd.
No user serviceable parts inside.
Weee Statement for correct disposal of this product
(Applicable in the European Union and other European countries with separate collection
systems).
This marking shown on the product or its literature, indicates that it should not be
disposed of with other household wastes at the end of its working life. To prevent
possible harm to the environment or human health from uncontrolled waste
disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take this item for
environmentally safe recycling. Business users should contact their supplier and check
the terms and conditions of the purchase contract. This product should not be mixed with
other commercial wastes for disposal.