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Appendix

35

Trouble Shooting

I can’t connect TactSuit to my PC. Is the TactSuit or Bluetooth dongle
defective?

Open Device Manager on your PC and disable PC’s internal Bluetooth before inserting the provided
dongle. If you see CSR Bluetooth Radio under Bluetooth, please uninstall all software related to

CSR Bluetooth, then insert the provided dongle.

I can’t connect TactSuit to Oculus Quest 2

Please make sure you are pairing the vest in the in-game bHaptics settings, not on the Quest's
Bluetooth settings. Before starting the game, go to the game’s “Permissions” settings and enable
permission for “Location”.

I keep losing connection to the PC when I turn around or stand up.

Securing the line-of-sight between the TactSuit and the Bluetooth dongle is required for seamless
Bluetooth connection. Please insert the Bluetooth dongle to the front of the PC, rather than the
back.

I can’t feel surround feedback while playing content with 7.1 channel sound
(ex. PC FPS game)

You need to select Audio based haptics from bHaptics Player, then turn on surround mode.
Please note that you need to have a surround audio driver installed on your PC in order to use the
Surround mode. Please also note that surround mode is not supported for Wired Audio based
Haptics.

Support

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Содержание Tactsuit X Series

Страница 1: ...Wearable Haptic Vest User Manual Warranty www bhaptics com 2020 bHaptics Inc All rights Reserved X40 X16 ...

Страница 2: ...ring the product directly on the skin Do not excessively pull on the side straps while wearing the product as it may irritate your body This product is not waterproof Store the product in a dry place free from humidity and moisture The main body of the product contains electronic components and must not be washed in water under any circumstances Should the product need to be cleaned gently wipe it...

Страница 3: ...er On Off 10 Product Fitting 11 Enjoy 12 03 How to Play PC VR 14 Standalone VR 18 PC Game 20 Music Movie 20 Console 21 04 bHaptics Software bHaptics Player PC 23 bHaptics Player Mobile 26 bHaptics Studio 29 bHaptics Designer 31 05 Appendix Product Specifications 32 Support 34 Health Safety Warnings 36 Cautions 40 Limited Customer Warranty 46 ...

Страница 4: ...f your body Tactsuit is compatible with a wide range of platforms including PC VR Mobile and console Tactsuit X16 is designed to be a strong yet lightweight haptic vest that you can wear for hours The short and breathable design makes long sit down gaming sessions much more enjoyable Tactsuit X16 packs the same vibro tactile motors used in the Tactsuit X40 giving you the same powerful haptic feedb...

Страница 5: ...esh Lining is attached to the device Bluetooth Dongle USB C Type Charging Cable Manual Additional Components purchased separately Additional Components can be purchased from bHaptics online shop Y Jack Audio Cable Additional Mesh Lining What s in the Box shop bhaptics com ...

Страница 6: ...ptic Motor 40 Mesh Lining Detachable Logo Zipper Main controller Audio Port Power Button LED Indicator Audio Cable Holder Side Straps 4 Elastic Loop Strap Adjuster Charging Port This product uses 3 63V 9 800mAh and 35 574Wh battery and charges to 5V maximum 2A ...

Страница 7: ...otor 16 Mesh Lining Detachable Logo Zipper Main controller Audio Port Power Button LED Indicator Charging Port Audio Cable Holder Side Straps 4 Elastic Loop Strap Adjuster This product uses 3 63V 4 900mAh and 17 787Wh battery and charges to 5V maximum 2A ...

Страница 8: ...ignature Pattern Activated Power on Blinking Blue Waiting to be paired Solid Blue Paired Solid Purple Audio Jack Connected Solid Purple Blue Audio Jack Connected Paired Solid Red Low Battery Solid Green Fully Charged LED Indicator ...

Страница 9: ...tus Solid Green Fully Charged Charging Low Battery 0 33 34 66 67 99 Solid Red Solid Red Be sure to use an authorized AC adapter and included charging cable to charge the product Use of an unauthorized device or accessory may result in personnel injury may cause damage of the product or your property and may void your warranty If the product is left unattended for a long time while the battery is d...

Страница 10: ... turn on check if it is sufficiently charged Auto Power Off The device will turn off automatically after 3 minutes if it is not paired Blinking Blue Lights will turn off in 3 stages Manual Power Off Lights will turn off in 3 stages If the device is still paired when powered off it will pair automatically when you turn on the device again ...

Страница 11: ... and fit to your body 3 After adjusting the size organize the straps hanging with the Elastic Loop located at the end of the strap You do not need to repeat this step again once it is organized to fit your body You can also adjust the length of the device using the shoulder snap buttons When fastening the snap buttons please be careful not to fold the cable ...

Страница 12: ...12 Getting Started Enjoy Enjoy state of the art haptic feedback and seamless connectivity for every media ...

Страница 13: ...How to Play 13 How to Play 03 Playing Content without Embedded Haptics Playing Content with Embedded Haptics Audio based Haptics Wireless Wired Embedded Haptics Go to Setup ...

Страница 14: ...ic feedback generated by the Audio based Haptics function instead of the content s embedded feedback 1 Pairing the TactSuit with PC PC VR 1 Turn on the Bluetooth of the PC Windows Settings Bluetooth Other Devices If the toggle button is disabled please insert the included bluetooth dongle to the PC Do NOT try pairing on Windows Settings 2 Install and run bHaptics Player www bhaptics com support do...

Страница 15: ...n bHaptics Portal 3 Choose the content you want to play and install it Click Click Click Click There are contents which require mod tool installation The installation guide can be found by clicking icon from each game page ...

Страница 16: ...cs feature creates haptic feedback in real time based on audio output of content You can now enjoy all content regardless of native integration Be sure to turn off Wired Audio or remove the audio jack from the device 2 1 4 3 PC VR Playing content without embedded haptics ...

Страница 17: ... appear on the device icon 3 Select Content Type VR PC FPS Music Theme and Mode stereo surround you will be using You need to have a surround audio driver installed on your PC in order to use the Surround mode 4 Click to sync audio capturing device and playback device of Windows Click to customize frequency threshold activation area using bHaptics Studio Refer to 29pg for more details ...

Страница 18: ...s menu Find bHaptics Settings Press pair button to pair Pairing steps from in game menu may vary by each game Please refer to the setup guide from bHaptics youtube channel www youtube com bhaptics for further assistance 3 Enjoy Enjoy optimized haptic feedback pre embedded in VR games Playing Content with Embedded Haptics Check the Standalone VR content with embedded haptics at www bhaptics com gam...

Страница 19: ...able can be purchased as separate accessory from bHaptics online shop shop bhaptics com 2 You can customize the intensity theme frequency and threshold using bHaptics Player app on your phone bHaptics Player Application is available in Google Play Store and iOS App Store Refer to 26pg for more details Enjoying Audio based Haptics Wired You can use Y jack and audio cable stereo only to enjoy every ...

Страница 20: ...embling bass beats rhythm and action with audio based haptics PC Game Music Movie Please refer to PC VR Enjoying Audio to Haptic Wireless Refer to 16pg In order to use PC FPS you need to select Surround Mode to feel 360 directional haptic feedback You need to have a surround driver installed on your PC in order to use the Surround mode Please refer to PC VR Enjoying Audio to Haptic Wireless Refer ...

Страница 21: ...suit X40 16 and 3 Headphone using Y jack and audio cable as shown in the diagram below Y jack and audio cable can be purchased as separate accessory from bHaptics online shop shop bhaptics com 2 You can customize the intensity theme frequency and threshold using bHaptics Player app on your phone bHaptics Player Application is available in Google Play Store and iOS App Store Refer to 26pg for more ...

Страница 22: ... embedded haptics audio based haptics haptic intensity visualization tool and access bHaptics Portal using this software bHaptics Designer bHaptics Designer is a web based haptic feedback authoring tool that you can use to create haptic patterns by clicking and dragging between visualized haptic feedback points Simply click on the Export button to integrate haptic patterns into your content https ...

Страница 23: ...based haptics 4 Pair Unpair All Pair or Unpair all scanned or paired devices 5 Play Pause Play Pause haptic feedback 6 Device Panel List of devices which are paired and waiting to be paired Pairs unpairs and controls intensity of haptics for each devices 7 Settings Manage device pairing run feedback test find opensource license and control settings https www bhaptics com support download bHaptics ...

Страница 24: ...ividual Pairing Right Click on the device icon to pair unpair 2 Pair All Click on Toolbox icon to pair unpair all devices Device Information Mouse over each device icon to check the device information Or you can also go to Settings Device Connected TactSuit x40 Status Connected Aux Battery 35 Feedback Intensity 40 Scanned RSSI 47dB bHaptics Player PC ...

Страница 25: ...just the feedback intensity of each device in realtime by clicking on each device icons Device Management You can check the list of device from Settings Device Here you can pair unpair devices check the device information and change the devices settings ...

Страница 26: ...r all scanned devices Unpair all paired devices 4 Menu Manage device pairing configure audio based haptic frequency settings run feedback test and control settings bHaptics Player Mobile is an application used to change themes and settings when using wired options for Audio based Haptics bHaptics Player Mobile https www bhaptics com support download ...

Страница 27: ...s Scanned Connected Audio Jack Connected Device Pairing Click and click of the device that you want to pair or click to pair all scanned device Intensity Adjustment Once the Tactsuit is paired to your mobile application the control panel for feedback intensity will appear Device Information Press to see device information Feedback Intensity control panel will also appear on Device Information ...

Страница 28: ...select the theme and customize the settings by connecting the device with bHaptics Player Mobile 1 Select device Select a device which has the audio jack plugged in 2 Select Theme Rhythm Beat FPS Sport 3 Change frequency ranges and thresholds of the sound you want to feel bHaptics Player Mobile ...

Страница 29: ...Edit list of themes 3 AtH Mode Stereo Surround Select sound channels Stereo Surround 4 Tools Edit the theme using the tools 5 Frequency and Threshold Setting Set threshold value by monitoring the dB changes of each frequencies for each audio input real time 6 Feedback Point Setting When an audio signal is input the haptic feedback point for each devices can be selected 7 Haptic Feedback Monitoring...

Страница 30: ... adjust the threshold by dragging the brackets based on the decibel dB level on the Audio Signal Panel The audio signal panel will show frequency response of the sound your are playing now 3 Select activation area for each frequencies 4 Monitor activated haptics in realtime for each frequencies and feedback point Full guide video is available at www youtube com bhaptics bHaptics Studio ...

Страница 31: ...velopment time and effort significantly How to Use 1 Projects Create Project 2 Create Effect 3 Click on feedback point and drag to the next point to create path and design patterns you wish to create 4 Edit more sophisticated settings such as timing speed and directions 5 Play and edit timeline of the haptic feedback pattern you have created 6 Export Project and import your tact files into your ow...

Страница 32: ...inches Weight 1 7 kg Operation Time 18 hours Measured when all feedback points operating for 1 second every 10 seconds with maximum intensity Operational Temperature 0 35 C Operational Relative Humidity From 5 to approx 95 Wireless Frequency 2 402 2 480 GHz Bluetooth LE Peak Output Power 0 299 mW Connection Type Bluetooth Low Energy BLE Battery 3 63 V 9 800 mAh 35 574 Wh Charging Type 5 V 2 A max ...

Страница 33: ...Length 19 7 20 8 inches Weight 0 95 kg Operation Time 22 hours Measured when all feedback points operating for 1 second every 10 seconds with maximum intensity Operational Temperature 0 35 C Operational Relative Humidity From 5 to approx 95 Wireless Frequency 2 402 2 480 GHz Bluetooth LE Peak Output Power 0 299 mW Connection Type Bluetooth Low Energy BLE Battery 3 63 V 4 900 mAh 17 787 Wh Charging...

Страница 34: ... 1 second in every 10 second at maximum intensity How can I control the intensity of haptic feedback PC Pair the device using bHaptics Player on your PC The intensity control bar will appear when you click on the paired device icon You can click and drag the bar to adjust the intensity of haptic feedback Mobile Pair the device using bHaptics Player app on your mobile device Feedback intensity cont...

Страница 35: ... the game go to the game s Permissions settings and enable permission for Location I keep losing connection to the PC when I turn around or stand up Securing the line of sight between the TactSuit and the Bluetooth dongle is required for seamless Bluetooth connection Please insert the Bluetooth dongle to the front of the PC rather than the back I can t feel surround feedback while playing content ...

Страница 36: ...vices accessories If you don t it may result in device performance and may cause damage not covered by your warranty Also may result in injury to you or others Do not use the product if you have muscle aches headache colds hangover stress intoxicated or while taking any kind of medicine If you are pregnant elderly mentally ill or suffering from heart disease or spinal skin muscle diseases please c...

Страница 37: ...y cause death personal injury or damage to property You may experience reflex actions when startled by haptic feedback of the product so please be sure to check your surroundings before use the product Especially if you using the product with VR HMD should pay special attention because wearing the VR headset will completely block your ability to see your surroundings Before using the product clean...

Страница 38: ...ve tightening of the side straps may cause breath problems or seizures Spine Muscle Disease When strong haptic feedback is delivered to your body it can affect your spine and muscles Please consult your doctor before use and do not use the product for too long Skin Disease Do not put on the product on bare skin if you have sensitive or weak skin especially children If haptic feedback is delivered ...

Страница 39: ...se take special care when you use that type of content The device can emit radio wave that could affect the operation of nearby electronic devices including medical devices To not use the product in hospitals or any transportations including aircrafts and automobiles If there is any electronic devices nearby make sure to maintain a safe distance between the product and the electronic devices We re...

Страница 40: ... by this Please follow the instructions to wear the device fit to your body Otherwise you may feel discomfort and may not feel the haptic feedback properly When you use the product while the charging cable is connected be careful the cable is not wrapped around your body or legs and check frequently during use Use of the product in a moving vehicle such as a car bus plane or train may increase you...

Страница 41: ...y yourself Please follow the instructions below when pairing via Bluetooth When pairing place the product near your PC laptop or mobile If not the product can be connected to a different device or can fail to pair with your device To secure a stable connection remove any obstacles between the product and your device Also please use the product within the Bluetooth range Bluetooth uses the same fre...

Страница 42: ...y cable is damaged or a wire is exposed do not use the product and ask for repairs from the official service center Do not cause a strong impact to the product do not drop the product or place a heavy object on it We recommend you not to share the product with the others If you have to inevitably clean the device between each use with clean soft cloth And replace or wash the inner mesh lining peri...

Страница 43: ...o prevent breakdown of the product do not leave or store the product folded and crumped Put the product in the package box and store it in safe place when not in use Cautions for Product Maintenance Keep the product out of reach of children and pet for their safety and to prevent the damage of the product Children or pets may swallow small parts of the product or wrap the cables around themselves ...

Страница 44: ...roduct from electrical outlet immediately and contact the official service center If battery leaks Do not allow the leaking fluid to come in contact with skin eyes or clothing If already in contact DO NOT RUB flush the affected area immediately with clean water and consult with your doctor Take extra precautions to keep a leaking battery away from fire as there is a danger of ignition or explosion...

Страница 45: ...to maintain the product in hygienic conditions Wash Mesh Lining If the product or accessories need repair please contact bHaptics official service Do not dispose the product in a fire and never place the product near the heating equipment or high voltage appliances When the product or the battery is overheated it may explode Please follow all applicable laws and regulations when you recycle or dis...

Страница 46: ...ther works of authorship You may not infringe or otherwise violate the rights secured by the Intellectual Property Moreover you agree that you will not and will not attempt to modify prepare derivative works of reverse engineer decompile disassemble or otherwise attempt to create source code from the software No title to or ownership in the Intellectual Property is transferred to you All applicabl...

Страница 47: ...code or the water indicator has been removed erased defaced or altered or is illegible ii to any deterioration of the cosmetic appearance of the Product due to normal wear and tear iii to rips and peeling of textile elements straps or zippers iv to protective coatings that are designed to diminish over time or batteries unless failure has occurred due to a defect in materials or workmanship v to d...

Страница 48: ...ubmit a claim form to obtain warranty service If it is necessary for you to send your Product in for service we will provide you with a pre addressed shipping label and you will have to send the Product in an adequate container for shipping accompanied by the sales receipt or comparableproof of purchase showing the original date of purchase by the first consumer purchaser the serial number of the ...

Страница 49: ...CIAL CONSEQUENTIAL OR PUNITIVE DAMAGES OR DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE PRODUCT Some countries and jurisdictions states and provinces do not allow limitations on how long an implied warranty lasts or the disclaimer or limitation of incidental or consequential damages so the above limitations and disclaimers may not apply to you SEVERABILITY If any portion of this Limited War...

Страница 50: ...esentative Actions You and bHaptics agree that any Dispute arising out of or related to this Limited Warranty is personal to You and bHaptics and that such Dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration class action or any other type of representative proceeding You and bHaptics agree that there will be no class arbitration or arbitrat...

Страница 51: ...is Limited Warranty Rules of AAA The rules of AAA and additional information about AAA are available online at www adr org or by calling the AAA at 1 800 778 7879 By not opting out of this agreement to arbitrate as specified below You either a acknowledge and agree that You have read and understand the AAA Rules or b waive Your opportunity to read the AAA Rules and any claim that the AAA Rules are...

Страница 52: ......

Страница 53: ...0D000 Apparatus Product Name TACTSUIT X16 Model Name BHTV16D000 Bldg 3 Unit 503 70 Yuseong daero 1689beon gil Yuseong gu Daejeon Republic of Korea 34047 Company Manufacturer Country of Origin bHaptics Inc bHaptics Inc Republic of Korea Contact bhaptics com 82 42 867 2468 ...

Страница 54: ...ve owners And use of those trademarks in this document doesn t mean affiliation coopperation or endorsement with bHaptics Inc Not all marks are used in this manual Copyright This manual is protected under international copyright laws Any part of this user manual is permitted to reproduce translate distribute or transmit in any form or by any means including photocopying recording or other electron...

Страница 55: ......

Страница 56: ...Any Questions contact bhaptics com ...

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