BEYERTONE
®
www.beyertone.com
© IV-2022 BEYERTONE GmbH
Installation guide - beyertone
®
multiLAN Ver. 3
39/40
11. Troubleshooting and support
If the appliance shows signs of a malfunction, please check the LED indication
(see Section 9.5) and run through the following points:
Has everything been connected according to the installation instructions?
Have the ports on the PBX been set up correctly?
Is the MOH / LINE port pin assignment correct?
Is the volume on the appliance set high enough?
Are the interface and operation mode settings correct?
Have valid mp3 audio files been loaded on the appliance (see Sect. 4.1)?
Have valid IP addresses been entered/is DHCP supported?
Have you tried to connect to the LAN using the default IP address (see Sect. 9.1)?
Is Java-script activated in the browser used for configuration?
Should you require any technical assistance when taking your beyertone
®
multiLAN into
operation, please contact the BEYERTONE customer service hotline:
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12. Updates and royalty-free music files
BEYERTONE have a selection of royalty-free music tracks available for the beyertone
®
multiLAN. You can also download installation guides in various languages and software
updates, where available. To do so, please go to the following website:
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NOTE:
Should you add any non-royalty-free tracks of your own, please note any
charges that may apply.