15
9. Accessories and replacement parts
Accessories and replacement parts are available from the corresponding
service address (according to the service address list). Please state the
corresponding order number.
Designation
Item number and/or
order number
Standard cuff (22-36 cm)
163.388
XL cuff (35-44 cm)
163.387
Mains part (EU)
071.95
Mains part (UK)
072.05
10. What if there are problems?
Error
message
Possible cause
Solution
Unable to record a
pulse.
Please wait one minute and
repeat the measurement.
Ensure that you do not
speak or move during the
measurement.
You moved or
spoke during the
measurement.
The cuff was not
attached correctly.
Please observe the information
in chapter 7.1 under the
heading “Attaching the cuff”.
Error
message
Possible cause
Solution
An error occurred
during measurement.
Please wait one minute and
repeat the measurement.
Ensure that you do not
speak or move during the
measurement.
The inflation pressure
is higher than
300 mmHg.
Please take another
measurement to check
whether the cuff can be
correctly inflated.
Make sure that neither your
arm nor other heavy objects
are pressing on the line, and
that the line is not bent.
The batteries are
almost empty.
Insert new batteries into the
device.
11. Disposal
Disposing of the batteries
• The empty, completely flat batteries must be disposed of through
specially designated collection boxes, recycling points or electronics
retailers. You are legally required to dispose of the batteries.