This warranty is provided
by Novis Healthcare
of Unit 12, 12 Mars Road
Lane Cove NSW 2066
Australian Consumer Law
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or may be entitled to
a refund for a major failure and compensation for
any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or
replaced if the goods fail to be acceptable quality
and the failure does not amount to a major failure.
Where a failure does not amount to a major failure
Novis is entitled to choose between providing
you with a repair, replacement or refund. To
obtain compensation, you would need to provide
documentary evidence of the loss or damage
suffered and documentary evidence that such
loss or damage was a reasonably foreseeable
consequence of a failure by Novis to comply
with a consumer guarantee under the Australian
Consumer Law.
Product Warranty
In addition to all rights and remedies which you
may be entitled to under the Competition and
Consumer Act 2010 (Commonwealth) and any
other relevant legislation, Evadale warrants each
of its products to be free of defects in materials
and workmanship for a period of 12 months,
commencing from the date of purchase.
Warranty Claims
To claim under this warranty, please contact
Evadale Customer Service Centre and have your
receipt or proof of purchase ready. Evadale may
need to assess the defect before determining
any claim, and additional information may be
requested to process your claim.
Any expenses incurred relating to the return of
the defective product to Evadale will be borne by
you. We will then, at our discretion, either repair
or replace the product, or refund your money and
take back the product.
Limited Liabilities
Our liability under this manufacturer’s warranty
is subject to us being satisfied that a defect was
caused by a defective workmanship or materials,
and was not caused or substantially contributed
to by other factors or circumstances beyond our
control, including (but not limited to) defective
installation, maintenance or repair, product
modification or alteration, any neglect misuse or
excessive use, normal wear and tear or failure to
follow manufacturer’s instructions.
The benefits conferred by this manufacturers
warranty are in addition to all rights and remedies
conveyed by the Competition and Consumer Act
2010 (Commonwealth), and any other statutory
rights to which you may already be entitled, and
this warranty does not exclude, restrict or modify
any such rights or remedies that are implied by law.
Mail To
Novis Service Centre:
Unit 12, 12 Mars Road Lane Cove NSW 2066
For more information please contact us on
1300 738 885
or visit
www.novis.com.au
Warranty