A new unit may become hot with a slight plastic odour after running the motor at high
speed for several minutes. This is normal and not a cause for concern.
Please
note
Problem
Not
working
Weak
suction
/
Trash
drops
down
from
tube
No
LED
light
is
shown
when
charging
Not
full
battery
after
charging
Floor
brush
not
working
Possible causes
Resolutions
● No power
● Brush protected or obstructed
●
Charging
●
Restart the machine
● Dust cup is full of rubbish
● HEPA filter is full of dust
● Floor brush or electrical tube
has been clogged by hair or
large pieces of rubbish
● Clean the dust cup
’
s rubbish
● Clean or change the HEPA filter
●
C
lean the floor brush or electrical
tube
’
s inner rubbish
● Battery pack is not installed in
right position
● The adaptor
’
s connector is not
inserted in the charging hole
● Install the battery pack in right
position
● Push the adaptor
’
s connector into
the charging hole in right position
● Charging time is not enough
● Battery is aging
● Charge for enough 4-5 hours
● Replace battery
● Large particles or objects
vacuumed
● Blanket resistant strength is too
hard and protected itself.
● The brush roll is entangled by
hair or wire.
● Clean the floor brush and restart
the machine
● Turn off the machine and take the
floor brush a little high of the
blankets leave some space
between floor brush and
blankets and restart and machine
●
C
lean the brush from hair, wire or
other things