8
Problems
Probable Causes
Solutions
Sand is flowing to the pool
- Sand is too small
- Move the control valve from the backwash to the filter
function without stop the sand filter
- The level of the sand is too high
- The skimmer is broken
- Recommend 0.45mm to 0.85mm #20 silica sand
- Stop the sand filter every time set the control valve
- Check if the level of the sand is between the marked “MAX” and “ MIN” on the hub
- Replace the skimmer
Sand Filter does not operate - GFCI broken
- Contact your local Bestway Aftersales Service point to get instructions
No water flow
Excessive filter pressure
- Dirty filter
- Calcified sand bed
- Insufficient backwashing
- The pressure gauge is broken
- Backwash
- Inspect sand and change if necessary
- Backwash until water runs clear
- Replace the pressure gauge
Control Valve leaks
from the port D
Connectors leaks
- Control Valve is set between two functions
- The gasket is broken
- Set to one function
- Replace the gasket
- Washer of the connectors not in place
- Washer of the connectors broken
- O-ring on the hose connection is broken
- Loose Hoses
- Reposition the washer
- Replace the washer
- Replace the o-ring
- Tighten them
TROUBLESHOOTING
Lowering or Draining Pool Water
1.
Switch off the sand filter and set Control Valve to the Drain function.
2.
Detach the Hose from the connection valve’s Port A and sand filter Port A and attach to Port D.
NOTE:
Remember to replace the Debris Screen with Stopper Plug to prevent water from escaping.
3.
Switch on the sand filter and press the “RESET” button to run the filter and remove the pool water.
WARNING:
DO NOT DRY RUN THE SAND FILTER.
Winterizing
In areas that have freezing winter temperatures, pool equipment must be winterized to protect against damage. Allowing water to freeze will damage the sand filter and void
warranty.
1.
Backwash the sand filter.
2.
Drain the pool according to the pool owner’s manual.
3.
Unscrew the drain valve cap at the bottom of the tank and release the remaining water.
4.
Disconnect the two Hoses from the pool and the sand filter.
5.
Completely pour the sand out of the tank and dry all components.
6.
Store the sand filter in a dry location out of child’s reach.
- Stopper plugs were not removed
- Air was not released
- The control valve is set to Closed
- The strainer is blocked
- Sand filter broken
- Remove the stopper plugs and insert the
debris screens
- Release the air
- Set to filter function
- Clean the strainer
- Call for service
For support please visit us at:
www.bestwaycorp.com/support
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