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7 BEFORE CALLING AFTER-SALES SERVICE
Errors
If you are experiencing problems with your refrigerator, please check the following before
contacting the after-sales service.
ERROR TYPE
MEANING
WHY
WHAT TO DO
E01
Sensor warning
Call Service for assistance as
soon as possible.
E02
Sensor warning
Call Service for assistance as
soon as possible.
E03
Sensor warning
Call Service for assistance as
soon as possible.
E06
Sensor warning
Call Service for assistance as
soon as possible.
E07
Sensor warning
Call Service for assistance as
soon as possible.
E08
Low Voltage Warning
Power supply to the device
has dropped to below
170 V.
-This is not a device failure, this
error helps to prevent damages
to the compressor.
-The voltage needs to be
increased back to required
levels
If this warning continues an
authorised technician needs to be
contacted.
E10
Fridge compartment is
not cold enough
Likely to occur after:
-Long term power failure.
-Hot food has been left in
the fridge.
1. Set the fridge temperature to
a colder value or set Super
Cool. This should remove the
error code once the required
temperature has been reached.
Keep doors closed to improve
time taken to reach the correct
temperature.
2. Please empty the location
at the front area of air duct
channel holes and avoid
putting food close to the
sensor.
If this warning continues an
authorised technician needs to be
contacted.
E11
Fridge compartment is
too cold
Various
1. Check is Super Cool mode is
activated
2. Reduce the fridge
compartment temperature
3. Check to see if vents are clear
and not clogged
If this warning continues an
authorised technician needs to be
contacted.
If your fridge is not working properly, it may
be a minor problem, therefore check the
following, before calling an electrician to
save time and money.
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