Bernafon Zerena Series, Инструкция по эксплуатации

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61
Symptom Possible causes Solutions
No sound
Dead battery Replace the battery
Clogged sound outlet Clean sound outlet* or replace the wax filter
Clogged microphone inlet
Clean microphone inlet* or replace filter
(T-Cap or O-Cap)
Hearing aid microphone muted Un-mute the hearing aid microphone
Intermittent or
reduced sound
Clogged sound outlet Clean sound outlet or replace the wax filter
Moisture Wipe battery and hearing aid with a dry cloth
Dead battery Replace the battery
Squealing noise
Hearing aid not inserted
properly
Re-insert the hearing aid
Ear wax accumulated
in ear canal
Have ear canal examined by your doctor
Pairing issue
with Apple
device
Bluetooth
®
connection failed
1. Unpair your hearing aids
(Settings
g
General
g
Accessibility
g
Hearing
Devices
g
Devices
g
Forget this device).
2. Turn Bluetooth
®
off and on again.
3. Open and close battery drawer on hearing aids.
4. Re-pair hearing aids (see section “Pair Hearing
Aids with iPhone”).
Only one hearing aid paired
If none of the above solutions work, consult your
hearing care professional for assistance.
* According to guideline in this booklet