TROUBLESHOOTING
Before requesting any service on your unit, please check the following chart. Please note that this guide
serves only as a reference for solutions to common problems
Problem
Possible Cause
Corrective Action
Compressor not running • Fuse blown, or circuit breaker tripped
• Power cord unplugged
• Thermostat set too high
• Unit in defrost cycle
• Replace fuse or reset circuit breaker
• Plug in power cord
• Set thermostat to lower temperature
• Wait for defrost cycle to finish
Condensing unit runs for
long period of time
• Excessive amount of warm product
placed in unit
• Prolonged door opening or door ajar
• Door gasket(s) not sealing properly
• Dirty condenser coil
• Evaporator coil iced over
• Allow adequate time for product to cool down
• Ensure doors are closed when not in use.
Avoid opening doors for long periods of time
• Ensure gaskets are snapped in completely.
Remove gasket and wash with soap and water.
Check condition of gasket and replace if necessary
• Clean the condenser coil
• Unplug unit and allow coil to defrost.
Make sure thermostat is not set too cold.
Ensure the door gasket(s) are sealing properly
Unit is too warm
• Thermostat set too warm
• Bad air circulation
• Excessive amount of warm product
placed in cabinet
• Fuse blown, or circuit breaker tripped
• Dirty condenser coil
• Prolonged door opening or door ajar
• Evaporator coil iced over
• Set thermostat to lower temperature
• Re-arrange product to allow for proper air flow.
Make sure there is at least four inches of
clearance from evaporator
• Allow adequate time for product to cool down
• Replace fuse or reset circuit breaker
• Clean the condenser coil
• Ensure doors are closed when not in use.
Avoid opening doors for long periods of time
• Unplug unit and allow coil to defrost.
Make sure thermostat is not set too cold.
Ensure that door gasket(s) are sealing properly
Unit is noisy
• Loose part(s)
• Tubing vibration
• Locate and tighten loose part(s)
• Ensure tubing is free from contact
with other tubing or components