95
Fault rectification
EN
6003893_d – 13.08.2018
5.
Fault rectification
Possible faults are described below:
Description of the fault.
y
Possible cause.
☞
Remedy.
The extractor hood does not react to inputs
on the remote control.
y
The remote control is not pointing to
the extractor hood.
☞
Point the remote control at the
extractor hood.
y
The distance between the infrared
sensor and the remote control is too
great.
☞
Take the remote control closer to
the device.
y
The remote control’s battery is empty.
☞
Charge the battery.
D
“3.3 Charging the battery”
(page 90).
y
The remote control is soiled.
☞
Clean the remote control.
D
“4. Cleaning” (page 94).
y
The power supply is switched off.
☞
Check whether the all-pole mains
switch is switched on.
☞
Switch the mains switch on.
y
The software of the extractor hood
then requires a restart.
☞
Briefly disconnect the mains
power supply.
The remote control sends signals
autonomously.
y
Voltage fluctuations in the mains
whilst charging the rechargeable
battery.
☞
Charge the battery only as long as
necessary.
☞
Stop the charge process as
soon as the LED illuminates
continuously.
The battery is discharged although the
remote control is not used or is only used
a little.
y
The automatic connection for radio
operation runs, but the extractor
hood is only equipped for infrared
operation.
☞
Deactivate radio operation on the
radio control.
D
“3.5 Configuring the remote
control” (page 93).
Do not use the device if damaged. The
lithium-ion battery in the device poses a
rise of fire or explosion.
☞
Please consult your dealer or
customer services.
If a fault persists:
☞
Please consult your dealer or
customer services.
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