GUH RANGE PROPANE GAS FIRED UNIT HEATERS
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1.5 Warranty
The heater is supplied with a 1 year warranty on all parts except the thermocouple.
In addition to this there is also a 5 year time related warranty on the combustion chamber.
The warranty commences from the date of dispatch from the manufacturer, and is subject to the terms
detailed within the Benson Heating 'conditions of business'.
Note (i)
The warranty may be invalidated if -
a) The warranty registration/commissioning card has not been completed and returned to Benson Heating
b) The installation is not in accordance with the general requirements of this manual
c) The flue arrangement and air supply for the heater are not in accordance with the manufacturers
recommendations, codes of practice, or similar standards
d) Air flow through the heater is not in accordance with the manufacturers technical specifications
e) Internal wiring on the heater has been tampered with or unauthorised service/repairs undertaken
f) The main electrical supply input to the heater has been interrupted during the heating mode
g) The heater has been subject to and affected by the ingress of water in any form
h) The heater is not operated at the rating(s) laid down in the manufacturers technical specifications
i) The heater has not been operated or used within the normal scope of its intended application
j) The manufacturer's recommended minimum service requirements have not been complied with
Note (ii)
All warranty claims must contain the following information to enable processing to take place;
(1) Heater model
(2) Heater serial number
(3) Order reference/date of order, together with full installation details (name and address)
(4) Details or symptoms of fault
(5) Installers name and address.
Faulty parts must be returned to the Benson Heating Spares Department, the address of which is provided
on the cover of this manual. Any such parts will undergo inspection to verify the claim. Replacement
parts supplied prior to this may be charged, and a credit supplied upon subsequent validation of the
warranty claim.
Consumable items are specifically not included within the scope of the warranty.
Note (iii)
Notification is required immediately a fault is suspected.
The manufacturer will not accept responsibility for any additional damage that has been caused, expense
incurred, or consequential loss resulting from any failure of the heater(s).
Содержание GUH100
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