Troubleshooting
50
Troubleshooting
Problem
Solution
No picture
Check the following:
• Is the display turned on? Check the power indicator of the
display.
• Is your product turned on? Turn on the product and try
again.
• Are there any loose cable connections? Make sure that all
cables are connected firmly.
No sound
Check the following:
• Have you turned on the mute function? Turn off the mute
function or increase the audio volume level and try again.
• Are there any loose cable connections? Make sure that all
cables are connected firmly.
The remote control does
not work
• Check for incorrect battery orientation.
• Check for dead batteries.
• Check your distance and angle from the product.
• Check whether remote control is properly being pointed
at the receiver.
• Check for any obstacle between the remote control and
the receiver.
• Check that the receiver is not under strong fluorescent
lighting, or in direct sunlight.
• Check for any devices (computer or personal digital
assistant, PDA) nearby that transmit infrared signals which
may cause interference to signal transmission between the
remote control and the display. Turn off the infrared
function of these devices.
