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Troubleshooting

44

Troubleshooting

THE PROJECTOR DOES NOT TURN ON.

NO PICTURE

BLURRED IMAGE

REMOTE CONTROL DOES NOT WORK

Cause

Remedy

There is no power from the power 
cable.

Plug the power cord into the AC inlet on the 
projector, and plug the power cord into the 
power outlet. If the power outlet has a switch, 
make sure that it is switched on.

Attempting to turn the projector on 
again during the cooling process.

Wait until the cooling down process has 
completed.

Cause

Remedy

The video source is not turned on or 
connected correctly.

Turn the video source on and check that the 
signal cable is connected correctly.

The projector is not correctly 
connected to the input source device.

Check the connection.

The input signal has not been 
correctly selected.

Select the correct input signal with the 

Source

 

key on the projector or remote control.

The lens cap is still attached to the 
lens.

Remove the lens cap.

Cause

Remedy

The projection lens is not correctly 
focused.

Adjust the focus of the lens using the focus 
ring.

The projector and the screen are not 
aligned properly.

Adjust the projection angle and direction as 
well as the height of the unit if necessary.

The lens cap is still attached to the 
lens.

Remove the lens cap.

Cause

Remedy

The battery is out of power.

Replace the battery with a new one.

There is an obstacle between the 
remote control and the projector.

Remove the obstacle.

You are too far away from the 
projector.

Stand within 6 meters (19.5 feet) of the 
projector.

Содержание Mainstream MP620p

Страница 1: ...Welcome MP620p Digital Projector Mainstream Series User s Manual...

Страница 2: ...Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness...

Страница 3: ...ge size 12 How to determine the position of the projector for a given screen size 13 How to determine the recommended screen size for a given distance 13 Connection 15 Connecting a computer or monitor...

Страница 4: ...aintenance 36 Care of the projector 36 Cleaning the lens 36 Cleaning the projector case 36 Storing the projector 36 Transporting the projector 36 Lamp information 37 Calculation of lamp hour 37 Warnin...

Страница 5: ...Table of contents v Limited Warranty 48 Regulation Statements 49 FCC statement 49 EEC statement 49 MIC statement 49 WEEE directive 49...

Страница 6: ...Table of contents vi Memo...

Страница 7: ...jector Save this user s manual for future reference Do not look straight at the projector lens during operation The intense light beam may damage your eyes Refer servicing to qualified service personn...

Страница 8: ...could cause them to break on rare occasions 3 Never replace the lamp assembly or any electronic components unless the projector is unplugged 4 Do not place this product on an unstable cart stand or t...

Страница 9: ...104 F Locations where the altitudes are higher than 10000 feet 7 Do not block the ventilation holes Do not place this unit on a blanket bedding or any other soft surface Do not cover this unit with a...

Страница 10: ...s to become heated and deformed or even cause a fire To temporarily turn off the lamp press Blank on the projector or remote control 12 Do not place liquids near or on the projector Liquids spilled in...

Страница 11: ...play Ultra high brightness projection lamp Ability to display 16 7 million colors Multi language on screen menus Switchable normal and Economic modes to reduce the power consumption Built in speaker p...

Страница 12: ...ur place of purchase The supplied accessories will be suitable for your region and may differ from those illustrated Optional accessories Projector Soft carry case User s manual User s manual CD Pull...

Страница 13: ...n lens 4 Front adjuster button 5 Lens cap 6 Focus ring and Zoom ring 7 Front IR remote sensor 1 2 3 4 5 6 7 8 Rear adjuster foot 9 AC power cord inlet 10 Kensington anti theft lock slot 11 IR remote s...

Страница 14: ...g the image on page 23 for more information Automatically determines the best picture timings for the displayed image 6 Lamp indicator light Refer to Indicators on page 41 for more information Indicat...

Страница 15: ...Power Refer to Start up on page 21 and Shutdown on page 26 for more infor mation Turns the projector on or off 2 Freeze The image is frozen when Freeze is pressed An icon will display in the lower rig...

Страница 16: ...sensors are located on the front and the back of the projector The remote control must be held at an angle within 30 degrees of the projector s IR remote control sensors to function correctly The dis...

Страница 17: ...common way to position the projector for quick setup and portability II Ceiling front Select this location with the projector suspended upside down from the ceiling in front of the screen Purchase the...

Страница 18: ...e square to the horizontal centre of the screen This prevents image distortion caused by angled projections or projecting onto angled surfaces The modern digital projector does not project directly fo...

Страница 19: ...urchased this projector and would like to know what screen size will fit in your room The maximum screen size is limited by the physical space available in your room 1 Measure the distance between the...

Страница 20: ...2345 2509 23 6 72 1829 2618 2815 3011 27 2000 2863 3078 3293 30 7 84 2134 3055 3284 3513 32 8 96 2438 3491 3753 4015 36 2500 3579 3848 4116 38 9 108 2743 3927 4222 4516 41 3000 4295 4617 4939 45 10 12...

Страница 21: ...erations of the application on the PC or notebook see Remote paging operations on page 26 To connect the projector to a laptop or desktop computer 1 Take the supplied VGA cable and connect one end to...

Страница 22: ...r If you want to view your presentation close up on a monitor as well as on the screen you can connect the RGB signal output socket on the projector to an external monitor with a VGA cable following t...

Страница 23: ...r Video source device you should elect to use the S Video option See Connecting an S Video source device on page 19 for how to connect the projector to an S Video device Least video quality Composite...

Страница 24: ...to VGA D Sub adaptor cable with a D Sub type connector to the D SUB COMP IN socket on the projector The final connection path should be like that shown in the following diagram The projector is only c...

Страница 25: ...owing diagram The projector is only capable of playing mixed mono audio even if a stereo audio input is connected See Connecting Audio on page 17 for details If the selected video image is not display...

Страница 26: ...O socket on the projector The final connection path should be like that shown in the following diagram The projector is only capable of playing mixed mono audio even if a stereo audio input is connect...

Страница 27: ...he search will continue until an input source signal is detected You can also press Source on the projector or remote control to select your desired input signal For more information please refer to S...

Страница 28: ...ge displays You can retry by turning off the projector by pressing Power and start again or if you did not record the password in this manual and you absolutely do not remember it you can use the pass...

Страница 29: ...wly lower the projector Screw the rear adjuster foot in a reverse direction If the screen and the projector are not perpendicular to each other the projected image becomes vertically trapezoidal To co...

Страница 30: ...ress on the remote control to display the status bar labelled Keystone then press to correct keystoning at the top of the image or press to correct keystoning at the bottom of the image 3 Press 6 Menu...

Страница 31: ...PC presentations using mostly static images are generally brighter than Video using mostly moving images movies The input type affects the options available for the Application Mode See Selecting an a...

Страница 32: ...other device If the connected devices have active audio output you will still hear the audio even though the image is frozen Shutdown 1 Press Power and a prompt message appears Press Power a second t...

Страница 33: ...one Color Temp Brightness Contrast Application Mode Keystone Color Temp Brightness Contrast Color Tint Pro Picture Auto Resize Aspect Ratio H Position V Position Phase H Size Auto Resize Aspect Ratio...

Страница 34: ...emote control to turn the on screen menu on 4 Adjust keystone values by pressing Left 3 Right 4on the projector or Left 3 Right 4 on the remote control 2 Use 3 Left Right 4 on the projector or Left 3...

Страница 35: ...brightness setting It is most suitable for viewing photos taken with an sRGB compatible and properly calibrated camera and for viewing PC graphic and drawing applications such as AutoCAD 4 Gaming Mod...

Страница 36: ...t source Adjusts the brightness of the image The higher the value the brighter the image And lower the setting darker the image Adjust this control so the black areas of the image appear just as black...

Страница 37: ...r than if resized to full screen You could adjust the zoom setting or move the projector towards the screen to increase the image size if necessary You may also need to refocus the projector after mak...

Страница 38: ...o Utilizing the password function on page 21 Once the password is set and this function is selected the projector is password protected Users who do not know the correct password can not use the proje...

Страница 39: ...d the image will return to the screen Source Scan on Sets whether the projector searches automatically for input signals If the source scan is On the projector will scan for input signals until it acq...

Страница 40: ...this you should switch to High Altitude mode to solve these symptoms However this is not to state that this projector can operate under any and all harsh or extreme conditions Auto Off off This functi...

Страница 41: ...in use Unavailable adjustments are not shown on the screen FUNCTION DESCRIPTION Source Shows the current signal source Resolution Shows the native resolution of the input signal Application Mode Shows...

Страница 42: ...he power cord To remove dirt or dust wipe the case with the supplied cleaning cloth To remove stubborn dirt or stains moisten a soft cloth with water and a neutral pH detergent Then wipe the case Neve...

Страница 43: ...power off and let the projector cool for 45 minutes If the Lamp or Temp indicator still lights up after turning the power back on please contact your dealer The following Lamp warning displays will r...

Страница 44: ...e quality by touching the lens do not touch the empty lamp compartment when the lamp is removed This lamp contains mercury Consult your local hazardous waste regulations to dispose of this lamp in a p...

Страница 45: ...water might splash on it children can reach it or near flammable materials Do not insert your hands into the projector after the lamp is removed If you touch the optical components inside it could ca...

Страница 46: ...n When the Temperature warning light is on it is warning you of the following possible problems 1 The internal temperature is too high 2 The fans are not working Turn the projector off and contact qua...

Страница 47: ...thout the normal cooling down process Or 2 The projector needs to cool for 90 seconds after the power is turned off The projector has shutdown automatically If you try to re start the projector it wil...

Страница 48: ...atus Description Power Temp Lamp Thermal events The projector has shutdown automatically If you try to re start the projector it will shutdown again Please contact your dealer for assistance R R R R G...

Страница 49: ...If you use a non BenQ brand projector ceiling mount kit there is a safety risk that the projector may fall from the ceiling due to an improper attachment through the use of the wrong gauge or length s...

Страница 50: ...orrectly connected to the input source device Check the connection The input signal has not been correctly selected Select the correct input signal with the Source key on the projector or remote contr...

Страница 51: ...mm H x 231 mm D Weight 6 lbs 2 724 Kg Input terminal Computer input RGB input D sub 15 pin female x 1 Video signal input S VIDEO Mini DIN 4 pin port x 1 VIDEO RCA jack x 1 HDTV signal input D sub Com...

Страница 52: ...061 56 250 SVGA_85 1024 x 768 48 363 60 004 65 000 XGA_60 56 476 70 069 75 000 XGA_70 60 023 75 029 78 750 XGA_75 68 667 84 997 94 500 XGA_85 1280 x 1024 63 981 60 020 108 000 SXGA_60 Signal Format H...

Страница 53: ...Specifications 47 Dimensions Unit mm...

Страница 54: ...To obtain warranty service immediately notify the dealer from which you purchased the product of any defects Important The above warranty shall be void if the customer fails to operate the prod uct i...

Страница 55: ...t This machine was tested against the 89 336 EEC European Economic Community for EMC Electronic Magnetic Compatibility and fulfills these requirements MIC statement B class equipment Household purpose...

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