BenQ GH800 Скачать руководство пользователя страница 68

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68 Troubleshooting and service information

Engli

Troubleshooting and service

information

If your camera cannot operate normally, see the frequently encountered
problems and solutions listed below. If the problem persists, contact your
nearest service center or technical support.

Problem

Cause

Solution

The camera
cannot power
up.

There is no battery or the
battery is not inserted
correctly.

Insert the battery correctly.

The battery has no power. Replace the battery.
Battery type might be
wrong.

Use correct battery type.

The battery
power is
draining quickly.

Battery type setting on the
camera might be wrong.

Select the correct battery type
setting on the camera.

The external temperature is
extremely low.

Many shots are being
captured in dark places,
requiring a flash.

The battery or
camera is warm.

The camera or flash was
used continuously over a
long period of time.

The LCD
screen is black.

The lens cover is on.

Remove the lens cover.

No image is
displayed on the
screen and the
camera beeped
four times.

The lens cover is on.

Remove the lens cover.

I cannot adjust
the flash mode.

The flash is closed.

Open the flash.

Содержание GH800

Страница 1: ...GH800 GH888 Digital Camera User Manual ...

Страница 2: ...re used for informational purposes only Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof w...

Страница 3: ...ted and caused the lens fail to retract please carefully protect the lens to avoid collision and insert batteries with full power ASAP When the camera is not in use always turn the power off Plus before storing the camera in its case make sure the lens has retracted successfully and you put the lens cover back If you do not intend to use the camera for a long time please remove the batteries from ...

Страница 4: ... camera away from sharp objects and avoid collision When the camera is not in use please place it in the pouch and a steady place Plus always keep your camera away from pressure to avoid possible damage 20130527 ...

Страница 5: ...card 18 Using the LCD display 19 Turning the Power On and Off 20 Switching the LCD Monitor to Viewfinder 20 Opening the Flash 20 Initial setting 21 Setting language 21 Setting date and time 21 Operating the camera 22 Capture mode 24 Flash mode 26 Using the Self timer 27 Focus mode 27 Using the AE AF Lock AE L AF L button 28 Using the Jog Dial 28 Mode Dial 29 Using Smart Scene mode 30 Setting the S...

Страница 6: ...Digital Zoom 44 Date Stamp 44 Auto Review 44 Stabilizer 44 Motion Detection 45 Using the Movie Menu 45 Movie Mode 45 Wind Cut 47 Continuous AF 47 Battery status 47 Other settings 48 Playback mode 51 Options for playback and editing 52 Enlarging an image 52 Trimming 52 Rotating an image 52 Viewing multiple files at a time 53 Playing back video clips 53 Using Movie Edit 54 Adjusting the playback vol...

Страница 7: ...Making connection 63 Bundled software 63 Connecting the camera to a computer 63 Connecting the camera to a TV 64 Printing images 65 Printing with PictBridge 65 Troubleshooting and service information 68 Technical support 70 Specifications 71 ...

Страница 8: ...CD 7 Pouch optional 8 Lens cover 9 Lens strap 10 USB adapter The type of plug may vary depending on the country or region All pictures screen captures and icons used in this manual are for illustration only Actual and available products accessories as well as their appearance may vary depending on sales region If any items are missing or damaged contact your dealer Save the packaging for future sh...

Страница 9: ...Front view 1 AF Assist Lamp Self timer LED indicator 2 Speaker 3 Lens Back view 4 LCD display 5 EVF LCD button 6 Dioptric Correction knob 7 Viewfinder 8 Movie Record button 9 Jog Dial 10 AE AF Lock button 1 2 3 8 7 6 5 4 9 10 11 12 13 14 ...

Страница 10: ... English 11 Menu button 12 OK button 4 way navigation control 13 Delete button 14 Playback button Top view 15 Zoom lever 16 Shutter button 17 Power button 18 LED indicator light 19 Mode dial 20 Microphone 15 16 17 18 19 20 ...

Страница 11: ...Touring the camera 11 English Bottom view 21 Battery card cover 22 Tripod mount Right view 23 Strap eyelet 22 21 23 ...

Страница 12: ...12 Touring the camera English Left view 24 Side Zoom lever 25 Flash button 26 Speaker 27 USB AV HDMI Out 24 25 26 27 ...

Страница 13: ...ra is manufactured with sophisticated technology and more than 99 99 of the pixels on the LCD display meet standard specifications Yet it is possible that less than 0 01 of the pixels on the LCD display may have some light spots or show unusual colors This is normal and does not indicate display malfunction nor will this affect the pictures you take with the camera The LCD monitor looks darker in ...

Страница 14: ...s Scrolls through focus options Views the previous image or video clip Rewinds video playback Exits a submenu or navigates through menu selections 3 Self timer Down Scrolls through self timer options Plays Stops video playback Navigates through menu and submenu selections 4 Right Flash Scrolls through flash mode options Views the next image or video file Forwards video playback Enters a submenu or...

Страница 15: ...p 1 Make sure the lens cover and the strap are well combined 2 Attach the lens cover to the strap as the illustration 3 Follow the steps below to attach the strap to the camera Wrapping the strap around your neck is dangerous Refrain children from playing with the strap Remove the lens cover before using the camera Make sure the camera strap is attached at two places ...

Страница 16: ...battery for the camera and always turn off the camera before removing the battery To install the battery 1 Unlock and open the battery card cover 2 Fully insert the battery in the correct direction by matching the polarity label on the battery slot 3 Close and lock the battery card cover ...

Страница 17: ...age the camera and invalidate the warranty Ensure that the battery is inserted into the product with correct polarity Incorrect polarity may damage the camera or cause fire Download all pictures and remove the battery from the camera if you are going to store the camera for a long time The battery may be warm after being used This is normal and not a malfunction When using the camera in a cold env...

Страница 18: ...files To install an SD card 1 Unlock and open the battery card cover 2 Insert an SD card in the correct direction 3 Close and lock the battery card cover To remove an SD card 1 Unlock and open the battery card cover 2 Lightly press the edge of the memory card to eject 3 Close and lock the battery card cover Before initial use of an SD card please format the card first by pressing Format Yes OK OK ...

Страница 19: ...aximum of 135 upward The monitor can be adjusted at various angles but it can be firmly fixed at the positions as shown in the below illustration To avoid damage to the display hinge or LCD display do not twist the display more than the angle allowed or place excessive force on the hinge or display Position A Hinge angle 0 Display angle 0 Position B Hinge angle 45 Display angle 135 Position C Hing...

Страница 20: ...o switch to the viewfinder When using the LCD monitor press the EVF LCD button to switch the display view to electronic viewfinder Then use the Dioptric Correction knob to adjust the focus of the viewfinder Opening the Flash You need to manually open the flash before switching the flash mode To open the flash Press the Flash button to open it To close the flash Push down the flash to close it Befo...

Страница 21: ... or to locate the language you want 4 Press to set the language Setting date and time When using the camera for the first time or when the battery has been removed from the camera for a long time you need to set the date and time The date and time is recorded when a video or image is captured To set date and time 1 Press Step 1 is needed only after the initial setting is complete 2 Press or to loc...

Страница 22: ...o use the side Zoom lever to zoom in zoom out on the subject See Side Zoom lever on page 12 5 Press the shutter halfway to set automatic focus Once the focus is set the focus frame color will turn from yellow unfocused to green focused If the focus frame color is red and you press the shutter down it might result in a blurred photo 6 Press the shutter down fully to capture the image 7 To switch to...

Страница 23: ...l zoom only by keeping the magnification within and the separator Flash is automatically turned off in the Movie mode In Movie mode the camera records both sound and video The recording time is continuous but recording will stop once the memory card space is full At any time you can press the Power button to turn off the camera Optical Zoom Digital Zoom ...

Страница 24: ...mer Burst Indicates Self timer settings 4 Zoom indicator Displays zoom 5 Shots remaining Indicates the remaining shots available 6 Battery Indicates battery level 7 Storage media Indicates current storage media in use 8 Wind Cut Reduces wind noise during movie recording 9 Movie size Indicates movie size 10 Date stamp Indicates date stamp is enabled ...

Страница 25: ...rea Indicates focus area 18 AE AF Lock Indicates AE AF Lock is enabled 19 EV Compensation Displays exposure compensation settings 20 Focus mode Indicates focus is enabled 21 Night mode Indicates night mode is enabled 22 White balance Displays white balance settings 23 Face tracking Indicates face tracking is enabled 24 Tracking AF Indicates tracking AF is enabled 25 Metering Displays metering sett...

Страница 26: ...ple and animals in low light conditions Be sure to ask the subject to look at the camera lens or get as close to the camera as possible The flash fires automatically based on the photographic conditions Forced On The flash always fires regardless of the surrounding lighting conditions Select this mode when capturing images with high contrast backlighting and deep shadows Slow Sync Fires the flash ...

Страница 27: ...ing a video clip To select the focus mode 1 Set the mode dial to the desired shooting mode The flash mode is not available in Continuous Shooting and HDR modes The flash mode cannot be activated if the flash does not open When the flash is closed flash mode is automatically set to flash off Icon Mode Description 10 sec 2 sec self timer Automatically takes a picture after 2 or 10 second delay This ...

Страница 28: ... dial to adjust the shutter speed In Scene mode rotate the jog dial to select the desired scene In Menu mode rotate the jog dial to select the menu item In Playback mode rotate the jog dial to select the photo video that you want to view Icon Mode Description Auto Focus With auto focus the camera will focus on the subject automatically Macro Super Macro This mode is designed for close up photograp...

Страница 29: ...Lets you capture photos in a low light environment such as in the evening or at night 5 Night Portrait Lets you capture night scenes and portraits clearly Keep the camera steady or use a tripod while using this mode 6 Continuous Shooting Lets you capture a series of shots with a single press of the shutter 7 HDR The camera automatically increases the dynamic range on necessary portion of the image...

Страница 30: ...To select a scene mode 1 Set the mode dial to 2 Press to enter the scene menu 3 Press or to select the desired scene mode 4 Press to confirm the setting 10 Shutter Priority Tv You can choose a shutter speed while the aperture value is automatically determined by the lighting condition of the subject Icon Mode Description Portrait Makes the subject usually a person stand out with smooth and natural...

Страница 31: ...ts Uses a high shutter speed to capture objects in motion Party Captures the party atmosphere usually under indoor light source MagiQ Provides a dramatic and magical filter Flowing Water Uses a low shutter speed for motion blur Please keep the camera steady or use a tripod while using this mode Food Capture food images The increased saturation in this mode makes the captured image more enticing Mi...

Страница 32: ...lect Panorama 4 Press to confirm the setting 5 Press to launch the Angle Menu Use or to select options Press to save and apply changes Fisheye Simulates a fisheye lens effect and creates a distorted hemisphere like image Toy Simulates a shallow depth of field by gradually blurring the top and bottom areas of a composition The actual size of stitched image may be different due to the panoramic angl...

Страница 33: ...oting When shooting starts a white cross locates on the center and a yellow line displays horizontally or vertically through the screen In addition a shooting bar displays to present the shooting position and the white portion of the bar indicates where has been taken 8 If you move camera without keeping straight the yellow line will move with the moving scene OK ...

Страница 34: ...a will automatically take a picture after a two second countdown 6 The camera continues to detect faces and takes more pictures by repeating Step 5 Face tracking will automatically stop if no faces are detected Using Handheld Night Shot Captures photos in a low light environment such as in the evening or at night 1 Set the mode dial to 2 Press the Shutter button halfway to set automatic focus 3 Pr...

Страница 35: ...s or to select a desired option 4 Press to confirm the setting and exit the menu mode Icon Mode Description High speed Burst Press and hold the Shutter button to take continuous shots at 10fps the maximum number of photos is 5 Pre shooting The images are captured before fully pressing the Shutter button This feature begins by half pressing the Shutter button and continues when the Shutter button i...

Страница 36: ...button to capture an image Using Manual Exposure mode You can choose the aperture value and shutter speed in Manual Exposure mode To adjust values in Manual Exposure mode 1 Set the mode dial to 2 Press to switch between aperture value and shutter speed adjustment 3 Rotate the jog dial to adjust the aperture value or the shutter speed 4 Press the Shutter button to capture an image Before After The ...

Страница 37: ...re Priority mode 1 Set the mode dial to 2 Rotate the jog dial to adjust the aperture value 3 Press the Shutter button to capture an image Using Shutter Priority mode Shutter priority is often used when shooting moving subjects In general use a shorter shutter speed to catch a fast moving object To adjust values in Shutter Priority mode 1 Set the mode dial to 2 Rotate the jog dial to adjust the shu...

Страница 38: ... picture This feature is only applicable to videos with size of 1080p 30fps 720p 30fps or VGA 30fps The camera will automatically stop recording when the memory capacity is full Video recording will automatically stop when the video file size reaches 4GB or the total recording time is near 29 minutes Recording a video at HD mode requires a Class 6 or above SDHC card When the movie size is 1080p 30...

Страница 39: ...etting and exit the menu mode Photo size To select an image size 1 Press Photo Size 2 Press or to enter the submenu 3 Press or to select a setting 4 Press to confirm setting Icon Description Icon Description 18 megapixels 4896 x 3672 3 2 3984 x 2656 8 megapixels 3264 x 2448 HD 16 9 9 megapixels 3968 x 2232 5 megapixels 2592 x 1944 HD 16 9 2 megapixels 1920 x 1080 in full HD format 3 megapixels 204...

Страница 40: ...ess to confirm setting Refine Image Applies different settings or tones to optimize the image you are taking To set the date stamp 1 Press Refine Image 2 Press or to enter the submenu 3 Press or to select Normal Soft Vivid More Vivid Portrait Custom B W Black White 4 Press to confirm setting White Balance Compensates for color temperatures in different lighting conditions so white and other colors...

Страница 41: ...SO value the brighter picture you can take in a low light environment Yet you may see more noise in the picture as you increase the ISO value Fluorescent_1 Adjusts for fluorescent lighting Corrects the green hue of fluorescent lighting Ideal for indoor photos under fluorescent lighting without a flash Fluorescent_2 Custom Used when you want to manually adjust white balance in a particular lighting...

Страница 42: ... Icon Mode Description Multi Detects the exposure based on multiple points in the subject area Center Detects the exposure of the entire shooting screen but gives more importance to the values near the center Spot Detects the exposure based on the center spot in the subject area Icon Mode Description Face Tracking Automatically detects faces and tracks faces continuously Wide Automatically selects...

Страница 43: ...ing images To enable the AF Lamp 1 Press AF Lamp 2 Press or to enter the submenu 3 Press or to select Auto 4 Press to confirm setting AE L AF L This feature allows you to select the lock focus and exposure setting To set the AE L AF L 1 Press AE L AF L 2 Press or to enter the submenu 3 Press or to select an AE L AF L option 4 Press to confirm setting This option is only available in Manual Exposur...

Страница 44: ...Date Stamp 2 Press or to enter the submenu 3 Press or to select Date Date Time or Off 4 Press to confirm setting Auto Review This feature displays a preview of the still image for 1 second right after capturing it To set the Auto Review 1 Press Auto Review 2 Press or to enter the submenu 3 Press or to select On or Off 4 Press to confirm setting Stabilizer Reduces blur caused by camera vibration an...

Страница 45: ...s to confirm setting Using the Movie Menu Press to access Movie menu options Set the necessary settings before you start recording the video clip Movie Mode To select a movie size When the battery power is low the Stabilizer will be turned off automatically If Motion Detection is enabled and a moving object is detected the Motion Detection icon is turned to yellow This feature is not available whe...

Страница 46: ...46 Operating the camera English 1 Press Movie Mode 2 Press or to enter the submenu 3 Press or to select a setting 4 Press to confirm setting OK OK ...

Страница 47: ... setting Continuous AF Use this feature to control the auto focus method in recording videos To set the Continuous AF mode 1 Press Continuous AF 2 Press or to enter the submenu 3 Press or to select On or Off 4 Press to confirm setting Battery status Icon Description Battery power is full Battery power remains adequate Battery power is low Battery power is very low You should replace the battery AS...

Страница 48: ...Power Save 1 min For power conservation the camera automatically enters the standby mode after it has been idle for a period of time Press any key to resume 3 min 5 min Off The camera remains on when idle Date Time Sets the date and time Language Selects a language for display menus and other information Display Mode Capture Playback Controls how icons are displayed on the LCD monitor for Capture ...

Страница 49: ...0p 1080i 1080p HDMI Control Sets the playback control on the TV On Operate with the TV remote control Off Operate with the camera TV Settings should be set to either NTSC or PAL depending on your region For details about which system should be used check with your local authorities LCD Brightness Auto The LCD brightness is automatically set based on the surrounding environment Bright The LCD brigh...

Страница 50: ...nitial default The following settings do not change after Reset All Date Time setting Language setting TV Settings setting Custom White Balance setting Auto Rotation On Switches orientation automatically when rotating the LCD display Off Disables auto rotation feature Option Submenu Description ...

Страница 51: ...ected and cannot be deleted 3 Voice memo Indicates this file has a voice memo or the file is an audio file 4 Button introduction Indicates key guide Press the button to play the recorded video 5 Fileno Total no File number Total number of files on the memory card 6 Battery Battery level 7 Storage media Storage media type 8 Recording information Displays the recording information of the file 9 DPOF...

Страница 52: ... 4 Press or to move to the area you want to view Trimming Crops part of an image file and saves it as another new file To trim an image 1 Press to switch to Playback mode 2 Press or to select the image you want to enlarge 3 Slide the Zoom lever to to zoom in on a captured image In Zoom mode use the Zoom lever to adjust the zoom ratio 4 Press or to locate the area you want to trim 5 Press or to sel...

Страница 53: ... mode To view a video clip 1 Press to switch to Playback mode 2 Press or to select the video clip you want to view 3 Press to start playing the video clip Press to stop the video clip or press to pause it Press again to resume If there are more than 9 thumbnails a scroll bar appears on the screen During video playback press to fast forward or press to rewind While pausing video playback you can vi...

Страница 54: ... end of the movie 2 Press or to set the movie time interval The movie length must be at least more than 2 seconds 3 To preview the video press or to select and press 4 To save the edited video as another video file press or to select and press Select Save and press to save the file 5 To exit Movie Edit mode press or to select and press It returns to the video paused display screen Start Point End ...

Страница 55: ... Zoom lever to Deleting files Deletes selected or all files To delete a single file 1 Press to switch to Playback mode 2 Press or to select the file that you want to delete 3 Press 4 Press or to select Single and press 5 A confirmation message appears on the screen Press or to select Yes and press to confirm file deletion 6 Repeat steps 2 5 to delete other files To delete multiple files 1 Press to...

Страница 56: ... or to select Yes and press to confirm deletion Slideshow Sets the time interval for presenting a series of captured image and video files first frame only To play a slideshow 1 Press to switch to Playback mode 2 Press Slide Show 3 Press or to enter the submenu 4 Change the slideshow settings Press or to select Interval and press or to set the transition interval between 1 3 5 10 seconds Press or ...

Страница 57: ...her files To protect multiple files 1 Press to switch to Playback mode 2 Press Protect 3 Press or to enter the submenu 4 Press or to select Multi and press The images are displayed in thumbnail view 5 Press or to select the files that you want to protect and press or to mark the file for protection A icon appears on the marked files 6 Press to lock the selected files To protect all files 1 Press t...

Страница 58: ... Memo 4 Press or to enter the submenu 5 Press or to select Start and press to start voice recording During audio recording select Stop and press to stop recording To play back a voice memo 1 Press to play the voice memo 2 Press to pause the playback Press again to resume the playback 3 Press to stop the playback You can remove the protection anytime by following the same procedure as shown above N...

Страница 59: ... image file or saves it as another new file To resize an image 1 Press to switch to Playback mode 2 Press or to select the image you want to resize 3 Press Resize 4 Press or to enter the submenu Item Description Gentle Blur Applies a soft appearance Color Emphasis Retains the color tone you choose while the rest of the scene becomes black and white Astral Applies lines and patterns resembling star...

Страница 60: ... Press DPOF 3 Press or to enter the submenu 4 Press or to select Select Images and press to set the DPOF setting on the selected image The images are displayed in thumbnail view 5 Press or to select the files that you want to mark for printing and press or to specify the number of copies 6 Press to define the DPOF setting Press or to select Date and press or to select whether you want to print the...

Страница 61: ... all files stored in camera into the memory card Copy to Camera copy all files stored in the memory card into the camera s internal memory 5 Press or Selected Images 6 Press or to move to the file you want to copy and then press or to mark or unmark the file for copying Once marking is done press 7 Press or to select Yes and press 8 A confirmation message appears on the screen Press or to select Y...

Страница 62: ... to select the original first video 3 Press Movie Paste 4 Press or to enter the submenu The videos with the same specifications as the original video are displayed in thumbnail view 5 Press or to select the second video and press or to mark it 6 Press and a confirmation message appears on the screen 7 Press or to select Yes and press to merge the second video onto the end of the original first vid...

Страница 63: ...f the USB cable to an available USB port on your computer 5 Press or to select Computer and press 6 Wait for the connection A PC Mode message appears on the screen when the connection is established 7 A Removable Disk icon appears in My Computer Click this icon to access the files in your camera MAGIX Video easy SE MAGIX Video easy SE is an intuitive video editing program Simply select your video ...

Страница 64: ... on the TV and then switch the input source of the TV to HDMI 5 Turn on the camera and operate the media playback using the camera control buttons To operate the media playback with the TV remote control 1 Turn on the camera and set HDMI Control to On See HDMI Control on page 49 2 Turn off the camera and connect the camera and TV with an HDMI cable 3 Turn on the TV and then switch the input source...

Страница 65: ...ishes starting up and is ready to print 5 Turn on the camera 6 Press or to select Printer and press 7 Wait for the connection 8 On Print Mode menu select one of the following options Print Select select to configure the printing settings on the selected image Print All Select to print all images at a time Print DPOF Select to print only the images with DPOF tag To set the printing settings on the ...

Страница 66: ...r to select Print All and press to select the files that you want to print The images are displayed in thumbnail view All images are marked for printing and the number of printing copies is automatically set to 1 2 Press or to view the files and press or to adjust the number of copies 3 Press to enter the printer settings and set the necessary settings 4 After all settings are complete press or to...

Страница 67: ...may vary depending on the printer type you are using If you connect the camera to your printer while the printer is still starting up the camera will be automatically turned off Failure to follow the above procedure will make the camera show an error message Please disconnect the camera and the camera will be automatically turned off OK ...

Страница 68: ...he battery Battery type might be wrong Use correct battery type The battery power is draining quickly Battery type setting on the camera might be wrong Select the correct battery type setting on the camera The external temperature is extremely low Many shots are being captured in dark places requiring a flash The battery or camera is warm The camera or flash was used continuously over a long perio...

Страница 69: ...ive or inadequate Reset exposure compensation I cannot format a memory card The memory card is write protected Remove the write protection End of the memory card life Insert a new memory card I cannot download images from the camera to my computer The free space on the hard disk of your computer is insufficient Ensure that the hard disk has enough space for running Windows and that the drive for l...

Страница 70: ...way down Press the shutter all the way down The internal memory or memory card does not have any free space Load a new card or delete unwanted files The flash is recharging Wait until the flash mode icon indicated on the screen stops flashing The camera does not recognize the memory card Format the memory card before the initial use or before using with another camera I cannot print images with Pi...

Страница 71: ...x 1080 60fps FHD 1080p 1920 x 1080 30fps HD 720p 1280 x 720 60fps 30fps VGA 640 x 480 30fps VGA 640 x 480 120fps Shutter Speed Auto 1 2000 1 sec Manual mode 1 2000 15 sec White Balance Auto Daylight Cloudy Tungsten Fluorescent_1 Fluorescent_2 Custom Exposure 2 0 2 0 EV 0 3EV step ISO Auto 160 200 400 800 1600 3200 6400 12800 Flash Auto Flash Red eye Reduction Forced On Slow Sync Forced Off Drive m...

Страница 72: ...NTSC PAL HDMI PictBridge compatible Accessories Standard USB cable Software user manual CD Quick Guide Neck strap Li ion battery Lens cover Lens strap USB adapter Optional Pouch Available accessories depend on the actual items shipped and may vary from the list above All information designs and specifications are subject to change without prior notice ...

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