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BenQ F5 Smartphone, Руководство пользователя

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94

Troubleshooting

This chapter explains frequently asked questions and common problems that 
may occur while using your phone. If a problem persists, contact your place of 
purchase or BenQ service center.

Power/battery

My phone does not turn on.

•

If your phone’s battery is completely discharged, your phone cannot be 
turned on immediately even when connecting to an electrical outlet. 
Allow your phone to charge for a period of time before turning it on.

•

Press and hold your phone’s power button for more than two seconds, 
until you feel your phone vibrate.

Содержание F5 Smartphone

Страница 1: ...F5 Smartphone User Manual...

Страница 2: ...or otherwise without the prior written permission of BenQ Corporation Android is a trademark of Google Inc The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and an...

Страница 3: ...ion and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes About this user manual Information contained in...

Страница 4: ...contents and services accessible through this device belong to third parties and are protected by the laws on copyright patents trademarks and or other intellectual property laws These contents and se...

Страница 5: ...an that BenQ makes any warranty or representation to their content by expression or by implication Any third party content or service preinstalled in this product is provided as is BenQ does not by ex...

Страница 6: ...id content and services In addition BenQ is not involved in any transactions you conduct in the websites or similar resources maintained by third parties You should contact the content or service prov...

Страница 7: ...ds pertaining to environmental management BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing packaging tr...

Страница 8: ...ut your phone 17 Check the package contents 17 Front view 18 Rear view 20 Set up your phone 22 Remove the back cover 22 Insert a micro SIM card 23 Insert a microSD card 24 Install the back cover 25 Ch...

Страница 9: ...WLAN network 42 Enable your phone s mobile data connection 43 Add your accounts 44 Sync your account 44 Remove your account 45 Manage your location data 46 Enter and edit text 48 Use the Google Keybo...

Страница 10: ...end email 58 Connect your phone to your computer 60 Connect your phone to other devices 61 Bluetooth 61 WLAN Direct 63 Tethering portable hotspot 64 Wireless display 66 Connect to a network printer 67...

Страница 11: ...78 Show current time and date 79 Set a timer 79 Use the stopwatch 80 Other settings 81 Optimize your phone s battery 81 Adjust your phone s display 84 Manage your phone s storage 86 Protect your phon...

Страница 12: ...ne and accessories away from small children Small parts are a choking hazard Don t use your phone at petrol stations Switch off when near explosive materials or liquids Keep your phone away from pacem...

Страница 13: ...cy communications Avoid contact with liquids Keep your phone dry Don t hold your phone close to your ear while using the loudspeaker Your phone can produce a loud sound and may damage your hearing To...

Страница 14: ...ed battery may cause your phone to explode and result in serious damage to your health or property Use only the supplied or approved charger to charge the battery Don t short circuit the battery by co...

Страница 15: ...the charger to a proper electrical outlet and power source The voltage requirements are found on the product packaging Don t place heavy objects on the charger or USB cable Keep good ventilation duri...

Страница 16: ...the charger with wet hands Don t use the charger or USB cable if they are broken or damaged Don t attempt to repair the charger Replace the charger if it is damaged or exposed to excessive moisture C...

Страница 17: ...g items are included If anything is missing or damaged contact your place of purchase immediately F5 Smartphone x 1 with a non removable battery Charger x 1 USB cable x 1 Headset x 1 Quick Start Guide...

Страница 18: ...18 Front view...

Страница 19: ...4 LED indicator Shows battery status and notifies events 5 Volume buttons Adjust volume or turn on vibrate silent mode 6 Recent apps key Touch to open the list of recent apps Touch and hold to open av...

Страница 20: ...20 Rear view...

Страница 21: ...ironment Desired sound is retained in the primary microphone 4 Power button Press and hold to turn on the phone Press to turn the screen on off Press and hold to Power off your phone turn Airplane mod...

Страница 22: ...ert your fingernail into the notch and lift up the back cover 7 Micro USB port Connects the USB cable to transfer data to and from a computer Connects the USB cable and charger to charge the phone 8 P...

Страница 23: ...ot and fully insert the micro SIM card into the card slot until the micro SIM card is locked in place To avoid damaging your phone and SIM card don t use a Nano SIM card or a SIM card adapter To remov...

Страница 24: ...ontacts facing down align the microSD card with the mark next to the card slot and fully insert the microSD card into the card slot The phone supports microSD cards up to 64 GB in size The microSD car...

Страница 25: ...nstall the back cover 1 Align the back cover onto the top of your phone a 2 In a clockwise direction b press the sides and the bottom of the back cover against your phone to lock the back cover into p...

Страница 26: ...using the phone 1 Insert the smaller end of the USB cable into your phone s micro USB port 2 Insert the larger end of the USB cable into the USB wall charger 3 Plug the USB wall charger into an elect...

Страница 27: ...charged Fully charging the battery takes approximately 3 to 3 5 hours When the battery gets too low your phone will shut down automatically Charger plug type may vary by country region Your phone s b...

Страница 28: ...s and hold the power button touch Power off OK The first time you turn on your phone select your language and touch Follow on screen instructions to complete the first time setup process which require...

Страница 29: ...29 Use the touch screen Touch Touch the screen gently to select an item or perform an action Drag Touch and hold an item Drag it to a new position...

Страница 30: ...30 Swipe Quickly slide your finger across the screen surface...

Страница 31: ...31 Zoom in or out when browsing the Web or viewing images Do one of the following Quickly double tap the screen Spread or pinch images with two fingers...

Страница 32: ...on your Home screen 3 Home screens To move between Home screens swipe left or right 4 Folder Keeps and organizes your apps Create folders Hold and drag an app icon Stack the icon on top of another one...

Страница 33: ...move and uninstall an app Hold the app icon Slide the icon over and release it Home screen layout and preloaded apps may vary by software version or country region You can download new apps using the...

Страница 34: ...at the bottom Hold and drag a widget to where you want it to be on the Home screen Add more Home screens Swipe to the rightmost leftmost screen and touch Wallpaper Choose a Home screen wallpaper from...

Страница 35: ...nail will show Touch a Home screen thumbnail to quickly jump to the Home screen you need Add more Home screens Touch the thumbnail that shows Change the order of the Home screens Hold a Home screen th...

Страница 36: ...he top to open the notification drawer Touch a notification to open an associated app To expand or contract an email notification you can swipe a notification vertically Delete notifications Swipe a n...

Страница 37: ...t brightness and access the Settings app and other features 1 Open the Quick Settings Swipe down the notification drawer and touch at the top right Or Swipe down with two fingers from the top of any s...

Страница 38: ...nd goes into sleep mode To change the settings available from the Quick Settings 1 Touch to enable the edit mode 2 Touch to select the settings that you want to display in the Quick Settings 3 Touch t...

Страница 39: ...You can use widgets and open the Camera app directly from the lock screen without needing to unlock the screen Start the camera from the lock screen Swipe left from the right edge of the lock screen...

Страница 40: ...the lock screen appears swipe right from the left edge of the lock screen 3 Touch the plus icon A list of widgets appears 4 Touch the widget you want to add to the lock screen View the added lock scre...

Страница 41: ...41 Reorder lock screen widgets 1 Touch and hold a widget 2 Drag the widget and release it in a new location Remove a lock screen widget 1 Touch and hold a widget 2 Drag it onto X Remove and release...

Страница 42: ...obile data connection is required Connect to a WLAN network 1 Go to Settings WIRELESS NETWORKS 2 To turn on WLAN slide the WLAN switch on Your phone scans for and displays available WLAN networks 3 To...

Страница 43: ...e networks select Data enabled Depending on your service provider when you install your micro SIM card in your phone your phone may automatically enable your mobile data connection When both WLAN and...

Страница 44: ...ount on your phone 1 Go to Settings ACCOUNTS Add account 2 Touch the type of account you wish to add 3 Follow on screen instructions to enter account information Sync your account 1 Go to Settings ACC...

Страница 45: ...ou wish to sync automatically for example Gmail or Contacts Touch Sync now to manually sync the selected data types Remove your account 1 Go to Settings ACCOUNTS your account type for example Google 2...

Страница 46: ...location data to deliver location based services such as local weather forecast traffic data etc To enable location data collection 1 Go to Settings Location 2 Slide the Location switch on If you hav...

Страница 47: ...e uses to get your location data Select the Battery saving mode to let your phone estimate your location using low battery intensive sources such as WLAN and mobile networks Using GPS to find your loc...

Страница 48: ...ur finger across the letters of the word you want to input 2 Release your finger when the word appears in the floating preview or in the middle of the suggestion strip To select one of the words in th...

Страница 49: ...ext Touch and hold or double tap to select text 2 When the selected text highlights drag the tabs to change selection 3 When the selected text highlights the text editing buttons appear Select all tex...

Страница 50: ...To make international calls touch and hold to enter To make calls touch When a phone number is entered on the dial pad touch to add the number to your contact list You can touch an existing contact a...

Страница 51: ...arch bar at the top To use voice search touch and say a contact name or phone number To make a speed dial touch the image of a favorite contact marked with a star the contact you call frequently or a...

Страница 52: ...r Manage your contacts Touch People To move among these views of contacts swipe the screen horizontally or touch the tabs Groups of contacts in your accounts All contacts Answer the call Reject the ca...

Страница 53: ...ts to others using Email or available sharing apps installed on your phone 1 Touch Share 2 Select the contacts to share with others OK 3 Select the app used to send the contacts If you have an Exchang...

Страница 54: ...saved on the micro SIM card will be copied to your account or phone Export to SIM card Contacts saved on your phone or account will be copied to your micro SIM card Import from SD card Contacts saved...

Страница 55: ...ne storage Send text or multimedia messages Touch Messaging 1 Touch 2 Type a mobile number or a contact s name into the To text box You can also touch to select a recipient from your contact list 3 To...

Страница 56: ...ll a web page Swipe or drag the screen Zoom Spread and pinch the screen with your fingers or double tap the screen Navigating the Web requires a WLAN or mobile data connection See Set up an Internet c...

Страница 57: ...dows or switch among windows Touch Open a new window Touch View bookmarks browsing history and saved web pages Touch Refresh forward open bookmarks save the current page to bookmarks and access other...

Страница 58: ...select an account 4 Touch to open the email editing screen 5 Type the recipient s email address and subject To send email you need to 1 Connect your phone to a WLAN or mobile data network See Set up a...

Страница 59: ...59 6 Compose your email content 7 To perform further actions such as attaching a picture touch Attach file 8 Touch Send the email...

Страница 60: ...rs When a microSD card is inserted into your phone the microSD card and your phone s internal storage are mounted as two drives on your computer You can click on the drive where you want to transfer f...

Страница 61: ...h headset to make calls or listen to music Connect to a Bluetooth device 1 Touch Settings 2 Slide the Bluetooth switch on Using features requiring a Bluetooth connection may consume more battery power...

Страница 62: ...that appears and touch Pair On the other Bluetooth device accept the identical passkey for pairing Once your phone pairs with the device they stay paired until you unpair them Unpair a Bluetooth devic...

Страница 63: ...sing a sharing application available on both devices 1 Touch Settings 2 Slide the WLAN switch on 3 Touch WLAN 4 Touch WLAN Direct Your phone scans for and displays available WLAN Direct devices 5 Touc...

Страница 64: ...connection via USB or as a portable WLAN hotspot Go to Settings More Tethering portable hotspot USB tethering Your computer can share your phone s mobile data connection via USB 1 Connect your phone...

Страница 65: ...up a WLAN hotspot You can change your phone s SSID hotspot name security type and password Other devices need to enter the same password to connect to your phone s WLAN hotspot Depending on the type o...

Страница 66: ...one s screen on the connected device To share your phone s Internet connection via Bluetooth you also need to go to Settings Bluetooth to complete the following settings 1 Pair with the device that yo...

Страница 67: ...an connect your phone wirelessly to a network printer that supports wireless printing and then print the content on your phone to the printer Before you can print you need a printing service installed...

Страница 68: ...between the front camera and the rear camera 2 When using the rear camera spread or pinch the viewfinder screen with your fingers to zoom in or zoom out 3 Aim the camera at the subject you wish to ca...

Страница 69: ...cus modes When you touch an object that you want to focus on the camera focuses on the object and then captures a photo automatically The camera only focuses on the object that you touch on the screen...

Страница 70: ...uch to pause 2 Touch Stop recording In video recording mode select one of these auto focus modes The camera will auto focus during recording Allows you to touch the subject that you want to focus on d...

Страница 71: ...ce Smile The camera captures a photo immediately when the viewfinder detects a smile on a person s face Burst You can quickly capture a number of consecutive shots 1 Press and hold without releasing i...

Страница 72: ...The camera processes and saves the image automatically HDR available in photo and video modes The HDR High Dynamic Range mode helps capture a subject s bright and dark details suitable for shooting p...

Страница 73: ...o thumbnails to select deselect the photos 3 Touch Save selected to save the photos Sound Lets you control the camera shutter by saying the commands that your phone can recognize Video Timelapse Playi...

Страница 74: ...away to the left to view photos videos 2 To return to the viewfinder swipe the photos away to the right until the viewfinder appears Switch to another capture mode Set flash Configure camera settings...

Страница 75: ...the image video 3 To zoom in or zoom out on an image spread or pinch the image with your fingers or double tap the image 4 Touch these action icons to manage your images videos Return to album thumbna...

Страница 76: ...to choose how your downloads are sorted 3 Touch and hold a downloaded item to select it 4 When items are selected you can touch To save your phone s screen as an image press and hold the power and vol...

Страница 77: ...sharing apps Delete selected items Set current time and date Go to Settings SYSTEM Date time You can set date and time manually or use your mobile network as the time source select the time zone and...

Страница 78: ...rm 1 Touch 2 Touch the time shown on an existing alarm or touch to add a new alarm 3 Set the alarm time using the clock image that appears and then touch Done 4 Set the alarm ringtone repeat days etc...

Страница 79: ...her cities around the world Set a timer 1 Touch 2 Enter countdown time Touch START 3 When the timer is going Touch Add an additional minute Touch the timer image Pause resume the timer When the timer...

Страница 80: ...80 Use the stopwatch 1 Touch 2 Touch the stopwatch image to start pause the stopwatch 3 To add laps while the stopwatch is running touch...

Страница 81: ...ngs to extend your phone s battery life Lower display brightness 1 Go to Settings Display Brightness 2 Touch or drag the color bar to a lower brightness level Touch AUTO to let your phone s ambient li...

Страница 82: ...ity period ends your phone automatically turns off the screen and goes to sleep Power Management Go to Settings SYSTEM Power Management Smart Connectivity When the screen is off your phone will automa...

Страница 83: ...ssive When the screen is off WLAN and data connectivity is always disabled after a defined delay timeout You need to set the delay timeout System Diagnostic List components which may consume more batt...

Страница 84: ...ge Adjust your phone s display Low blue light mode Go to Settings Display Low blue light mode The Low blue light mode reduces the blue light emitted by the screen and helps ease eye strain You can cho...

Страница 85: ...uring sleep 1 Go to Settings Display Daydream 2 Slide the switch on 3 Choose what to display as screensavers 4 Touch WHEN TO DAYDREAM to choose when to display screensavers 5 Set sleep mode to choose...

Страница 86: ...and microSD card Safely remove your microSD card 1 Slide down toward the bottom of the Storage screen 2 Touch Unmount SD card OK 3 Remove the microSD card from your phone Erase all data on the microS...

Страница 87: ...to secure your phone and personal data stored on it Go to Settings Security Screen lock Lock and unlock the screen using the following features Select None to disable screen lock Slide To unlock the s...

Страница 88: ...entire face within the suggested area on the viewfinder screen Pattern Follow on screen instructions to draw an unlock pattern with your finger When the unlock pattern is set you need to draw the patt...

Страница 89: ...y way to revert to an unencrypted phone is to perform a factory data reset which erases all your data Set up SIM card lock Protect your micro SIM card against unauthorized use with a personal identifi...

Страница 90: ...s Backup reset Back up my data Select this option to back up your app data WLAN passwords and other settings to Google servers Backup account Specify a Google account you added on your phone as your b...

Страница 91: ...this action will restore your phone to its factory state and erase all your user data from your phone s internal storage including your accounts system and app data downloaded apps and photos Touch R...

Страница 92: ...Check phone information Go to Settings About phone You can view your phone s status including battery IMEI IP address serial number etc and check the legal information model number and Android versio...

Страница 93: ...s About phone System updates Check now Before updating your phone s operating system ensure that Your phone has a microSD card with sufficient space to download the upgrade package You have backed up...

Страница 94: ...hase or BenQ service center Power battery My phone does not turn on If your phone s battery is completely discharged your phone cannot be turned on immediately even when connecting to an electrical ou...

Страница 95: ...ure or force to the screen surface Clean the screen with soft dry cloth Don t use harsh chemicals or cleaning solvents such as benzenes paint thinner or alcohol Don t use any type of adhesive on the s...

Страница 96: ...at Your phone s WLAN is turned on If the WLAN connection icon doesn t appear on the status bar or shows poor signals connect your phone to another WLAN access point that has strong signals For more in...

Страница 97: ...a connection Your phone has enough storage space to save your downloads The microSD card where you wish to save your downloads is correctly inserted in your phone How do I force my phone to reboot whe...

Страница 98: ...micro SIM card microSD card Ensure that you have fully inserted the micro SIM card microSD card into the correct card slot See Insert a micro SIM card on page 23 and Insert a microSD card on page 24...

Страница 99: ...BenQ com 2014 BenQ Corporation All rights reserved Rights of modification reserved...

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