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BenQ EW2750ZC, Руководство пользователя

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42 Troubleshooting 

 

Need more help?

If your problems remain after checking this manual, please contact your place of purchase or 
e-mail us at: [email protected].

No sound can be heard from the connected external speakers.

• Remove your headphone (if the headphone is connected to the monitor).
• Check whether the headphone jack is properly connected.
• If the external speakers are USB-powered, check whether the USB connection is OK.
• Increase the volume (volume may be muted or too low) on the external speakers.

Sound cannot be muted.

• Restart your computer.
• Update the graphics and/or audio driver.

Содержание EW2750ZC

Страница 1: ...E Series LCD Monitor User Manual...

Страница 2: ...Safety The AC plug isolates this equipment from the AC supply The power supply cord serves as a power disconnect device for pluggable equipment The socket outlet should be installed near the equipment...

Страница 3: ...such as dropping or mishandling occurs contact qualified service personnel for servicing BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiratio...

Страница 4: ...ng computer 18 How to install on Windows 8 8 1 system 19 How to install on Windows 7 system 20 How to adjust your monitor 21 The control panel 21 Basic menu operation 22 Picture optimization 24 Custom...

Страница 5: ...ou have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD ROM Power Cord Picture...

Страница 6: ...d the product supplied for your region And the package contents may subject to change without prior notice For cables that are not supplied with your product you can purchase them separately Consider...

Страница 7: ...utton 3 D Sub socket 4 HDMI socket 5 HDMI socket HDMI MHL socket for models with MHL inputs 6 Audio Line In 7 Headphone jack 8 Speakers 9 DC power input jack 10 Kensington lock slot Above diagram may...

Страница 8: ...monitor Connection The following connection illustrations are for your reference only For cables that are not supplied with your product you can purchase them separately For detailed connection metho...

Страница 9: ...9 Getting to know your monitor EW2755ZH...

Страница 10: ...monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk wil...

Страница 11: ...r a coin is required Carefully lift the monitor turn it over and place it upright on its stand on a flat even surface You should position the monitor and angle the screen to minimize unwanted reflecti...

Страница 12: ...to the HDMI port of a digital output device Or To Connect the MHL Cable selected models only Connect the plug of the MHL cable to the HDMI MHL port of the monitor Connect the other end of the cable t...

Страница 13: ...next to the Line In jack of the monitor 4 Connect the power cable to the monitor Connect the power cord to the power adapter Plug one end of the power cord into the socket labelled on the rear of the...

Страница 14: ...power button on the monitor Turn on the computer too and follow the instructions in Getting the most from your BenQ monitor on page 16 to install the monitor software To extend the service life of the...

Страница 15: ...surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the mo...

Страница 16: ...ng the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to sel...

Страница 17: ...on to Install Hardware Device Drivers 2 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 3 Check Search for a suitable driver for my device option and click Next 4 Check the option f...

Страница 18: ...e particular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver...

Страница 19: ...nd then the Properties button 5 Click the Driver tab and the Update Driver button 6 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 7 In the Update Driver Software window select the...

Страница 20: ...d the Update Driver button 6 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 7 In the Update Driver Software window select the option Browse my computer for driver software 8 Click...

Страница 21: ...our monitor How to adjust your monitor The control panel No Name Description 1 Control keys Accesses the functions or menu items displayed on the screen right next to each key 2 Power key Turns the po...

Страница 22: ...OSD menu to adjust all the settings on your monitor 1 Press any of the control keys 2 The hot key menu is displayed The top three controls are custom keys and are designated for particular functions 3...

Страница 23: ...Light Low Blue Light Plus To change the default settings see Customizing the hot keys on page 24 For Up Increase adjustment Custom Key 2 By default the key is the hot key for Picture Mode To change th...

Страница 24: ...e noise disappears Customizing the hot keys The top 3 control keys also called custom keys perform as hot keys to provide direct access to pre defined functions You can change the default setting and...

Страница 25: ...t Low Blue Light Plus is preferred press the first control key Custom Key 1 and select one of the low blue light modes from the list Connecting the monitor to your MacBook series product While the mon...

Страница 26: ...that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and r...

Страница 27: ...d then use or to select a menu item 4 Use or to make adjustments or use to make selection 5 To return to the previous menu select 6 To exit the menu select 50 Display Picture Picture Advanced Audio Sy...

Страница 28: ...input video signal See also Picture optimization on page 24 Not applicable to a digital input signal 0 to 100 Phase Adjusts the pixel clock phase timing to synchronize with the analog input video sign...

Страница 29: ...t a menu item 4 Use or to make adjustments or use to make selection 5 To return to the previous menu select 6 To exit the menu select 50 100 100 R G B 100 Display Picture Picture Advanced Audio System...

Страница 30: ...e succeeding R red G green and B blue menus to change the settings Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue...

Страница 31: ...hot key menu 2 Use or to select Picture Advanced 3 Select to go to a sub menu and then use or to select a menu item 4 Use or to make adjustments or use to make selection 5 To return to the previous me...

Страница 32: ...f movie theater and recommended for viewing videos Game For playing video games Photo For viewing still images sRGB For better color matching representation with the peripheral devices such as printer...

Страница 33: ...ic Contrast The function is to automatically detect the distribution of an input visual signal and then to create the optimal contrast 0 to 5 Display Mode This feature is provided to allow aspect rati...

Страница 34: ...Format if colors shown on the monitor screen do not display properly If the input source is HDMI or MHL color format is not selectable In other words Color Format is automatically set depending on the...

Страница 35: ...to go to a sub menu and then use or to select a menu item 4 Use or to make adjustments or use to make selection 5 To return to the previous menu select 6 To exit the menu select Item Function Range Vo...

Страница 36: ...related items will not appear on the menu 1 Select Menu from the hot key menu 2 Use or to select System 3 Select to go to a sub menu and then use or to select a menu item 4 Use or to make adjustments...

Страница 37: ...nglish Fran ais Deutsch Italiano Espa ol Polski esky Magyar SiCG BiH CRO Rom n Nederlands Svenska Portugu s Display Time Adjusts the display time of the OSD menu 5 sec 10 sec 15 sec 20 sec 25 sec 30 s...

Страница 38: ...cs Standards Association VESA DDC CI capability allows monitor controls to be sent via the software for remote diagnostics ON OFF HDMI Auto Switch When this function is activated HDMI or HDMI MHL port...

Страница 39: ...39 Navigating the main menu Reset All Resets all mode color and geometry settings to the factory default values YES NO Item Function Range...

Страница 40: ...seen One of several pixels is permanently black one or more pixels are permanently white one or more pixels are permanently red green blue or another color Clean the LCD screen Cycle power on off Thes...

Страница 41: ...sed on these instructions You are running the monitor at its native resolution but the image is still distorted Images from different input sources may appear distorted or stretched on the monitor run...

Страница 42: ...onnected external speakers Remove your headphone if the headphone is connected to the monitor Check whether the headphone jack is properly connected If the external speakers are USB powered check whet...

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