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Trouble Shooting Guide

Preparation:

1. The necessary tools such as screwdriver, tweezers, iron solder, power supply, discharger and so on.
2. To wear anti-static wristband to prevent from components short.

3. Discharge the capacitor of strobe board firstly to avoid short.

A. Cannot Power On :

1. Cosmetic check.

Check any deformation / dirty / poor soldering of the spring of battery.

II.

Check the soldering of battery’s spring of M/B.

2. Check the connection of each PCB.

01.

Check the connection between M/B and ST Board.

02.

Check the connection between M/B and LCD

03.

Check the connection between M/B and LENS

3. Current = 0mA when power on.

01.

Check U8 voltage output, if it is abnormal, please analyze its circuit..

02.

Check the fuse is open or not. ( F1 & F2)

03.

Check the S1 of strobe board.

Содержание DC E1030

Страница 1: ...2009 8 21 Notice For RO to input specific Legal Requirement in specific NS regarding to responsibility and liability statements Please check BenQ s eSupport web site http esupport benq com to ensure that you have the most recent version of this manual First Edition August 2009 Copyright BenQ Corporation 2009 All Right Reserved ...

Страница 2: ...fety Notice 4 General Descriptions 4 Related Service Information 4 Product Overview 4 Level 1 Specification Packing 4 Specification 5 Packing 6 Level 2 Disassembly Assembly Flow Calibration Procedure 11 Disassembly Assembly Flow 11 Exploded View 19 Calibration Procedure 24 Trouble Shooting Guide 33 Abbreviations Acronyms ...

Страница 3: ...cs tests troubleshoot problems and align the BenQ product Trademark The following terms are trademarks of BenQ Corporation BenQ Importance Only trained service personnel who are familiar with this BenQ Product shall perform service or maintenance to it Before performing any maintenance or service the engineer MUST read the Safety Note ...

Страница 4: ...nd meets all government safety requirements 2 Ensure that other persons are safe while you are servicing the product 3 DO NOT perform any action that may cause a hazard to the customer or make the product unsafe 4 Use proper safety devices to ensure your personal safety 5 Always use approved tools and test equipment for servicing 6 Never assume the product s power is disconnected from the mains po...

Страница 5: ... H Fluorescent L Manual Exposure 2 0 2 0 EV 0 3EV step ISO Auto 50 100 200 400 800 1600 3200 3M or lower 6400 1024 768 Flash Auto Flash Auto Anti Red eye Force On Slow Sync Forced Off Drive mode 10 sec 2 sec Double Burst Power Source 700mAh Rechargeable Li ion Battery CIPA approx 200 base on bundle Li ion battery Storage Type Built in Approx 21MB 4GB SD compatible 32GB SDHC card compatible File Fo...

Страница 6: ...label VG0692131985090 1EA Printing DC E1030 10 0 MEGA PIXELS Printing DC E1030 10 0 MEGA PIXELS Warranty seal should cover screw completely 7 Camera bag VG0692174710090 1EA 8 Battery VG0376121700021 1EA Front Back Printing DC E1030 10 0 MEGA PIXELS Warranty seal should cover screw completely and be pressed tightly by hand Front Back Printing DC E1030 10 0 MEGA PIXELS Warranty seal should cover scr...

Страница 7: ... 1EA 11 Color box SN label position VG069213ZBC0090 1EA 12 Color box VG0692416290090 1EA 13 Paper box entering color box 14 Charger entering color box p g g g Paper box VG0692555530090 1EA Charger VG0376700820110 1EA 15 Separator VG0692435530190 1EA 16 Separator entering paper box ...

Страница 8: ...03000060 1EA 22 Charger VG0376700820110 1EA Printing DLC 08 Adapter with flat USB cable AV cable USB cable facing down AV cable facing up USB cable under AV cable bent wrist band facing up with camera put on Printing with BenQ logo Wrist band folded with head facing up USB cable head facing down 23 User manual VG0692206290190 1EA 24 CD VG03563100A1100 1EA Printing DLC 08 Adapter with flat USB cabl...

Страница 9: ...ser manual and accessory position Lens facing up DC E1030 IDM4900002002 Model label SN label Picture for reference only Lens facing up DC E1030 IDM4900002002 Model label SN label Picture for reference only 31 Color box label VG0692133620590 1EA 32 Color box label position Lens facing up DC E1030 IDM4900002002 Model label SN label Picture for reference only Lens facing up DC E1030 IDM4900002002 Mod...

Страница 10: ...acing down 37 Color box in carton 38 Seal label VG069213ZBC4090 2EA position Bottom separator PN facing down 10 6 Bottom separator PN facing down Carton gap 1 5 10 6 Carton bottom Carton top 40 Carton label position 39 Carton label VG069213ZBC5090 2EA Bottom separator PN facing down Carton gap 1 5 10 6 Carton bottom Carton top Bottom separator PN facing down Carton gap 1 5 10 6 Carton bottom Carto...

Страница 11: ...ure Disassembly Assembly Caution 1 Prevent cosmetic issue please clean the table when disassembly 2 Wear anti static bracelet for ESD A Disassemble Front Rear Cover Unscrew the screws of front rear cover Open the cover and remove it as per arrow direction ...

Страница 12: ... B Disassemble strobe board UI board and main board Disassemble strobe board Remark Discharge the strobe board first Unscrew the screws Æremove the mylarÆdischarge the strobe board Unscrew the screws ...

Страница 13: ...ssemble UI board Remove the mylarÆunscrew the screwsÆdissolder the connection between UI Board and main boardÆtake UI board off Remove the mylar Unscrew the screws Discharge the strobe board Remove the mylar ...

Страница 14: ...the microphone speaker and LED light connection areaÆunfold the FPC of LCD CCD and LENS Æunscrew the screws Ædissolder the connection area between M B and ST BÆtake M B off Unscrew the screw Dissolder the connection between M B UI board ...

Страница 15: ... Dissolder microphone speaker and LED connection area Unfold the FPC of LCD panel to take LCD panel off Unscrew the screws Unfold the FPC of CCD Unfold the FPC of Lens ...

Страница 16: ... C Disassemble the LCD panel lens and chassis Take the LCD panel offÆunscrew the screws of LCD frameÆtake Lens assembly off Dissolder the connection between Main board and strobe board ...

Страница 17: ... Take the LCD panel off 取下 LCD Unscrew the screws ...

Страница 18: ... This Service BOM is subject to change Please check it on eSupport and SPO system before service parts order release ...

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Страница 24: ...Please press Set Tele Playback Power simultaneously B How to update FW by using SD card 1 Make sure the battery is full 2 Format SD card and copy the program SPCA5210 BRN into card 3 Plug in camera 4 Press POWER Flash mode of navigator button FW version ...

Страница 25: ...ng is correct or not Fig 1 Fig 1 2 Ensure the cosmetic of camera is clean and without any scratch 3 Insert the special cable F W programming cable YELLOW COLOR into the camera and PC separately and make sure the current is less than 0 01A 4 Press Power button of camera Fig 2 to power on and press ISP button to update F W 5 Press OK button Fig 3 when the dialogue box showed ISP Finished ...

Страница 26: ...mera will be power off automatically and ensure the current is under 0 01A Then remove the special cable F W programming cable Fig 2 Fig 3 Caution 1 Voltage setting 3 0 0 1V 2 F W programming version FRM 2 8 5 7 ...

Страница 27: ...ck subject 3 Tap OK button and the press Set button to test automatically When the dialogue box showed OK Fig 2 it means the test is passed If it shows NG it means the test was failed 4 Press the Fn button to back the main menu and select the AGC WB 5 The on screen display shows the AGC WB message Fig 3 Put the camera in front of the light source box and the LV setting is LV10 6 Tap OK button and ...

Страница 28: ...e camera in front of the light source box and adjust the LV value to LV 14 according to the instruction 12 Tap OK button and then press Set button Calibration program will execute automatically 13 When the on screen display shows OK Fig 8 it means the test is passed If it shows NG it means the test was failed 14 The on screen display shows the INF Focus Fig 9 It requires to use collimator to calib...

Страница 29: ... Fig 5 Fig 6 Fig 7 ...

Страница 30: ...n 1 Voltage setting 3 0 0 1V 2 Light source box brightness K 1 3 LV 10 0 0 1 Color temperature 5500K LV 12 0 0 1 LV 14 0 0 1 LV value is based on the BM3000 measurement data 3 Brightness Center 250 30CD M2 Peripheral 300 30CD M2 ...

Страница 31: ...ode 2 The on screen display shows Flash WB message Fig 11 Shoot the subject which is in low light environment 3 Tap OK button and press Set button the test program will execute automatically 4 The on screen display shows OK Fig 12 once the test is passed If it shows NG it means the test was failed Fig 11 Fig 12 ...

Страница 32: ...s the test mode 2 The on screen display shows X USB MODE message Fig 13 Tap OK button and press Set button The test program will execute automatically 3 The on screen display shows PC to MS mode once the test is passed 4 Press Power to power it off Fig 13 ...

Страница 33: ...check I Check any deformation dirty poor soldering of the spring of battery II Check the soldering of battery s spring of M B 2 Check the connection of each PCB 01 Check the connection between M B and ST Board 02 Check the connection between M B and LCD 03 Check the connection between M B and LENS 3 Current 0mA when power on 01 Check U8 voltage output if it is abnormal please analyze its circuit 0...

Страница 34: ...s abnormal signal occurs please check and replace 02 Check the peripheral components of U1 and U7 of MB 03 Check the peripheral components and CCD board 4 TV display abnormal 01 Check the function J4 of M B 02 Check the connection between U1 of MB and other components 5 Power LED is on but LENS still doesn t work 01 Check the connection between J3 of M B and LENS FPC 02 Check the LENS is OK or not...

Страница 35: ...ck the function and soldering of U1 TR1 IC1 and flash light D Other Defect 01 No sound when press the key I Make sure the setting is correct enable II Make sure the function of speaker and MB U1 with good soldering III Make sure the peripheral components of MB U1 are in good condition 02 Can t record I Check the MIC function II Check the MB U1 with good soldering 03 Cannot read write from SD card ...

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