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Benq DC 3310 User’s Manual
41
7. T
ROUBLESHOOTING
1. The LCD screen panel remains blank after I switch the lens
cover and can't take pictures.
Check that the battery is correctly inserted or plug the DC adapter power to try again.
2. The camera can not take a picture after the capture button
is pressed.
Please check whether the strobe charging LED is blinking. If it’s blinking, it means that
the flash is still under charging. During this time the camera is busy and cannot take
pictures. Wait until the indicator becomes OFF.
3. I have connected the camera to the computer, but the DC
3310 does not appear as a new drive under my operating
system.
Make sure that the battery is installed correctly and there is enough power in them.
Check if the camera power is turned on. If not, turn it on and then connect the camera
to the computer again. Please make sure that the driver has been installed if your
operating system is Win 98.
4. In Windows 2000, when I unplug the DC 3310 from my
computer while the USB mass-storage is active, the com-
puter freezes.
You should double click the USB mass storage icon on Windows 2000 system tray to
move DC 3310 from the computer OS first, then unplug the DC 3310.
5. The photos I captured have strange flare on them
Usually this is caused by the dirty of the lens or maybe there are finger prints on the lens
glass of the Digital Camera 3310. Check the lens glass or the lens of the Digital Camera
3310. If it is not clean or there are some finger prints on it, please clean the lens cover
glass and try not to leave finger prints on it. Leaving finger prints on the lens cover glass
may cause the abnormality of your photos.
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