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Chapter 4
Troubleshooting
Make sure that your monitor is properly installed. If you have encountered
any trouble in using this product, for hardware installation problems, see
Chapter 2, Installing the Monitor
. If the problems persist, check this chap-
ter for possible solutions.
If you cannot find Acer 211c on the Windows 95 /
98 monitor list, you would have to update the Windows 95 / 98 setup informa-
tion for acer 211c. You can download the update file from the API web site.
(http://www.acerperipherals.com.tw)
§
If there is no picture on the screen, check:
l
Power outlet type.
l
Video sync signal. The video sync signal must be specified for the monitor.
l
Power saving mode. Press any key and use the mouse to deactivate the
mode.
l
Signal cable connector pins. If pins are bent or missing, consult your dealer.
§
If the picture is scrolling or unstable, check:
l
Signal connector pin assignments. Replace with a functional one if inoperative.
l
Signal cable connector pins. If pins are bent or missing, consult your dealer.
l
Graphics card. See if the settings are made properly.
l
Scanning frequency. Change the settings of your graphics card to acceptable options
l
Remove magnetic objects near the monitor.
l
Over-adjusting moire reduction setting, please check the moire reduction setting
level. See
Chapter 3, A Look at the Control Panel
.
A Look at the Control Panel