Important information
Important information
isoBAT425_D00308_04_M_XXEN/07.2020
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1.2.3 Field service
On-site service for all Bender products
•
Commissioning, parameter setting, maintenance, troubleshooting for Bender pro-
ducts
•
Analysis of the building installation (power quality test, EMC test, thermography)
•
Practical training courses for customers
*Available from 7.00 a.m. to 8.00 p.m. on 365 days of the year (CET/UTC+1)
**Mo-Thu 7.00 a.m. - 8.00 p.m., Fr 7.00 a.m. - 13.00 p.m.
1.3 Training courses
Bender is happy to provide training regarding the use of test equipment. The dates of
training courses and workshops can be found on the Internet at www.bender-de.com ->
Know-how -> Seminars.
1.4 Delivery conditions
The conditions of sale and delivery set out by Bender apply. For software products, the
"Softwareklausel zur Überlassung von Standard- Software als Teil von Lieferungen, Er-
gänzung und Änderung der Allgemeinen Lieferbedingungen für Erzeugnisse und Leis-
tungen der Elektroindustrie" (software clause in respect of the licensing of standard
software as part of deliveries, modifications and changes to general delivery conditions
for products and services in the electrical industry) set out by the ZVEI (Zentralverband
Elektrotechnik- und Elektronikindustrie e.V., (German Electrical and Electronic Manu-
facturers' Association) also applies. Conditions of sale and delivery can be obtained from
Bender in printed or electronic format.
1.5 Inspection, transport and storage
Inspect the packaging and equipment packaging for damage, and compare the contents
of the package with the delivery documents. In the event of damage in transit, please
contact Bender immediately. The devices must only be stored in areas where it is pro-
tected from dust, humidity and spray or dripping water, and in which the specified sto-
rage temperatures can be assured.
Telephone:
+49 6401 807-752**, -762** (technical issues)
+49 6401 807-753** (sales)
Fax:
+49 6401 807-759
E-mail:
Internet:
www.bender-de.com
1.6 Warranty and liability
Warranty and liability claims in the event of injury to persons or damage to property are
excluded if they can be attributed to one or more of the following causes:
•
Improper use of the device.
•
Incorrect mounting, commissioning, operation and maintenance of the device.
•
Failure to observe the instructions in this operating manual regarding transport,
commissioning, operation and maintenance of the device.
•
Unauthorised changes to the device made by parties other than the manufacturer.
•
Non-observance of technical data.
•
Repairs carried out incorrectly and the use of replacement parts or accessories not
approved by the manufacturer.
•
Catastrophes caused by external influences and force majeure.
•
Mounting and installation with device combinations not recommended by the
manufacturer.
This operating manual, especially the safety instructions, must be observed by all person-
nel working on the device. Furthermore, the rules and regulations that apply for accident
prevention at the place of use must be observed.
1.7 Disposal
Abide by the national regulations and laws governing the disposal of this device. Ask
your supplier if you are not sure how to dispose of the old equipment.
The directive on waste electrical and electronic equipment (WEEE directive) and the di-
rective on the restriction of certain hazardous substances in electrical and electronic
equipment (RoHS directive) apply in the European Community. In Germany, these po-
licies are implemented through the "Electrical and Electronic Equipment Act" (ElektroG).
According to this, the following applies:
•
Electric and electronic equipment are not to be included in household waste.
•
Batteries and accumulators are not to be included in household waste but must be
disposed of in accordance with the regulations.
•
Waste electrical and electronic equipment (WEEE) from users other than private
households that was introduced to the market after 13th August 2005 must be
taken back by the manufacturer and disposed of properly.
For more information on the disposal of Bender devices, refer to our website at
www.bender-de.com -> Service & support.
