22
23
TROUBLESHOOTING
Status
Cause
Solution
Water is too
low during
WASH/BIDET
Low water pressure of
the unit.
During use, turn the lever
forward or backward to
highest setting
Low water pressure of
water supply.
If the water supply pressure
is too low, contact your
local water utility.
No water comes
out during
WASH/BIDET
Water shut-off valve is
turned off
Turn on the water
shut-off valve
Filter of T-shaped
connector is clogged
Clean th filter of
T-shaped connector
Filter of water inlet
hose is clogged
Clean the filter of water
inlet hose
Nozzle head is stuck
Take off an clean the
nozzle head
External water
pressure is low
Increase external
water pressure
Water is
dropping from
the bowl when
using the unit
External water
pressure is too high
The maximum water pressure
of the unit is 110 PSI. If the
water supply pressure is
above this, contact
your local water utility.
Night light
doesn’t work
Low batteries
Water is too low during
WASH/BIDET
If any failure still occurs after above troubleshooting, please
contact [email protected]
Do not disassemble, repair, or remodel the unit, as this will
void the warranty.
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