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5 YEAR WARRANTY
FLOW Classic Kitchen Faucet comes with a 5 year warranty from date of purchase
100% Coverage on all parts and labor for the entire
product for all five years from original date of purchase.
Our obligations under this warranty are limited to repair
or replacement, at our option, of products or parts found to
be defective, provided that such products were properly
installed and used in accordance with instructions. BBC
reserves the right to make such inspections as may be
necessary in order to determine the cause of the defect. BBC
will not charge for labor or parts in connection with warranty
repairs or replacements. BBC is not responsible for the cost
of removal, return, and/or re-installation of products. This
warranty does not apply to the following items: Damage or loss
sustained in a natural calamity such as fire, earthquake, flood,
thunder electrical storm, etc. Damage or loss resulting from any
unreasonable use, misuse, abuse, negligence, or modification
of the product. Damage or loss resulting from sediments or
foreign matter contained in a water system. Damage or loss
resulting from improper installation or from installation of a unit
in a harsh and/or hazardous environment. This warranty gives
you specific legal rights. You may have other rights which vary
from state to state.
To obtain warranty repair service under this warranty, you
must take the product or deliver it prepaid to our service
facility together with a letter stating the problem, or contact a
distributor or products service contractor.
This written warranty is the only warranty made by BBC. Repair
or replacement as provided under this warranty shall be the
exclusive remedy available to the purchaser. We shall not
be responsible for loss of the product or for other incidental,
special, or consequential damages or expenses incurred by
the purchaser, or for labor other costs due to installation or
removal or costs of repairs by others, or for any other expense
not specifically stated above. Except to the extent prohibited
by applicable law, any implied warranties, including that of
merchantability or fitness for use, are expressly limited to the
duration of this warranty. Some states do not allow limitations
on how long an implied warranty lasts, or the exclusion or
limitation of incidental or consequential damages, so the above
limitation and exclusion may not apply to you.
How to Obtain Service:
To obtain repair service under this warranty, you must contact
us to obtain an RMA (Return Merchandise Authorization)
number. Proof of purchase in the form of a copy of your
original receipt must accompany the return unit for the
warranty to be valid. Take or ship the unit prepaid to the
closest authorized service center along with your RMA number
and proof of purchase.
To obtain your RMA number and locate the service center
location nearest you, call 847.458.2334
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