background image

Troubleshooting

Issue

Potential cause

Potential solution

Feedback,
"whistling"

Is your earmould or dome inserted
correctly in the ear?

Re-insert it.

Is the volume very loud?

Reduce the volume.

Are you holding an object (e.g. a hat
or a phone) close to a hearing aid?

Move your hand away to create more
space between the hearing aid and
the object.

Is your ear full of wax?

Visit your physician.

No sound

Is the hearing aid turned off?

Turn it on.

Is the hearing aid in telecoil mode?

Switch to the microphone program.

Is there a battery in the hearing aid?

Insert a new battery

Is the battery still good?

Replace with a new battery

Is the plastic tube, earmould or dome
clogged or broken?

Consult your hearing care
professional.

Is your ear full of wax?

Visit your physician.

44

Содержание AMAZE

Страница 1: ...User guide Beltone Behind The Ear hearing aids...

Страница 2: ...ng aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number Battery type 312 13 Program Beep Description 1 One beep 2 Two beeps 3 Three beeps 4 Four bee...

Страница 3: ...your ears 14 How to use your hearing aids 15 Direct Audio Input 20 Advanced options 22 How to clean and maintain your hearing aids 28 Wireless accessories 33 Tinnitus Management 34 General warnings 4...

Страница 4: ...4...

Страница 5: ...mpensate for impaired hearing The fundamental operating principle of hearing aids is to receive amplify and transfer sound to the eardrum of a hearing impaired person For devices including a Tinnitus...

Страница 6: ...lets 4 Push button 5 Volume control 6 Battery compartment 7 Direct Audio Input 8 Battery door lock optional 1 2 3 3 4 5 6 7 8 The hearing aids in the illustrations are shown with a thin tube and an op...

Страница 7: ...Open dome 3 Push button 4 Microphone inlets 5 Battery compartment 1 2 3 4 5 The hearing aids in the illustrations are shown with a thin tube and an open dome but they can also be fitted with other typ...

Страница 8: ...has been swallowed or placed inside any part of the body seek immediate medical attention 4 Do not recharge zinc air batteries they may leak or explode 5 Do not attempt to dispose of batteries by burn...

Страница 9: ...upwards Always insert the battery in the door never directly into the hearing aid 5 Close the battery door NOTE Please observe the following To save battery power turn off your hearing aids when they...

Страница 10: ...or every time you need to change the battery How to use the battery door lock To lock the battery door 1 Open the battery door to the OFF position 2 Use the tool provided with your battery door lock t...

Страница 11: ...er when you use wireless functionalities like direct streaming from your smartphone or streaming sound from your TV with our TV Streamer When the batteries deplete the support of some wireless accesso...

Страница 12: ...ammed differently One for your left ear the other for your right Do not swap them Please pay attention to this when cleaning storing and inserting the hearing aids You might want to ask your hearing c...

Страница 13: ...and forwards so it tucks behind the fold of skin above your ear canal Move the earmould up and down and gently press it to place it correctly in the ear 4 Place the hearing aid firmly behind the ear...

Страница 14: ...aids from your ears 1 Lift the hearing aid from behind the ear 2 Using your thumb and index finger take hold of the earmould not the hearing aid or the tubing 3 Gently twist and pull the earmould to...

Страница 15: ...ntrol you can adjust the volume according to your preferences 1 To increase the volume briefly press the top part of the button 2 To reduce the volume briefly press the bottom part of the button When...

Страница 16: ...over How to change program Your hearing aid has a push button which allows you to select from several listening programs Push the button to change program You will then hear one or more beeps The numb...

Страница 17: ...phone in the same position for a few seconds as the hearing aid may be able to cancel the whistling 3 Holding the telephone slightly away from the ear can also stop any whistling NOTE Depending on you...

Страница 18: ...rding to your preference Ask your hearing care professional for more details HAC telephone Some smartphones are hearing aid compatible HAC The HAC phone establishes a small hearing loop that your hear...

Страница 19: ...while using your smartphone your hearing care professional will be able to give you advice on available wireless accessories to enhance listening capabilities Ask your hearing care professional for ad...

Страница 20: ...able or a wireless FM system If you want to be able to hear what happens around you you can combine the DAI input with the sounds picked up by your hearing aid s microphones NOTE Your hearing aid s ba...

Страница 21: ...n receiver Do not use an FM transmitter in locations where it is forbidden to use electronic devices for instance in airplanes Be aware that FM signals might also be picked up and overheard by other r...

Страница 22: ...ceiver from your ear the hearing aids automatically return to the previous listening program NOTE Ask your hearing care professional to enable Auto Phone as one of your programs Place the Auto Phone m...

Страница 23: ...one activation and a good hearing experience on the telephone If your hearing aids have enabled the Asymmetric Phone Handling functionality the hearing aid on the non phone ear automatically turns dow...

Страница 24: ...lephone equipped with the magnet 30 cm 12 away from magnetically sensitive devices e g pacemakers Auto Phone precautions If you experience frequent signal loss or noise during calls move the magnet to...

Страница 25: ...open and close the battery compartment during this 15 second window Mobile phones Your hearing aids comply with the most stringent Standards of International Electromagnetic Compatibility Any degree...

Страница 26: ...ceive signals from the hearing aids via smartphones Do not disable app notifications Install updates to keep the app working correctly Only use the app with hearing aids from the same manufacturer We...

Страница 27: ...g aids to be a better fit for you Keep your hearing aids up to date with the latest software to ensure the best performance possible This service only works if your mobile device is connected to the i...

Страница 28: ...ur the hearing aid or get into the hearing aid causing damage 5 Do not immerse your hearing aid in any liquid 6 Keep your hearing aids away from excessive heat and direct sunlight The heat may deform...

Страница 29: ...wire loop to clean the earmould 4 Magnet Use the magnet to lift and replace the battery If the microphone inlets are clogged gently brush across the microphone inlets with the brush NOTE Do not use th...

Страница 30: ...wire loop is only intended for earmoulds How to clean your hearing aid Wipe your hearing aid clean with a soft cloth after use WARNING Always turn your hearing aids off while cleaning and maintaining...

Страница 31: ...soap and rinse with lukewarm water 3 After cleaning dry the earmoulds thoroughly and remove any residual water and debris from the tubing utilising a small blower and wire loop NOTE Your earmould tub...

Страница 32: ...s and domes with a damp cloth 3 In order to clear the thin tube of moisture and debris push the black cleaning wire through the thin tube beginning at the opposite end of the dome NOTE We recommend th...

Страница 33: ...change programs and see settings at a glance on its display Beltone Direct Phone Link 2 streams phone conversations and stereo sound directly to both hearing aids and it doubles as a simple remote con...

Страница 34: ...und resembling a continuous or fluctuating noise User instructions for the TBP module Description of the device The Tinnitus Breaker Pro TBP Module is a software tool that generates sounds to be used...

Страница 35: ...rol For hearing aids where ear to ear synchronisation is enabled your hearing care professional can also enable environmental monitoring synchronisation so that the TBP noise level is automatically ad...

Страница 36: ...unt of stimulus to the liking of the user The tinnitus sound generator volume can only be adjusted within the range set by the hearing care professional The volume control is an optional feature in th...

Страница 37: ...2000 Hz 6000 Hz 8000 Hz The white noise signal can be modulated in amplitude with an attenuation depth of up to 14 dB Prescription use of a Tinnitus Breaker Pro hearing aid The TBP should be used as p...

Страница 38: ...tion have a medical evaluation by a licensed physician preferably a physician who specializes in diseases of the ear before using a sound generator Licensed physicians who specialize in diseases of th...

Страница 39: ...onic dizziness e Unilateral hearing loss of sudden or recent onset within the previous 90 days f Visible evidence of significant cerumen accumulation or a foreign body in the ear canal g Pain or disco...

Страница 40: ...the prospective user that the prospective user has any of the following conditions 1 Visible congenital or traumatic deformity of the ear 2 History of active drainage from the ear within the previous...

Страница 41: ...the sound generator is set to levels of 90 dB SPL or above the user should not use the sound generator for more than two 2 hours per day In no case should the sound generator be worn at uncomfortable...

Страница 42: ...as unless those areas are certified for hearing aid use 4 Do not allow others to use your hearing aids 5 Hearing aid usage by children or mentally disabled persons should be supervised at all times to...

Страница 43: ...reless devices Although unlikely nearby electronic devices may be affected In that case move the hearing aid away from the affected electronic device 2 Use only original parts from the manufacturer e...

Страница 44: ...o create more space between the hearing aid and the object Is your ear full of wax Visit your physician No sound Is the hearing aid turned off Turn it on Is the hearing aid in telecoil mode Switch to...

Страница 45: ...th a new one Is the plastic tube or earmould clogged or broken Consult your hearing care professional Did your hearing aid get moist Use a desiccant drying kit Battery drains very quickly Did you leav...

Страница 46: ...Unilateral hearing loss of sudden or recent onset within the previous 90 days 6 Audiometric air bone gap equal to or greater than 15 decibels at 500 Hertz Hz 1 000 Hz and 2 000 Hz 7 Visible evidence...

Страница 47: ...r programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid Federal law restricts the sale of hearing aid...

Страница 48: ...or refurbished replacement parts The warranty period of hearing aids is designated on your warranty card which is provided by your hearing care professional For hearing aids that require service pleas...

Страница 49: ...Pa and 1100 hPa is appropriate Symbols Be aware of information marked with the warning symbol WARNING Points out a situation that could lead to serious injuries CAUTION Indicates a situation that coul...

Страница 50: ...Please ask your local hearing care professional concerning disposal of your hearing aids and accessories NOTE Country specific regulations may apply Complies with ACMA requirements 50...

Страница 51: ...nergy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a parti...

Страница 52: ...ries outside the EU and US Please refer to local country requirements for these areas In Canada these hearing aids are certified under the rules of ISED Japanese Radio Law and Japanese Telecommunicati...

Страница 53: ...ear BTE hearing aids of type BEB70 with FCC ID X26BEB70 IC number 6941C BEB70 and size 13 battery are available in the following variants AMZ676 DWT AMZ976 DWT AMZ1776 DWT Nominal RF output power tra...

Страница 54: ...52 47 56 49 dB Maximum output 90 dB SPL input Max HFA 123 113 121 116 dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz 3200 Hz 0 4 0 1 0 4 0 2 0 7 0 6 0 6 0 1 Telecoil sensitivity 1 mA m input...

Страница 55: ...ximum output 90 dB SPL input Max HFA 128 117 126 122 dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz 3200 Hz 0 5 0 1 0 6 0 2 0 7 0 9 0 6 0 2 Telecoil sensitivity 1 mA m input HFA SPLIV 31 6 mA...

Страница 56: ...dB Maximum output 90 dB SPL input Max HFA 134 130 dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz 3200 Hz 2 6 0 2 0 5 0 2 Telecoil sensitivity 1 mA m input HFA SPLIV 31 6 mA m ANSI Full on tele...

Страница 57: ...e documentation and or other materials provided with the distribution THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT...

Страница 58: ...d regulatory standards 2022 GN Hearing Care Corporation All rights reserved Beltone is a trademark of GN Hearing Care Corporation Apple the Apple logo iPhone iPad iPod touch and Apple Watch are tradem...

Страница 59: ...Notes 59...

Страница 60: ...NSW 2113 Australia Tel free 1800 658 955 beltone com New Zealand GN Hearing New Zealand Limited Ground Floor North Entrance 4 Fred Thomas Drive Takapuna Auckland 0622 Tel free 0800 900 126 beltone com...

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