d) If required by us, provide us (or any person nominated by us) with access to the premises at
which the product is located at times nominated by us (so that we can inspect the product).
5. Warranty claims
If you make a valid claim under this warranty and none of the exclusions set out in section 2 apply,
we will, at our election, either repair the product or replace the product with a product of identical
specification (or where the product is superseded or no longer in stock, with a product of as close a
specification as possible).
Goods presented for repair may be replaced by refurbished goods of the same type rather than
being repaired. Refurbished parts may be used to repair the goods.
Products are designed and supplied for normal domestic use. We will not be liable to you under this
warranty for business loss or damage of any kind whatsoever.
Glen Dimplex Australia Pty Ltd
Glen Dimplex New Zealand Ltd
Australia
New Zealand
Ph: 1300 556 816
Ph: 09 274 8265
