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6
CLEANING & mAINTENANCE
WARNING:
Always unplug the product before cleaning and allow parts to cool completely
before handling, relocating, or cleaning.
1. Make sure unit is unplugged before cleaning. Allow parts to cool to the touch. Tower,
auger and bowl can get very hot.
2. Before first use and after each use, wash the tower, auger, fountain top, large dome and
small dome thoroughly. DO NOT wash parts in a dishwasher.
3. To simplify cleaning of the Chocolate Fountain, carefully remove the tower and auger.
Wipe off remaining chocolate with paper towel. Disassemble tower and soak tower
components and auger in hot water for five minutes, then wash in warm soapy water,
rinse and let dry.
4. Carefully remove as much remaining chocolate from the bowl as possible. Use a damp
sponge or cloth to wipe the inside and outside of the bowl. To clean the exterior, wipe
with a soft, dry towel.
WARNING: To prevent an electrical shock hazard, do not immerse base in water or other
liquids, as the base contains the electrical components.
CAUTION:
Do not pour excess/leftover chocolate down drain or into a toilet. Pour in
plastic bag or disposable container and place in garbage. Do not use steel wool pads or
other abrasive cleaners to clean the product; never spray or apply cleaners directly
to the product.
NOTE: To prolong product life, follow the cleaning instructions after every use. Flush the
tower thoroughly with water to prevent chocolate buildup. To maintain the original finish,
never use anything abrasive on the base.
PROBLEm // POSSIBLE CAUSE–AND SOLUTION
Chocolate is dripping, not flowing: Chocolate is too thick. Add a small amount of vegetable
oil. Or The Fountain is not level. Check the surface it’s standing on. Adjust the base unit’s feet
as required. Or Make sure there is at least 510g of melted chocolate in the bowl.
Chocolate is flowing unevenly: The base is not level. Check the surface it’s standing on and
adjust the feet on the base unit as necessary. The chocolate should also be evenly distributed
in the bowl.
Chocolate flow is intermittent or interrupted: Food may be blocking the chocolate flow at
the base of the tier system. Remove any pieces found.
Chocolate flow is slow, not reaching the bottom tier: Air may be caught in the spiral drive
or tier system. Turn off the Fountain for a few minutes then restart.
Chocolate is too thick to flow: The room temperature may be too low or the Fountain may
be in a draft from an open door or window. Thin the chocolate with a little vegetable oil.
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