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5. Troubleshooting

5. Troubleshooting

5.1. Port unavailable

If the installation of the USB Serial Adapter has been completed but the port is
unavailable to applications, follow the instructions below to diagnose the
problem:

1. Check the LEDs on the USB Serial Adapter.

• If the red light is on steady, skip to the next section.
• If there are no lights on, check to make sure the device 

has been properly plugged in.

• If the center, green LED is blinking steadily, the device has not been

configured properly. This can happen if the wrong drivers have been
installed for your operating system. If the wrong drivers have been
installed or if you are not sure, follow the instructions in section 3.3,
Uninstalling the USB Serial Adapter Drivers, and reinstall the software.

2. Check to make sure no other applications are using the COM port.
3. If you have enabled DOS Box support, make sure that no other

applications are using the Windows

®

name for the COM port or the DOS

name for the COM port (see section 4.4 Using the USB Serial Adapter
with DOS Applications).

5.2. Communications Garbled

If you are using the USB Serial Adapter to communicate between two
computers over a serial cable, make sure that the communications settings are
the same on each computer. For instance, if one computer is set up for 9600-
baud, 8 data bits, no parity, one stop bit and hardware handshaking, errors 
can occur if the settings on the other device do not match.

5.3. Modem not detected/illegal operation in MODEM.CPL

It is possible that a modem attached to the USB Serial Adapter will not be
detected or a problem will occur in MODEM.CPL if more than one USB hub is 
between the USB Serial Adapter and the root hub. This is a known problem in 

8

Содержание F5U103

Страница 1: ...USB Serial Adapter User Manual F5U103 P73309 ...

Страница 2: ......

Страница 3: ...pter simply remove the sleeve and slide the adapter into one of the BusStation bays as shown below For more details about the BusStation please check the BusStation user manual or visit our Web site at www belkin com Belkin Components has made their best effort to ensure that all the information contained in this document is accurate and reliable However the information is subject to change withou...

Страница 4: ...ware 2 Check to make sure no other applications are using the COM port 3 If you have enabled DOS Box support make sure that no other applications are using the Windows name for the COM port or the DOS name for the COM port see section 4 4 Using the USB Serial Adapter with DOS Applications 5 2 Communications Garbled If you are using the USB Serial Adapter to communicate between two computers over a...

Страница 5: ...4 3 3 Adding DOS Box Support Optional 5 3 4 Uninstalling the USB Serial Adapter Drivers 6 4 Using the USB Serial Adapter 6 4 1 Serial Plug and Play Device Detection 6 4 2 Adding Non Plug and Play Legacy Devices 7 4 3 LED Indicator Lights 7 4 4 Using the USB Serial Adapter With DOS Applications 7 5 Troubleshooting 8 5 1 Port Unavailable 8 5 2 Communications Garbled 9 5 3 Modem Not Detected Illegal ...

Страница 6: ...pports communication speeds of up to 230Kbps The device can also be easily set up to support DOS applications that require specific resources 2 Device Specifications 2 1 Environmental Conditions 0 to 70 C 32 to 158 F Humidity 10 to 90 non condensing 2 2 Data Rate Runs at a maximum baud rate of 230Kbps 2 3 Operating Systems Windows 98 Windows 95 Rev B 2 4 Power Consumption Powered from USB Bus Norm...

Страница 7: ...power LED will remain on During normal usage the two green LEDs indicate data being transmitted and received 4 4 Using the USB Serial Adapter With DOS Applications To enable the USB Serial Adapter to work with DOS applications follow the instructions in section 3 2 Adding DOS Box Support You can choose a different name for DOS than what is used for Windows You may need to do this if the USB Serial...

Страница 8: ...e USB Serial Adapter 4 1 Serial Plug and Play Device Detection A Plug and Play device such as a modem can be detected in one of two ways 1 Attach the serial device to the USB Serial Adapter Unplug the cable and plug the USB B connector to the USB Serial Adapter 2 Attach the serial device to the USB Serial Adapter Note The DB9 and MiniDIN8 port cannot be used at the same time Connect only one devic...

Страница 9: ... click on Specify location and in the path type your CD ROM driver letter and Win 98 path typically D Win 98 Click Next 7 The final dialog says Windows has finished installing the software that your new hardware device requires Click Finish A new COM port will automatically be installed Follow the instructions below to determine the name of the new COM port 1 Right click the My Computer icon on yo...

Страница 10: ...etter and Win 95 path typically D Win 95 and click OK 8 Click Finish 9 Windows will then state The disk labeled USB to Serial Disk 1 is now required Click OK 10 Where it states copy file from type your CD ROM drive letter and path typically D Win 95 and click OK 11 Windows will then finish the installation for you A new COM port will automatically be installed Follow the instructions below to dete...

Страница 11: ...Comm Port ComX where X is the port number of the device to which you d like to add DOS Box support 6 Click the Properties button 7 Click the DOS Box tab 8 Click the box next to Enable DOS Box 16550 Emulator A check mark will appear in the box 9 Choose a DOS name for the port from the list box next to Logical Device Name DOS Box Many DOS applications will only work with COM1 COM4 If you don t want ...

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