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Troubleshooting

Technical Support

You can find technical support information at

www.belkin.com/

networking

. If you want to contact technical support by phone,

please call:

Country

Number

AUSTRIA

08 - 20 20 07 66

CZECH REPUBLIC

23 900 04 06

DENMARK

701 22 403

FINLAND

00800 - 22 35 54 60

FRANCE

08 - 25 54 00 26

GERMANY

0180 - 500 57 09

GREECE

00800 - 44 14 23 90

HUNGARY

06 - 17 77 49 06

ICELAND

800 8534

IRELAND

0818 55 50 06

ITALY

02 - 69 43 02 51

LUXEMBOURG

34 20 80 8560

NETHERLANDS

0900 - 040 07 90

NEW ZEALAND

0800 235 546

NORWAY

815 00 287

POLAND

00800 - 441 17 37

PORTUGAL

707 200 676

RUSSIA

495 580 9541

SINGAPORE

800 616 1790

SOUTH AFRICA

0800 - 99 15 21

SPAIN

90 - 202 43 66

SWEDEN

07 - 71 40 04 53

SWITZERLAND

08 - 48 00 02 19

UK

0845 - 607 77 87

US

877-736-5771

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Содержание F5D8011ei

Страница 1: ...d Kingdom 44 0 1933 35 2000 44 0 1933 31 2000 fax Belkin B V Boeing Avenue 333 1119 PH Schiphol Rijk Netherlands 31 0 20 654 7300 31 0 20 654 7349 fax Belkin GmbH Hanebergstrasse 2 80637 Munich Germany 49 0 89 143405 0 49 0 89 143405 100 fax Belkin SAS 130 rue de Silly 92100 Boulogne Billancourt France 33 0 1 41 03 14 40 33 0 1 41 31 01 72 fax Belkin Iberia Avda Cerro del Aguila 3 28700 San Sebast...

Страница 2: ...User Manual F5D8011ei N1 Wireless Notebook ...

Страница 3: ......

Страница 4: ...ontents 7 3 Installing and Setting up the Card 8 Step 1 Install 8 Step 2 Insert 10 Step 3 Configure 12 4 Using the Belkin Wireless Networking Utility 14 Accessing the Belkin Wireless Networking Utility from the Windows System Tray 14 Network Status 15 Available Networks 15 Network Status and Solution Tips 16 Setting Wireless Network Profiles 17 Securing your Wi Fi Network 17 Configuring your Card ...

Страница 5: ......

Страница 6: ...mily Share documents music video and digital pictures Store retrieve and copy files from one computer to another Simultaneously play games online check Internet email and chat Advantages of a Wireless Network Here are some of the advantages of setting up a Belkin wireless network Mobility you no longer need a dedicated computer room you can work on a networked laptop or desktop computer anywhere w...

Страница 7: ... range please contact Belkin Technical Support Note While some of the items listed below can affect network performance they will not prohibit your wireless network from functioning if you are concerned that your network is not operating at its maximum effectiveness this checklist may help 1 Placement of your Wireless Router or Access Point Place your wireless router or access point the central co...

Страница 8: ...network is impaired after attending to the above issues and you have a cordless phone Try moving cordless phones away from the wireless router or access point and your wireless enabled computers Unplug and remove the battery from any cordless phone that operates on the 2 4GHz band check manufacturer s information If this fixes the problem your phone may be interfering If your phone supports channe...

Страница 9: ...cess program from America Online AOL which lets you use AOL through broadband provided by another cable or DSL service Most online banking websites Many commercial websites that require a user name and password to access your account Secure connections can be interrupted by a computer s power management setting which causes it to go to sleep The simplest solution to avoid this is to simply reconne...

Страница 10: ...equency band as 802 11b g Wi Fi products 2 4GHz ISM Industrial Science and Medical band operation Integrated easy to use Belkin Wireless Networking Utility CardBus interface for operation in virtually any notebook computer WPA WPA2 64 bit WEP Wired Equivalent Privacy or 128 bit encryption Wireless access to networked resources Data rate of up to 300Mbps draft 802 11n 54Mbps 802 11g or 11Mbps 802 1...

Страница 11: ...walls or open areas where wiring is difficult to install Frequently changing environments Adapts easily in offices or environments that frequently rearrange or change locations SOHO Small Office Home Office networking needs Provides the easy and quick small network installation SOHO users need Product Specifications Host Interface 32 bit CardBus Power Consumption 802 11b 802 11g 802 11n 802 11b 1M...

Страница 12: ...cted flashes when wireless activity is detected c Card Connector Part of the Card that fits into your computer s CardBus slot System Requirements PC compatible laptop with one available CardBus slot Windows 2000 or XP Package Contents N1 Wireless Notebook Card Quick Installation Guide Installation Software CD User Manual a c b ...

Страница 13: ...creen will automatically appear This may take 15 20 seconds Click Install Software or Next to start the installation Note If the Belkin Wireless Card Installer screen does not appear within 20 seconds access your CD ROM by double clicking on the My Computer icon then double click on the CD ROM drive into which the installation CD has been placed Double click on the icon named Setup exe 1 3 The Ins...

Страница 14: ...Next 1 5 The first in a series of progress monitoring screens will let you know where you are in the setup process 1 6 You might see a screen similar to this one This DOES NOT mean there is a problem Our software has been fully tested and is compatible with this operating system Select Continue Anyway and follow the on screen instructions ...

Страница 15: ...he software installation is finished the message Please plug in your Notebook Card now will appear Insert your Card 2 2 The Found New Hardware Wizard will appear This may take 3 15 seconds Select Yes this time only and click Next to install the hardware 2 3 Select Install the software automatically and click Next to install the hardware ...

Страница 16: ...software 2 5 You might see a screen similar to this one This DOES NOT mean there is a problem Our software has been fully tested and is compatible with this operating system Select Continue Anyway and follow the on screen instructions 2 6 The installation is now complete Click Finish to exit ...

Страница 17: ...arting your computer double click the Belkin Wireless Networking Utility icon on the desktop screen 3 2 The Belkin Wireless Networking Utility screen will appear 3 3 Select a network to connect to from the Available Networks list and click Connect Note In order to see your available networks you must be near a working wireless router or access point ...

Страница 18: ... 2 3 4 5 6 3 4 The Belkin Wireless Networking Utility icon can also be found on the system tray Note Double clicking on the Belkin Wireless Networking Utility icon on the system tray will bring up the Utility screen Installation is now complete ...

Страница 19: ...lity WNU configurations for wireless connection and security are just a few easy clicks away Accessing the Belkin Wireless Networking Utility from the Windows System Tray To access the WNU simply place your mouse pointer and right click over the WNU icon on the Windows task tray If the icon is not present click on Start Programs Belkin Belkin Wireless Utility ...

Страница 20: ...s connectivity between the computer and router and router and Internet In the event of a connectivity problem this window can be used to determine the problem s source e g computer router or Internet modem Available Networks This window displays the available networks at the current location as well as their SSID Signal Strength Security Type Channel and Network Type Lost Wireless Connection If th...

Страница 21: ...ting click Stop and to reattempt connection click Retry Network Status and Solution Tips To further understand the current Network Status click Open Wireless Utility The default screen will be the Current Status tab and the Network Status section determines which connections are good and or faulty The WNU also features a Solution Tips section that provides troubleshooting guidelines ...

Страница 22: ...s tab on the WNU allows you to add edit and delete connection profiles It also displays signal strength security and network type Securing your Wi Fi Network If you choose to connect to a secure network determine the type of security WPA or WEP and use the appropriate field in the dialog box Note Types of security ...

Страница 23: ...ess Networking Utility 18 Using the Belkin Wireless Networking Utility Note When you select a network using encryption you will first see the simple security screen Click the Advanced button to see other security options below ...

Страница 24: ...ireless network At the time of publication four encryption methods are available Encryption Methods Name 64 bit Wired Equivalent Privacy 128 bit Encryption Wi Fi Protected Access TKIP Wi Fi Protected Access 2 Acronym 64 bit WEP 128 bit WPA TKIP AES or just WPA WPA2 AES or just WPA2 Security Good Better Best Best Features Static keys Static keys Dynamic key encryption and mutual authentication Dyna...

Страница 25: ...ipment in the market today supports both 64 bit WEP and 128 bit WEP encryption but you might have older equipment that only supports 64 bit WEP All Belkin wireless products will support both 64 bit WEP and 128 bit encryption Encryption Keys After selecting either the 64 bit WEP or 128 bit encryption mode it is critical that you generate an encryption key If the encryption key is not consistent thr...

Страница 26: ...y this is the mode that will be used in a home environment WPA with radius server works best in a business environment in which a radius server automatically distributes the network key to clients WPA2 requires Advanced Encryption Standard AES for encryption of data which offers much greater security than WPA WPA uses both Temporal Key Integrity Protocol TKIP and AES for encryption Setting up your...

Страница 27: ...ireless Security Settings The Belkin N1 Wireless Notebook Card supports the latest WPA security feature as well as the legacy WEP security standard By default wireless security is disabled To enable security you will first need to determine which standard is used by the router or access point See your wireless router s or access point s manual for directions on how to access the security settings ...

Страница 28: ...P from the Data Encryption drop down menu 2 After selecting your WEP encryption mode you can enter your key by typing in the hex key manually A hex hexadecimal key is a combination of numbers and letters from A F and 0 9 For 64 bit WEP you need to enter 10 hex keys For instance AF 0F 4B C3 D4 64 bit WEP key ...

Страница 29: ...y lose your wireless connection until you activate security on your wireless client Please record the key prior to applying changes in the wireless router or access point If you don t remember the hex key your client will be locked out of the wireless router or access point 128 Bit WEP Encryption 1 Select WEP from the drop down menu 2 After selecting your WEP encryption mode you can enter your key...

Страница 30: ...e same security settings WARNING If you are using a wireless client to turn on the security settings in your wireless router or access point you will temporarily lose your wireless connection until you activate security on your wireless client Please record the key prior to applying changes in the wireless router or access point If you don t remember the hex key your client will be locked out of t...

Страница 31: ...us server WPA PSK no server is typically used in home and small office networking 1 From the Network Authentication drop down menu select WPA PSK no server 2 Enter your network key This can be from eight to 63 characters and can be letters numbers or symbols This same key must be used on all of the clients network cards that you want to include in your wireless network ...

Страница 32: ...ese settings Wireless Networking Utility Options The Options tab on the WNU provides the user the ability to customize his or her WNU settings Wireless Networking Utility Help The WNU Help tab provides users with access to online and telephone support one click check for upgrades to updated versions of software and advanced diagnostic tools ...

Страница 33: ...king Utility Advanced Diagnostic Tools The Advanced Diagnostic Tools section is the central control panel for all the settings of the hardware and software components of the wireless network It provides an array of tests and connectivity services to ensure optimal network performance ...

Страница 34: ...29 Using the Belkin Wireless Networking Utility 29 1 2 3 4 5 6 ...

Страница 35: ... the router Reboot the modem If you continue to have issues please contact Belkin Technical Support If you are not using a Belkin Wireless Router consult that router manufacturer s user guide 2 Open your wireless utility software by clicking on the icon in the system tray at the bottom right hand corner of the screen If you re using a Belkin Wireless Card the tray icon should look like this the ic...

Страница 36: ...u are still unable to access the Internet after connecting to the wireless network please contact Belkin Technical Support The name of your wireless network DOES NOT appear in the list of Available Networks If the correct network name is not listed check the SSID settings to see if they match The SSID is case sensitive and the spelling on each computer must be exactly the same in order for the Car...

Страница 37: ...con on your desktop Choose Properties and navigate to the Device Manager and see if your CardBus Card is listed without any errors If an error is indicated contact Belkin Technical Support Link LED is blinking slowly I cannot connect to a wireless network or the Internet If your Card appears to be functioning properly but you cannot connect to a network or you have a red wireless icon at the botto...

Страница 38: ...or range of your wireless devices will be between 100 to 200 feet Note also that connection speed may decrease as you move farther from the wireless router or access point In order to determine if wireless issues are related to range we suggest temporarily moving the computer if possible to five to 10 feet away from the wireless router or access point Please see the section titled Placement of you...

Страница 39: ...ut doing so can cause periodic disconnects when the wireless signal is too weak as a rule slower transmission rates are more stable Experiment with different connection rates until you find the best one for your environment note that all available transmission rates should be acceptable for browsing the Internet For more assistance see your wireless card s literature If issues persist even at clos...

Страница 40: ...rnet card This condition occurs if your computer has an active Ethernet card while your Wireless Card is also active This happens because Windows must now handle two active network connections You need to disable the Ethernet card from your computer under Network Adapters in the Device Manager What s the difference between 802 11b 802 11g 802 11a and draft 802 11n Currently there are four levels o...

Страница 41: ...such as cordless phones and microwave ovens may interfere with the unlicensed band 2 4GHz Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2 4GHz Compatibility Compatible with 802 11g Compatible with 802 11b g Compatible with 802 11b g Compatible with 802 11b g Compatible with draft 802 11n and 802 11b g Coverage Typically 100 200 ft indoo...

Страница 42: ...00800 22 35 54 60 FRANCE 08 25 54 00 26 GERMANY 0180 500 57 09 GREECE 00800 44 14 23 90 HUNGARY 06 17 77 49 06 ICELAND 800 8534 IRELAND 0818 55 50 06 ITALY 02 69 43 02 51 LUXEMBOURG 34 20 80 8560 NETHERLANDS 0900 040 07 90 NEW ZEALAND 0800 235 546 NORWAY 815 00 287 POLAND 00800 441 17 37 PORTUGAL 707 200 676 RUSSIA 495 580 9541 SINGAPORE 800 616 1790 SOUTH AFRICA 0800 99 15 21 SPAIN 90 202 43 66 S...

Страница 43: ... the potential for human contact during normal operation In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20cm 8 inches during normal operation Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the ...

Страница 44: ...oration for inspection upon Belkin s request at the sole expense of the purchaser or if Belkin Corporation determines that the Belkin product has been improperly installed altered in any way or tampered with The Belkin Product Warranty does not protect against acts of God other than lightning such as flood earthquake war vandalism theft normal use wear and tear erosion depletion obsolescence abuse...

Страница 45: ...ave How state law relates to the warranty THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN CORPORATION THERE ARE NO OTHER WARRANTIES EXPRESSED OR EXCEPT AS REQUIRED BY LAW IMPLIED INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND SUCH IMPLIED WARRANTIES IF ANY ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY Some states do not allo...

Страница 46: ...th the R TTE Directive 1995 5 EC issued by the Commission of the European Community Compliance with this directive implies conformity to the following European Norms in brackets are the equivalent international standards EN 60950 IEC60950 Product Safety EN 300 328 Technical requirement for radio equipment ETS 300 826 General EMC requirements for radio equipment To determine the type of transmitter...

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