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Troubleshooting

34

Installation CD-ROM does not start the Wireless

Client Utility

If the CD-ROM does not start the Wireless Client Utility
automatically, it could be that the computer is running other
applications that are interfering with the CD drive.

If the Wireless Client Utility Setup screen does not appear within
15–20 seconds, open up your CD-ROM drive by double-clicking on
the “My Computer” icon. Next, double-click on the CD-ROM drive
that the Installation CD has been placed in to start the installation.
Then double-click on the folder named “Files”. Next, double-click on
the icon named “setup.exe”.

Power LED does not come ON; Card is not working

If the LED indicators are not ON, the problem may be that the
Card is not connected or installed properly. Verify that the Card
is plugged firmly into the CardBus slot of your computer or PCI
Adapter. Check to see that the drivers for the Card have been
installed. Right-click on the “My Computer” icon on your desktop.
Choose “Properties” and navigate to the “Device Manager” and
see if your CardBus Card is listed without any errors. If an error is
indicated, contact Belkin Technical Support.

Link LED is blinking slowly; cannot connect to a wireless

network or the Internet

If your Card appears to be functioning properly, but you cannot
connect to a network or you have a red wireless icon at the bottom
of your screen, the problem may be that there is a mismatch
between the network name (SSID) settings in your wireless
network properties.

Check the SSID settings to see if they match. The SSID is
case-sensitive and the spelling on each computer must be exactly
the same in order for the Card to connect to the wireless router or
access point.

Note:

To check the SSID settings or look for an available network,

double-click the Signal Indicator icon to bring up the “Network List”
window. Click “Create” if you do not see the network you are trying
to connect to and type in the SSID.

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Содержание F5D8000

Страница 1: ...Wireless Pre N Desktop Network Card Connect your desktop computer to a wider wireless network F5D8000 User Manual ...

Страница 2: ...ep 1 Install the PCI Adapter 8 Step 2 Install the Software Drivers 10 Step 3 Plug the Card into an Available CardBus Slot of your Laptop 11 Step 4 Install the Wireless Client Utility 12 4 Using the Belkin Wireless Client Utility 14 How to Access the Belkin Wireless Client Utility 14 Navigating the User Interface 14 Setting Wireless Network Preferences 16 Securing your Wi Fi Network 18 Monitoring t...

Страница 3: ...timedia content more reliably The easy installation and setup will have you networking in minutes Please be sure to read through this User Manual completely and pay special attention to the section entitled Placement of your Wireless Network Hardware for Optimal Performance Advantages of a Wireless Network Mobility you no longer need a dedicated computer room you can work on a networked laptop or ...

Страница 4: ...hnical Support Note While some of the items listed below can affect network performance they will not prohibit your wireless network from functioning if you are concerned that your network is not operating at its maximum effectiveness this checklist may help 1 Placement of your Wireless Router or Access Point Place your wireless router or access point the central connection point of your network a...

Страница 5: ...puters Unplug and remove the battery from any cordless phone that operates on the 2 4GHz band check manufacturer s information If this fixes the problem your phone may be interfering If your phone supports channel selection change the channel on the phone to the furthest channel from your wireless network as possible For example change the phone to channel 1 and move your wireless router or access...

Страница 6: ...ebsites that require a user name and password to access your account Secure connections can be interrupted by a computer s power management setting which causes it to go to sleep The simplest solution to avoid this is to simply reconnect by rerunning the VPN or AOL software or by re logging into the secure website A second alternative is to change your computer s power management settings so it do...

Страница 7: ... 4GHz frequency band as 802 11g and 802 11b Wi Fi products 2 4GHz ISM Industrial Science and Medical band operation Integrated easy to use Wireless Client Utility PCI interface for operation in virtually any desktop computer WPA 64 bit WEP Wired Equivalent Privacy or 128 bit encryption Wireless access to networked resources Supports for both Infrastructure and Ad Hoc peer to peer networking modes ...

Страница 8: ...ently changing environments Adapts easily in offices or environments that frequently rearrange or change locations Temporary LANs for special projects or peak time Sets up temporary networks such as at trade shows exhibitions and construction sites on a short term basis also provides an ideal solution for companies that need additional workstations for a peak activity period SOHO Small Office Home...

Страница 9: ... Lights up and flashes when the Card is active d Link LED Lights up when the Card links to a wireless network e CardBus Connector Part of the Card that fits into your computer s PCI slot System Requirements PC compatible desktop with one available PCI slot Windows 2000 or XP Package Contents PCI Adapter Wireless Pre N Notebook Network Card Quick Installation Guide Installation Software CD User Man...

Страница 10: ...h any metal part of the case to discharge static electricity to avoid damage to your product or the computer 1 4 Locate an empty PCI expansion slot usually white in color Confirm that the Card will fit into the slot you have chosen 1 5 Remove the metal PCI bracket from the back of the computer that corresponds to the PCI slot you selected If there is a screw place it in a safe place as you will be...

Страница 11: ...sh the Card firmly into the PCI slot that you have chosen 1 7 Now secure the Card with the screw that you previously placed in a safe place 1 8 Replace the computer s cover Now that the Card is installed you can reconnect the power cord and turn the computer back on ...

Страница 12: ... appear may take 15 20 seconds to appear Note If the Wireless Client Utility Setup screen does not appear within 20 seconds access your CD ROM by double clicking on the My Computer icon and double click on the CD ROM drive that the installation CD has been placed in Double click on the folder named Files then double click on the icon named setup exe 2 3 Click Install Software from the menu 2 4 The...

Страница 13: ... 1 During the install process you will be prompted to insert your Card Insert the Card label side UP your PCI Adapter s CardBus slot firmly until it stops The power light on the top will turn on when it is inserted properly Note If your system did not prompt you to insert your Card after the installation is completed please do so now 3 2 You might see a screen similar to this one This DOES NOT mea...

Страница 14: ...on location Click Next to accept the default location or click Browse to select a different location before clicking Next 4 3 Click Finish to start the Belkin Wireless Client Utility 4 4 A small Signal Indicator icon should appear in your system tray bottom right corner of most screens Double click on this to bring up the Wireless Client Utility 4 5 The compact Wireless Client Utility screen will ...

Страница 15: ..._Pre N_ SSID network name The network name may be followed by six numbers which are specific to your router 4 7 The Profile screen will appear to save the settings to the network selected Click Save Activate to save the Profile and activate it 4 8 The Signal Indicator icon should appear green in your system tray bottom right corner of most screens The color of the icon reflects the connection link...

Страница 16: ...ignal icon The signal icon on the left changes color according to current received signal strength green indicates an excellent signal yellow indicates it is acceptable and red means there is no active signal b Display Mode The Display Mode button alternates between the current Connection Information Screen and the received Signal Strength Chart The Signal Strength Chart displays the signal streng...

Страница 17: ...ect this check box to move from one network to another without changing the active network selection d Scan Click this button to scan the available networks in your area e Create You may create a new profile using this button f g Save Delete You may save and delete networks from the Network List by using these buttons h Edit To edit a saved profile use this button i Help Click this button to link ...

Страница 18: ...cted then the Card will attempt to connect to any available wireless router or access point in the area Ad hoc networks will be excluded from the list of available networks when this option is selected c Connect to Ad Hoc Network When this option is selected the Card will attempt to connect to any available computer in the area that is configured to be used in ad hoc mode Wireless router s or acce...

Страница 19: ...curity Settings Box The Security Settings box includes choices for configuring a secure connection Please see the Securing your Wi Fi Network section of this User Manual for information on setting up security for this Card h Save Activate Click Save Activate to save the settings on this window i Cancel Click Cancel to choose not to save any settings and exit this window j Advanced The Advanced but...

Страница 20: ...keys based on RC4 algorithm typically 40 bit keys Added security over 64 bit WEP using a key length of 104 bits plus 24 additional bits of system generated data TKIP temporal key integrity protocol added so that keys are rotated and encryption is strengthened AES Advanced Encryption Standard does not cause any throughput loss WEP Wired Equivalent Privacy WEP is a common protocol that adds security...

Страница 21: ...port both 64 bit WEP and 128 bit encryption Encryption Keys After selecting either the 64 bit WEP or 128 bit encryption mode it is critical that you generate an encryption key If the encryption key is not consistent throughout the entire wireless network your wireless networking devices will be unable to communicate with one another You can enter your key by typing in the hexadecimal hex key A hex...

Страница 22: ... is between eight and 63 characters long It can be a combination of letters numbers or characters Each client uses the same network key to access the network Typically this is the mode that will be used in a home environment WPA with radius server is a system where a radius server distributes the network key to the clients automatically This is typically found in a business environment For a list ...

Страница 23: ...ons on how to access the management interface Changing the Wireless Security Settings The Belkin Wireless Pre N Router are equipped with the latest WPA security feature They also support the legacy WEP security standard By default wireless security is disabled To enable security you will need to determine which standard you want to use To access the security settings click Security on the wireless...

Страница 24: ...ce AF 0F 4B C3 D4 64 bit WEP Key 3 Click Apply Changes to finish Encryption in the wireless router or access point is now set Each of your computers on your wireless network will now need to be configured with the same security settings WARNING If you are using a wireless client to turn on the security settings in your wireless router or access point you will temporarily lose your wireless connect...

Страница 25: ...3 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 128 bit WEP key 3 Click Apply Changes to finish Encryption in the wireless router or access point is now set Each of the computers on your wireless network will now need to be configured with the same security settings WARNING If you are using a wireless client to turn on the security settings in your wireless router or access point you will temporarily lose your...

Страница 26: ... networking 1 From the Security Mode drop down menu select WPA PSK no server 2 Enter your network key This can be from eight to 63 characters and can be letters numbers or symbols This same key must be used on all of the clients network cards that you want to include in your wireless network 3 Click Apply Changes to finish You must now set all clients network cards to match these settings ...

Страница 27: ...Security Mode drop down menu select WPA with Radius Server 2 Enter the IP address of the radius server into the Radius Server fields 3 Enter the radius key into the Radius Key field 4 Enter the re key interval The re key interval is how often the keys are distributed in packets 5 Click Apply Changes to finish You must now set all clients network cards to match these settings IMPORTANT You must now...

Страница 28: ...s to use the same security settings Connecting your Computer to a Wireless Router or Access Point that Requires a 64 Bit or 128 Bit WEP Key 1 Double click the Signal Indicator icon to bring up the Wireless Client Utility screen The More button will allow you to view and configure more options of your Card 2 Under the Network List window click on a network name from the available networks and click...

Страница 29: ...ype your WEP key in the Key box IMPORTANT A WEP key is a mixture of numbers and letters from A F and 0 9 For 128 bit WEP you need to enter 26 keys For 64 bit WEP you need to enter 10 keys This network key needs to match the key you assign to your wireless router or access point 6 Click Save to save the settings ...

Страница 30: ...using Windows Wireless Network Utility instead of the Belkin Wireless Client Utility by doing the following 1 Under Windows XP click Start Control Panel Network Connections 2 Right click on Wireless Network Connection and select Properties 3 Clicking on the Wireless Networks tab will display the following screen Ensure the Use Windows to configure my wireless network settings box is checked ...

Страница 31: ...hat supports an authentication server such as radius server Please consult your network administrator for further information 6 Select TKIP or AES under Data Encryption This setting will have to be identical to the router you set up 7 Type in your encryption key in the Network Key box IMPORTANT A WPA key is a mixture of numbers and letters from A F and 0 9 This can be from eight to 63 characters i...

Страница 32: ...the quality you receive may be excellent good or bad c Access Point The MAC address of the access point d Network Name This is the current network SSID to which you are connected e Network Type Will display either Infrastructure if connected to a router or an access point or Ad Hoc when connected to another computer f Profile This column shows if the network has been saved as a profile a b c j l r...

Страница 33: ...ve Data Rate This displays the receive rate from the router to the Card The receive data rate may fluctuate as the Card is transmitting data m Transmitted Bytes This displays the bytes that have been transmitted n Received Bytes This displays the bytes that have been received o Band This displays the frequency band the network is using p Channel This displays the channel the network is on q Authen...

Страница 34: ...l Reboot the Router Reboot the Modem If you continue to have issues please contact Belkin Technical Support If you are not using a Belkin Wireless Router consult that router manufacturer s user guide 2 Open your Wireless Client Utility software by clicking on the icon in the system tray at the bottom right hand corner of the screen If you re using a Belkin Wireless Card the tray icon should look l...

Страница 35: ...ndicating a successful connection to the network If you are still unable to access the Internet after connecting to the wireless network please contact Belkin Technical Support The name of your wireless network DOES NOT appear in Network List If the correct network name is not listed check the SSID settings to see if they match The SSID is case sensitive and the spelling on each computer must be e...

Страница 36: ...o see that the drivers for the Card have been installed Right click on the My Computer icon on your desktop Choose Properties and navigate to the Device Manager and see if your CardBus Card is listed without any errors If an error is indicated contact Belkin Technical Support Link LED is blinking slowly cannot connect to a wireless network or the Internet If your Card appears to be functioning pro...

Страница 37: ... Support Data transfer is sometimes slow Wireless technology is radio based which means connectivity and the throughput performance between devices decreases when the distance between devices increases Other factors that will cause signal degradation metal is generally the worst culprit are obstructions such as walls and metal appliances As a result the typical indoor range of your wireless device...

Страница 38: ...e Limiting the wireless transmit rate can help improve the maximum wireless range and connection stability Most wireless cards have the ability to limit the transmission rate To change this property go to the Windows Control Panel open Network Connections and double click on your Wireless Card s connection In the Properties dialog select Configure on the General tab Windows 98 users will have to s...

Страница 39: ...lient Utility to configure the Wireless Card The Card does not perform or connection is unstable when computer has a second built in wireless network card such as a mini PCI or Intel Centrino This condition occurs if your computer has a built in wireless card while your Belkin Wireless Card is also active This happens because Windows must now handle two active wireless connections You need to disa...

Страница 40: ...ation 802 11 x so named by the IEEE the board that is responsible for certifying networking standards The most common wireless networking standard 802 11b transmits information at 11Mbps 802 11a and 802 11g work at 54Mbps and Pre N works at 108Mbps Pre N the precursor to the upcoming 802 11n release promises speeds that exceed 802 11g and up to twice the wireless coverage area See the following ch...

Страница 41: ...on household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2 4GHz Compatibility Compatible with 802 11g Compatible with 802 11b Incompatible with 802 11b or 802 11g Compatible with 802 11g or 802 11b Coverage Depends on interference typically 100 200 ft indoors Depends on interference typically 100 200 ft indoors Less interference range is typically 50 ...

Страница 42: ...tion at www belkin com or www belkin com networking If you want to contact technical support by phone please call US 877 736 5771 310 898 1100 ext 2263 Europe 00 800 223 55 460 Australia 1800 235 546 New Zealand 0800 235 546 Singapore 800 616 1790 Troubleshooting ...

Страница 43: ...is device is far below the FCC radio frequency exposure limits Nevertheless the device shall be used in such manner that the potential for human contact during normal operation is minimized When connecting an external antenna to the device the antenna shall be placed in such a manner to minimize the potential for human contact during normal operation In order to avoid the possibility of exceeding ...

Страница 44: ...vice that are not expressly approved by Belkin Corporation may void the user s authority to operate the equipment Canada Industry Canada IC The wireless radio of this device complies with RSS 139 RSS 210 Industry Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B conforme á la norme NMB 003 du Canada Europe European Union Notice Radio produc...

Страница 45: ...d the product Proof of purchase may be required This warranty does not apply if the product has been damaged by accident abuse misuse or misapplication if the product has been modified without the written permission of Belkin or if any Belkin serial number has been removed or defaced THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE IN LIEU OF ALL OTHERS WHETHER ORAL OR WRITTEN EXPRESSED OR ...

Страница 46: ...44 Information ...

Страница 47: ...60 Australia 1800 235 546 New Zealand 0800 235 546 Belkin Corporation 501 West Walnut Street Compton CA 90220 USA Tel 310 898 1100 Fax 310 898 1111 Belkin Ltd Express Business Park Shipton Way Rushden NN10 6GL United Kingdom Tel 44 0 1933 35 2000 Fax 44 0 1933 31 2000 2004 Belkin Corporation All rights reserved All trade names are registered trademarks of respective manufacturers listed The True M...

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