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• Make sure that the drivers for your keyboard are installed on
your computers.
• Connect the Switch USB cable directly to a USB port on
your computer.
• Enable USB support on your BIOS.
• Uninstall all other keyboard drivers from your computers.
• Try swapping your keyboard with a different one.
Mouse Support
My mouse is lost when I switch to a different computer.
• Check that your mouse cable is connected properly to the Switch.
Tighten any loose connections.
• Attach the mouse directly to the computer with which you are
experiencing mouse problems.
• Allow up to one minute after your computer wakes up from standby
mode for mouse function to return.
• Deactivate power management schemes on the computer with which
you are experiencing problems.
• Try swapping the mouse with a different one.
My computer boots up fine, but the mouse does not work.
• Make sure that the drivers for your mouse are installed on
your computers.
Troubleshooting