10
FAQs
1. If you do not get a device prompt:
- If the Serial Adapter’s screen is displayed on your monitor with the top and
bottom Help windows, make sure that it indicates online status. If not, press
[Esc] to return to Online Mode.
- Make sure that the Serial Adapter and the attached device are both receiving
power. The Serial Adapter’s power supply should be securely connected to
both the Serial Adapter and a working outlet. Its LED (next to the 6-pin miniDIN
PS/2 mouse connector) should flicker quickly if data is being transmitted or
blink once per second at other times.
- Make sure that the cable between the Serial Adapter and the device is securely
attached at both ends. This must be the null-modem cable included with the
Serial Adapter or one just like it.
- Make sure that the serial-communication settings of the Serial Adapter match
those of the device. Press [Alt] + [F2] to check the Serial Adapter’s settings in
its Setup screen.
2. If you do not get any video or the video is degraded or distorted:
- Make sure that all of your cables are connected securely.
- Make sure that your monitor can handle 800x600 video resolutions at a refresh
rate of 60Hz.
- If you are using a Sun keyboard at the local user station, the Serial Adapter will,
by default, try to output legacy Sun-compatible composite video on its HD15
connector. You must temporarily attach a PS/2 keyboard, press [Alt] + [F2]
to activate the Setup screen, and change the video setting so that the Serial
Adapter outputs VGA video even when a Sun keyboard is attached.
3. If the keyboard connected to the Serial Adapter does not work:
- If you have changed keyboards, you may not have powered OFF the Serial
Adapter before doing so. Power off the Serial Adapter, reconnect the
keyboard, and then power ON the Serial Adapter.
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