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Maintenance & Troubleshooting
Upgrading the Multiviewer Using a USB Key
To upgrade your multiviewer
1 Copy the upgrade package files to a USB key (see
2 Upgrade your multiviewer’s Kaleido Software and firmware from the USB key (see
Upgrading the Kaleido Software and Firmware
3 Verify the version number to confirm that the upgrade was successful (see
Preparing a USB Key
To copy all files required for the upgrade to a USB key
1 Download the update files onto your PC’s hard drive.
See
.
2 Insert a USB key into one of your PC’s USB ports.
3 Locate and open the Kaleido Software Upgrade Manager application (XUpdate).
4 On the startup screen, click
KMX-3901 update
.
Upgrading from a version prior to 6.60
Version 6.60 of the Kaleido Software introduced a change in the
alarm
debouncing calibrations,
which could result in alarms being raised earlier
and more frequently, after upgrading. The following properties have been
removed from the list of configurable parameters:
Occurrences
and
Detection window
. After the upgrade, the system behavior will be based on
1
occurrence of an alarm event. A detection window is no longer used.
If, prior to the upgrade, the
Occurrences
parameter was set to a value other
than
1,
then you will need to revise the
Set duration
value after the upgrade
to take this change into account. For example:
•
Before the upgrade —
If you had the following settings: Occurrences = 3,
Duration = 5 seconds, before the upgrade, then an alarm would be raised
after 15 seconds.
•
After the upgrade —
The former settings will be replaced with the
following: Set duration = 5 seconds, and the alarm will be raised after 5
seconds.
In this example, after the upgrade, you should set the
Set duration
parameter to 15 seconds to maintain the same behavior.
It is recommended to review and note down the alarm debouncing
calibrations prior to the update, and to re-calibrate the alarm debouncing as
needed after the upgrade.
IMPORTANT
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