EN / 58
Washing Machine / User’s Manual
Problem
Cause
Solution
Washing
performance is poor:
Stains persist or
the laundry is not
whitened. (**)
Insufficient amount of
detergent is used.
•
Use the recommended amount of
detergent appropriate for water
hardness and the laundry.
Excessive laundry is loaded in. •
Do not load the product in excess. Load
with amounts recommended in the
"Programme and consumption table".
Wrong programme and
temperature were selected.
•
Select the proper programme and
temperature for the laundry to be
washed.
Wrong type of detergent is
used.
•
Use original detergent appropriate for
the product.
Excessive amount of
detergent is used.
•
Put the detergent in the correct
compartment. Do not mix the bleaching
agent and the detergent with each other.
Washing
performance is poor:
Oily stains appeared
on the laundry. (**)
Regular drum cleaning is not
applied.
•
Clean the drum regularly.
Washing
performance is
poor: Clothes smell
unpleasantly. (**)
Odours and bacteria layers
are formed on the drum as a
result of continuous washing
at lower temperatures and/or
in short programmes.
•
Leave the detergent drawer as well
as the loading door of the product ajar
after each washing. Thus, a humid
environment favorable for bacteria
cannot occur in the machine.
Colour of the clothes
faded. (**)
Excessive laundry was loaded
in.
•
Do not load the product in excess.
Detergent in use is damp.
•
Keep detergents closed in an
environment free of humidity and do not
expose them to excessive temperatures.
A higher temperature was
selected.
•
Select the proper programme and
temperature according to the type and
soiling degree of the laundry.
Laundry is
shrunken, pale,
matted or impaired.
The programme might not be
suitable for the laundry type.
•
Check the labels of the laundry to select
a programme suitable for the type of the
laundry and do not use the Wash&Wear
function for laundry that is not suitable
for drying.
Washing machine
does not rinse well.
The amount, brand and
storage conditions of
the detergent used are
inappropriate.
•
Use a detergent appropriate for the
washing machine and your laundry. Keep
detergents closed in an environment free
of humidity and do not expose them to
excessive temperatures.
Detergent was put in the
wrong compartment.
•
If detergent is put in the prewash
compartment although prewash cycle is
not selected, the product can take this
detergent during rinsing or softener
step. Put the detergent in the correct
compartment.
Pump filter is clogged.
•
Check the filter.
Drain hose is folded.
•
Check the drain hose.
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