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Washing Machine / User’s Manual
Problem
Cause
Solution
Colour of the clothes
faded. (**)
Excessive laundry was loaded in. •
Do not load the product in excess.
Detergent in use is damp.
•
Keep detergents closed in an
environment free of humidity and do not
expose them to excessive temperatures.
A higher temperature was
selected.
•
Select the proper programme and
temperature according to the type and
soiling degree of the laundry.
Washing machine
does not rinse well.
The amount, brand and
storage conditions of
the detergent used are
inappropriate.
•
Use a detergent appropriate for the
washing machine and your laundry. Keep
detergents closed in an environment free
of humidity and do not expose them to
excessive temperatures.
Detergent was put in the
wrong compartment.
•
Add the detergent and the softener to
the right compartment.
Pump filter is clogged.
•
Check the filter.
Drain hose is folded.
•
Check the drain hose.
Laundry became
stiff after washing.
(**)
Insufficient amount of
detergent is used.
•
Using insufficient amount of detergent
for the water hardness can cause the
laundry to become stiff in time. Use
appropriate amount of detergent
according to the water hardness.
Detergent was put in the
wrong compartment.
•
Add the detergent and the softener to
the right compartment.
Detergent was mixed with the
softener.
•
Do not mix the softener with detergent.
Wash and clean the drawer with hot water.
Laundry does
not smell like the
softener. (**)
Detergent was put in the
wrong compartment.
•
Add the detergent and the softener to
the right compartment.
Detergent was mixed with the
softener.
•
Do not mix the softener with detergent.
Wash and clean the drawer with hot water.
Softener dosing setting level
is low.
•
Increase the softener dosing amount by
one level. See “Auto Dosing Setting”
Detergent residue
in the detergent
drawer. (**)
Detergent was put in wet
drawer.
•
Dry the detergent drawer before putting
in detergent.
Detergent has gotten damp.
•
Keep detergents closed in an
environment free of humidity and do not
expose them to excessive temperatures.
Water pressure is low.
•
Check the water pressure.
The detergent in the main
wash compartment got wet
while taking in the prewash
water. Holes of the detergent
compartment are blocked.
•
Check the holes and clean if they are
clogged.
There is a problem with the
detergent drawer valves.
•
Call the Authorised Service Agent.
Detergent was mixed with the
softener.
•
Do not mix the softener with detergent.
Wash and clean the drawer with hot water.
Regular drum cleaning is not
applied.
•
Clean the drum regularly.
