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HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation

available should the product require attention under guarantee.

Please take a few moments to complete the details below, as you will need this information when you call us, or to use our

online services. When you call us you may be required to input your serial number into your telephone keypad. For help please

visit beko.co.uk/support/model-finder

The product model number is printed on the Operating Instruction Booklet / User guide

The product model and serial number is printed on the Rating Label affixed to the appliance.

The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of

purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting

service under guarantee.

Model number

Serial number

Purchased from

Date of purchase

For service under guarantee or for product advice please call our Contact centre

Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be

levied where no fault is found, and even though your product may still be under guarantee.

After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or

furniture to be removed or moved.

It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.

Please have your Model number and Serial number available when you call us, as you may be required to input your serial

number into your telephone keypad during your call.

UK Mainland & Northern Ireland:

0333 207 9710

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the

basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service

provider for exact call charges.

Republic of Ireland:

01 862 3411

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee

agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a

charge.

Should you experience any difficulty in obtaining service please call us on

0333 207 9710

01 862 3411

Contact us though our website

Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a

product support topic from the list of options. Complete the required details and click send message.

Product registrations

For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.

Содержание WTB840E1W

Страница 1: ...2820527174_EN 25 09 18 17 29 Washing Machine User Manual WTB840E1W EN Document Number ...

Страница 2: ... future reference This user manual may also be applicable for several other models Differences between models will be listed If you have any questions or concerns please call our contact centre or find help and information online at www beko co uk Explanation of symbols used throughout this User Manual C Important information or useful hints about usage AWarning for hazardous situations with regar...

Страница 3: ...ly 13 4 4 5 Connecting the drain hose to the drain 14 4 4 6 Adjusting the feet 14 4 4 7 Electrical connection 15 4 4 8 Initial use 16 4 5 Preparation 17 4 5 1 Sorting the laundry 17 4 5 2 Preparing laundry for washing 18 4 5 3 Things to be done for energy saving 18 4 5 4 Loading the laundry 18 4 5 5 Correct load capacity 19 4 5 6 Using detergent and softener 19 4 5 7 Tips for efficient washing 22 ...

Страница 4: ... the programme 30 4 6 16 End of programme 30 4 6 17 Your machine features Pause Mode 30 4 7 Maintenance and cleaning 31 4 7 1 Cleaning the detergent drawer 31 4 7 2 Cleaning the loading door and the drum 31 4 7 3 Cleaning the body and control panel 31 4 7 4 Cleaning the water intake filters 32 4 7 5 Draining remaining water and cleaning the pump filter 32 5 Troubleshooting 34 TABLE OF CONTENTS ...

Страница 5: ...rised ServiceAgent Themanufacturershallnotbeheldliablefordamages thatmayarisefromprocedurescarriedoutbyunauthorisedpersons u The water supply and draining hoses must be securely fastened and remain undamaged Otherwise a water leak may occur u While there is water inside the product never open the loading door or remove the filter Otherwise risk of flooding and injury from hot water will occur u Do...

Страница 6: ...oduct Use the child lock to prevent children from interfering with the product u Donotforgettoclosetheloadingdoorwhenleavingtheroomwhere the product is located u Store all detergents and additives in a safe place away from the reach of children and close the cover of the detergent container or seal the detergent package 1 3 Electrical safety u If the product has a failure it should not be operated...

Страница 7: ...e cleaning and repair procedures u If the power cable is damaged it must be replaced by the manufacturer after sales service or a similarly qualified person preferably an electrician or someone designated by the importer in order to avoid possible risks 1 4 Hot surface safety While washing the laundry at high temperatures theloadingdoorglasswill get hot Considering this fact during the washing ope...

Страница 8: ...pment WEEE This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling Do not dispose of the waste product with normal domestic and other wastes at the end of its service life Take it to the collection center for the recycling of electrical and electronic equipment Please consult your local authorities to learn about these collection ...

Страница 9: ...9 EN Washing Machine User s Manual 4 Your product 4 1 Overview 1 2 3 4 5 6 7 8 1 Power cable 2 Top panel 3 Control panel 4 Drain hose 5 Loading door 6 Filter cap 7 Adjustable feet 8 Detergent drawer ...

Страница 10: ... Electronic water shut off b Mechanical water shut off c Standard 13 Liquid detergent container 14 User Manual 15 Blind plug 16 Plastic plug group Number of transportation safety bolts may change depending on the model of your product This may be supplied with the machine depending on the model of your product It will be supplied if your product has double water inlet CFigures in this manual are s...

Страница 11: ... time of the standard 40 C cotton programme at partial load min 185 Duration of the left on mode min N A Airborne acoustical noise emissions washing spinning dB 59 74 Built in No Height cm 84 Width cm 60 Depth cm 59 Net weight 4 kg 69 Single Water inlet Double Water inlet Available Electrical input V Hz 230 V 50Hz Total current A 10 Total power W 2200 Main model code 9211 1 Energy Consumption base...

Страница 12: ...t on a hard and level floor Do not put it onto a carpet with high pile or other similar surfaces If the washing machine and dryer are placed on top of each other their total weight when loaded amounts to 180 kilograms Place the products on a solid and flat floor that has sufficient load carrying capacity Do not place the product on the power cable Do not install the product in environments where t...

Страница 13: ...essure required to run the product is between 1 to 10 bars 0 1 1 MPa It is necessary to have 10 80 litres of water flowing from the fully open tap in one minute to have your machine run smoothly Attach a pressure reducing valve if the water pressure is higher A CAUTION Models with a single water inlet should not be connected to the hot water tap In such a case the laundry will get damaged or the p...

Страница 14: ...to ensure easy drainage do not immerse the end of the hose into the waste water or do not insert it into the drain for more than 15 cm If it is too long cut it short The end of the hose should not be bent it should not be stepped on and the hose must not be pinched between the drain and the machine If the length of the hose is too short add an original extension hose Length of the hose may not be ...

Страница 15: ...hat the voltage and the frequency shown in the rating label corresponds to your electricity supply We recommend that this appliance be connected to the mains supply via a suitable switched and fused socket in a readily accessible position Should the mains lead of the appliance become damaged or need replacing at any time it must be replaced by a special purpose made mains lead which can only be ob...

Страница 16: ...move water drain and water supply connections 3 Drain all water that has remained in the product 4 Install transportation safety bolts in the reverse order of removal procedure C Never move the product without the transportation safety bolts properly fixed in place A WARNING Packaging materials are dangerous to children Keep packaging materials in a safe place away from reach of the children 4 4 8...

Страница 17: ...lll lll ll ll ll lll ll l Drying symbols Suitable for dryer No ironing Sensitive delicate dry Do not dry with dryer Do not dry Do not dry clean DRYING Drying settings At any temperature At high temperature At medium temperature At low temperature Without heating Hang to dry Lay to dry Hang wet to dry Lay in shadow to dry Dry cleanable Iron IRON Dry or steam Iron at high temperature Iron at medium ...

Страница 18: ...er for a few hours before washing This will reduce pilling Laundry that is subjected to materials such as flour lime dust milk powder etc must be shaken off before placing into the product Such dusts and powders on the laundry may build up on the inner parts of the product in time and can cause damage 4 5 3 Things to be done for energy saving The following information will help you use the product...

Страница 19: ...g the washing programme While the washing cycle is in progress do not leave the detergent dispenser open When using a programme without prewash do not put any detergent into the prewash compartment compartment nr 1 In a programme with prewash do not put liquid detergent into the prewash compartment compartment nr 1 Do not select a programme with prewash if you are using a detergent bag or dispensi...

Страница 20: ... Using liquid detergents If the product contains a liquid detergent cup Put the liquid detergent container into the compartment no 2 If the liquid detergent lost its fluidity dilute it with water before putting it into the detergent container 22 If the product is equipped with a liquid detergent part When you want to use liquid detergent pull the apparatus towards yourself The part that falls down...

Страница 21: ...mescale removers manufactured specifically for washing machines only Using bleaches Add the bleach at the beginning of the washing cycle by selecting a prewash programme Do not put detergent in the prewash compartment As an alternative application select a programme with extra rinse and add the bleaching agent while the product is taking water from the detergent compartment during first rinsing st...

Страница 22: ...d at dosages recommended for heavily soiled clothes Prefer liquid detergents produced for delicate clothes woollen and silk clothes must be washed with special woollen detergents Normally Soiled For example stains caused by body on collars and cuffs Powder and liquid detergents recommended for whites can be used at dosages recommended for normally soiled clothes Powder and liquid detergents recomm...

Страница 23: ...nd soiling degree of the laundry in accordance with the Programme and consumption table and the temperature table below 2 Select the desired programme with the Programme Selection knob WTB840E1W Rinse Daily Quick 30º Cottons 20º Cottons 40º Spin Drain Drum Clean Synthetics 20º Shirts 40º Woollens 40º DownWear40º Cottons 60º with Prewash Cottons 90º Synthetics 40º 40º Cottons Eco 60º Cottons Eco Wa...

Страница 24: ... spin speed and changes in electric voltage Depending on the amount of laundry you have loaded into your machine there may be a difference of 1 1 5 hours between the duration shown in the Programme and consumption table and the actual washing duration Duration will be automatically updated soon after the washing starts EN 2 Programme Max Load kg Programme Duration min Water Consumption l Energy Co...

Страница 25: ... manufacturer of this machine M1325 In UK Ireland Hong Kong and India the Woolmark trademark is a Certification trademark 4 6 6 Additional programmes For special cases additional programmes are available in the machine C Additional programmes may differ according to the model of the machine Cottons Eco Use this programme to wash your laundry washable in cottons programme for a longer time still wi...

Страница 26: ...ng this programme select the desired spin speed and press Start Pause button First the machine will drain the water inside of it Then it will spin the laundry with the set spin speed and drain the water coming out of them If you wish to drain only the water without spinning your laundry select the Pump Spin programme and then select the No Spin function with the help of Spin Speed Adjustment butto...

Страница 27: ...elayed start is selected If you press the Delayed Start button once again Delayed Start function will be canceled 4 Press Start Pause button Previous delayed start time light turns off and next delayed start time light turns on after every 3 hours 5 At the end of the countdown all delayed start lights will turn off and the selected programme will start C You can switch the machine to pause mode an...

Страница 28: ...ate the Child Lock Press and hold Speed and Delayed Start buttons for 3 seconds while any programme is running While you are holding for 3 seconds the Child Lock Enabled LED will flash You can release the buttons when the LED turns off completely C In addition to the method above to deactivate the Child Lock switch the Programme Selection knob to On Off position when no programme is running and se...

Страница 29: ...chine to pause mode while a programme is running The light of the step which the machine is in starts flashing in the Programme Follow up indicator to show that the machine has been switched to the pause mode Additionally when the loading door is openable the Loading Door light turns off completely Changing the speed settings You can change the speed settings of the programme that is currently run...

Страница 30: ...tor 1 Wait until the Door Lock Enabled LED goes off completely 2 To switch off the machine turn the Programme Selection Knob to On Off position 3 Take out your laundry and close the loading door Your machine is ready for the next washing cycle 4 6 17 Your machine features Pause Mode After you switch on your machine with the programme selection button by switching the button to a different position...

Страница 31: ... to contact your skin clean it with an appropriate brush by wearing a pair of gloves 3 Insert the drawer back into its place after cleaning and make sure that it is seated well 4 7 2 Cleaning the loading door and the drum For products with drum cleaning programme please see Operating the product Programmes C Repeat Drum Cleaning process in every 2 months Use an anti limescale suitable for washing ...

Страница 32: ... nuts by hand 4 7 5 Draining remaining water and cleaning the pump filter The filter system in your product prevents solid items such as buttons coins and fabric fibres clogging the pump impeller during discharge of washing water Thus the water will be discharged without any problem and the service life of the pump will extend If the product fails to drain water inside it the pump filter is clogge...

Страница 33: ...ainer at the end of the hose Drain the water into the container by pulling out the plug at the end of the hose When the container is full block the inlet of the hose by replacing the plug After the container is emptied repeat the above procedure to drain the water in the product completely c When draining of water is finished close the end by the plug again and fix the hose in its place d Turn and...

Страница 34: ...ter connection If the water is cut off press the Start Pause key after the water has been supplied again to resume the operation from standby mode Machine does not drain water Water drain hose might be clogged or twisted Clean or flatten the hose Pump filter is clogged Clean the pump filter Machine vibrates or makes noise Machine might be standing unbalanced Adjust the feet to level the machine A ...

Страница 35: ...e of water might be low Required time to heat up the water extends in cold seasons Also washing time can be lengthened to avoid poor washing results Number of rinses and or amount of rinse water might have increased Machine increases the amount of rinse water when good rinsing is needed and adds an extra rinsing step if necessary Excessive foam might have occurred and automatic foam absorption sys...

Страница 36: ...ppropriate for water hardness and the laundry Too much detergent is used Use the recommended amount of detergent appropriate for water hardness and the laundry Washing performance is poor Stains persist or the laundry is not whitened Insufficient amount of detergent is used Use the recommended amount of detergent appropriate for water hardness and the laundry Excessive laundry was loaded in Do not...

Страница 37: ... filter is clogged Check the filter Drain hose is folded Check the drain hose Laundry became stiff after washing Insufficient amount of detergent is used Using insufficient amount of detergent for the water hardness can cause the laundry to become stiff in time Use appropriate amount of detergent according to the water hardness Detergent is put in the wrong compartment If detergent is put in the p...

Страница 38: ...h as tulle may foam too much because of their texture Use smaller amounts of detergent for this type of item Detergent is put in the wrong compartment Put the detergent in the correct compartment Softener is being taken early There may be problem in the valves or in the detergent dispenser Call the Authorized Service Agent Foam is overflowing from the detergent drawer Too much detergent is used Mi...

Страница 39: ......

Страница 40: ...t permitted by law the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards Such financial loss includes but is not limited to loss arising from Time taken off work Damaged food clothing or other items Meals taken at restaurants or from takeaways General compensati...

Страница 41: ... for the repairs It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase The Manufacturer reserves the right to charge for the reasonable cost of any service call if You cannot provide evidence that your product is covered by this guarantee Where a service call has been made and the engineer finds that there is no fault ...

Страница 42: ...he extra 9 year for free standing appliances or 8 year for built in appliances guarantee period 3 To activate your guarantee you MUST register your appliance within 90 days of the original purchase date by visiting beko co uk register 4 Customers will receive a unique reference code as proof of guarantee validation by email or post which must be quoted at the time of a claim being made 5 Any repai...

Страница 43: ... the area around the product must be easily accessible to the Engineer without the need for cabinets or furniture to be removed or moved It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs Please have your Model number and Serial number available when you call us as you may be required to input your serial number into your telephone keypad d...

Страница 44: ...www beko com ...

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